Very Hotel

Hotels
7 (971 reviews)
No.28, Lebuh Penang , George Town , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cozy rooms
Cons:
Cleanliness issues
Rude reception
Lacking amenities

Categories

Cleanliness
5.08
Multiple reviews indicated issues with cleanliness and poor maintenance.
Service
8.05
Mixed sentiments; some staff were friendly but one review mentioned a rude receptionist.
Location
8.09
Generally positive; mentioned as convenient and good proximity.
Room Quality
7.04
Some enjoyed the room but noted inconsistencies like the absence of shower accessories.
Amenities
6.57
Amenities were lacking in some areas, such as cleanliness and provision of utensils.
Value for Money
7.03
Mostly perceived as good value, despite some complaints.
Food and Beverage
7.08
Food access mentioned as convenient but no significant positive or negative reviews.
Overall Experience
7.05
Mixed reviews overall; some guests had pleasant stays while others experienced shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:27

Property Description

Convenient Location - Located just 2.3 km from Northam Beach and close to major attractions like Penang Times Square and Straits Quay.

Comfortable Rooms - Air-conditioned rooms with free WiFi, flat-screen TV, and free toiletries for a relaxing stay.

Relaxing Amenities - Enjoy express check-in and check-out services, as well as a hot tub for a truly rejuvenating experience.

To book your stay at Very Hotel and experience comfort and convenience in George Town, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 971 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 7.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 7.08
Overall Experience: 7.05
D
Daniela couple es
1
Horrible
Pros:

La ubicación

Cons:

La habitación no tiene nada que ver con las fotos tan bonitas que se ven en Booking. El personal fue muy desconsiderado y poco amable, el ascensor dice estar en mantenimiento pero por otras reseñas se puede deducir que lleva meses estropeado. Estoy embarazada y al personal ni se le pasó por la cabeza ayudarme a subir mis maletas tres pisos por las escaleras, las subió mi marido. Al llegar no había nadie en la recepción para hacer check in, estuve quince minutos esperando a que alguien viniera. La puerta de la habitación está destrozada y ni funciona la tarjeta, tenemos una llave para abrir y cerrar. La habitación huele a humedad y nadie entra a limpiar, es mentira lo del servicio de limpieza diario.
Las ventanas no se abren. Ok, tiene bañera, pero no te dan ni una mísera toalla.
Todo esto lo digo durmiendo en la suite, así que no me quiero imaginar cómo son las demás habitaciones. Una estafa total, muy bonitas las fotos pero hechas de forma muy estratégica para que el hotel parezca algo que no es. Horrible.
Lo único bueno es que está ubicado en little India así que está muy bien conectado a pie con todo el resto de sitios.

2026-07-19 via Nuitee
W
Wawa solo_traveller my
1
The worst ever!
Pros:

Nothing to like, I was regretfull cause never see the review before booking

Cons:

I was wavery disappointed with my stay at The Very Hotel Penang. The check-in room on Level 3, but unfortunately the lift was under maintenance. Guests had to carry their luggage up the stairs, which was very inconvenient, especially after a long journey.

The service was poor, and the staff did not seem attentive or helpful. The cleanliness of the room was below expectations, and the overall maintenance of the hotel was lacking. The facilities appeared worn out and not well maintained.

Overall, my experience did not meet my expectations. I hope the management will improve the maintenance, cleanliness, and customer service to provide a better experience for future guests.

No more check in here after this, first and last experience ever!

2026-07-13 via Nuitee
A
ahmad couple my
3
at booking 128 but go to pay at hotel 156 not excat amout at when doing booking..
Pros:

abit dirty and old wall

Cons:

the toiet design was bad

2026-07-06 via Nuitee
M
Mifzal solo_traveller my
1
2026-07-04 via Nuitee
Z
Zirwatul Amal solo_traveller my
5
The elevator is not working. The tv is not working. The shower head is broken. Nothing is fixed.
Pros:

I like the themenof the hotel

Cons:

The staff attitude

2026-06-28 via Nuitee
N
nadirah solo_traveller my
2
Pros:

Deco cantik

Cons:

Toilet tak clean, time datang lift rosak , terpaksa angkat beg berat naik tingkat dua. Dah cakap kat staff reception TV rosak, tapi tak fix or update kat kami if tv tu memang tak boleh repair.. Nak check out, tapi time tu takde orang kat reception. Then saya wassp nak inform dah check out but no respond. Sayang tempat cantik tapi tak ada maintenance yang baik. Tak besar dan mewah tak apa sebab ikut bajet harga yang ditawarkan tapi still kena pentingkan kebersihan. Kalau bersih mesti orang repeat.

2026-06-21 via Nuitee
M
Menni solo_traveller dz
5
2026-06-07 via Nuitee
M
Matt couple my
8
2026-05-10 via Nuitee
T
Tanesh couple my
8
2026-05-04 via Nuitee
T
Tee couple my
5
2026-04-24 via Nuitee
S
Sentamilarassi couple my
10
2026-04-10 via Nuitee
I
Iman couple my
6
2026-03-31 via Nuitee
Y
ying couple my
9
2026-03-11 via Nuitee
N
Norwahida couple my
10
2026-03-11 via Nuitee
H
Havuz solo_traveller vn
5
Pros:

Ok deal for couple days if you really need to stay in George Town, suit room around $25 per night

Cons:

No room cleaning, no wifi (0.5 mbit) be ready for that.

2026-03-10 via Nuitee
G
Gillet family_with_children fr
3
Pros:

Pas grand chose

Cons:

Le bruit de la rue malgré pas de fenêtres, pas de bouilloire, sale, cher (arnaque à booking indiquant un prix à 169 euros pour 40 payés !

2026-03-05 via Nuitee
W
Wen Xuan couple my
7
I would come back if I ever consider staying in Penang
Pros:

Strategic location, couple of parking available in the evening, quiet area

Cons:

Nothing

2026-02-26 via Nuitee
K
King muan couple my
8
2026-02-25 via Nuitee
A
ainis couple my
6
Cons:

siling bocor btul2 atas kepala katil.. menitik air kt kepala

2026-02-14 via Nuitee
R
Rose mary couple tz
2
They cheated
Pros:

I don’t like because they charge me extra money on booking they wrote different price and they asking me for extra money two days I paid 250

Cons:

I don’t like

2026-02-13 via Nuitee