Hotel Cardiff

Hotels
8.3 (1679 reviews)
Sint-Sebastiaanstraat 4 , Ostend , be

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Central location
Cons:
Cold rooms
Outdated decor
Lack of personal welcome

Categories

Cleanliness
8.01
Some concerns about the quality of towels and the bathroom.
Service
8.48
Very friendly and helpful staff, exceptional service at breakfast.
Location
8.52
Excellent central location, very quiet despite being near the city center.
Room Quality
7.47
Some rooms reported to be outdated and cold.
Amenities
8
Adequate but could benefit from heating in bathrooms.
Value for Money
8.46
Good value, especially for the location.
Food and Beverage
9.01
Excellent breakfast offerings, well-received by guests.
Overall Experience
8.48
A generally positive experience with several repeat visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:47

Property Description

Spacious Rooms with Modern Amenities

Hotel Cardiff, just 350 meters from the beach, offers a variety of room options including Classic and Modernised rooms. Each room is equipped with a refrigerator, USB sockets, flat-screen TV, and a work desk, ensuring a comfortable stay for every guest.

Delicious Buffet Breakfast and Lounge

Start your day with a delicious buffet breakfast at the lounge, offering a selection of muesli, yogurt, eggs, bacon, and more. The lounge, designed in a Modern Art Deco Style, is the perfect spot to enjoy a coffee or a traditional English Afternoon Tea.

Convenient Location with Easy Access to Attractions

Located near Ostend's main shopping streets, Hotel Cardiff is within walking distance of Leopold Park and Maria Hendrika Park. With public transport stops nearby and the train station just 900 meters away, exploring the city is convenient for guests.

Book your stay at Hotel Cardiff now and experience the perfect blend of comfort and convenience during your Ostend getaway.

Important information:

Please note that the hotel does not accept children under 5 years of age. This is due to licensing.

Check-in is always handled via a self check-in kiosk. You will receive your personal check-in instructions digitally on the night before your arrival or on the day of your arrival. There is no physical reception on-site, but our digital reception is available 24/7 via WhatsApp at +32 59/70 28 98 should you have any questions before or during your stay.

The lounge is only open strictly on reservation or for events/groups and Afternoon Tea reservations.

Breakfast is only available from April to October. From October to April breakfast is only available during the weekends and national holidays. Strictly on reservation request only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    People 7 years old and over stay for € 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1679 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.48
R
Ria • couple • be
7
Hotel op zich is prima maar door de ligging ken je geen nachtrust wat spijtig is.
Pros:

Ontbijt was prima. Onthaal via PC geregeld en dat werkt vlekkeloos.

Cons:

Veel nachtlawaai door feestvierders in de late uren.... en s morgens vroeg lawaai door werken in de bouw, huis ernaast!

2026-06-20 • via Nuitee
K
Kenneth • solo_traveller • be
8
Tof hotel met toplocatie aan zee
Pros:

De locatie was top. Het inchecken gebeurde heel vlot via een computer. Je kon zelf je kaart van de kamer afhalen en terug inleveren wanneer je wou.

Cons:

Niets

2026-06-20 • via Nuitee
C
Caroline Fransquet • solo_traveller • be
9
2026-06-20 • via Nuitee
K
Kastelik • solo_traveller • be
10
Pros:

Zeer goed hotel. Propere kamers. Vriendelijk personeel. Prima ontbijt.

Cons:

Voor mij een beetje vreemd met het electronisch inchecken...maar het went snel.....dus ok.

2026-06-20 • via Nuitee
R
RIPON • couple • fr
8
Cons:

Très difficile de se garer dans le secteur.

2026-06-19 • via Nuitee
J
Jacques • solo_traveller • be
10
Pros:

Le confort le petit-déjeuner extra

2026-06-19 • via Nuitee
J
Jason • solo_traveller • be
9
Pros:

Onbijtruimte + ontbijt

Cons:

Te warme kamer, er stond een blazer maar dat hielp niet. Was al paar dagen heel warm weer. Alle warmte zat binnen.

2026-06-18 • via Nuitee
E
Eduard • couple • be
9
Super meegevallen. We zullen er in de toekomst nog terugkeren.
Pros:

Heerlijk ontbijtbuffet in de prijs inbegrepen.

2026-06-17 • via Nuitee
R
Rebevva • family_with_children • lv
10
2026-06-16 • via Nuitee
M
Manashi • couple • se
10
2026-06-16 • via Nuitee
C
Christel • extended_group • no
10
2026-06-16 • via Nuitee
F
Francine • solo_traveller • be
9
Pros:

La propreté, le confort, la réactivité du propriétaire à nos demandes.

Cons:

Nous avons été surprises de devoir gérer notre arrivée sans personnel mais nous devons avouer qu'au final, tout est super bien organisé !

2026-06-16 • via Nuitee
A
Alexandro • extended_group • es
10
2026-06-16 • via Nuitee
P
Poscol • extended_group • ie
10
2026-06-16 • via Nuitee
G
Gerard • solo_traveller • no
1
Pros:

Centrally placed

Cons:

The major issue is they don't have room for bicycles. A very rude and impolite woman more or less threw out my bicycle. It is fair enough that they don't have space, but then they should announce that clealy. I have been in 20+ hotels with my bicycle, this is the first time this is a problem.
This is also a problem with Booking, that should make this very clear, and not with some small text somewhere (which wasn't there either). There were two other cyclists also, so this is not uncommon. Ig you have a bike, stay away!

2026-06-15 • via Nuitee
H
Herbert • couple • de
9
Ein gemütliches Wochenende!
Pros:

Es war eine absolute Überraschung, ein richtig kleines, nettes Hotel, ansprechendes Zimmer, sehr sauber, gute Lage.

Cons:

Alles OK!

2026-06-15 • via Nuitee
F
filip • solo_traveller • be
5
2026-06-15 • via Nuitee
J
Jean • solo_traveller • fr
10
2026-06-15 • via Nuitee
L
Laurent • solo_traveller • be
7
Très biene
Pros:

Chambre individuelle petite mais très propre. Petit déjeuner copieux, personnel agréable.

Cons:

Le passage par une borne électronique à l'accueil. Bien avoir son numéro de réservation sous la main

2026-06-15 • via Nuitee
V
van hecke • solo_traveller • be
7
Pros:

Hoe proper de kamer was de gangen

Cons:

Dat de check in scherm werkte helaas erg moeilijke en had een meldfunctie had op de moment da we er waren

2026-06-14 • via Nuitee