Free
Children allowed

Facilities

Television in common areas
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Garage
Offsite parking discounted rates available
Parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Bathroom leakage
Dated facilities

Categories

Cleanliness
6.35
There was a report of humidity and bathroom leakage.
Service
8.35
The staff were very friendly and accommodating.
Location
8.35
The hotel is well located in the city center.
Room Quality
7.35
The facilities are a bit dated.
Amenities
7.35
General standard amenities available, should consider improvements.
Value for Money
7.35
Reasonable value for the price, but breakfast costs extra unexpectedly.
Food and Beverage
6.85
Extra charge for breakfast not included in the initial booking.
Overall Experience
7.25
Mixed experience with excellent service but issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:17

Property Description

Luxurious Accommodation in Riobamba

La Merced Plaza Hostal, nestled in Riobamba, offers a serene retreat just 50 km from the majestic Chimborazo Volcano. Guests can indulge in comfort with a shared lounge, free private parking, and a charming terrace. The hotel's restaurant serves delectable dishes, while the free WiFi keeps you connected.

Charming Rooms and City Views

Experience comfort in the well-appointed rooms featuring wardrobes and some with a delightful city view patio. Enjoy the convenience of room service and a concierge service during your stay.

Delicious Breakfast and Convenient Location

Start your day with a scrumptious continental breakfast before exploring the nearby attractions. With the José Joaquín de Olmedo International Airport just 226 km away, La Merced Plaza Hostal is the perfect choice for your stay in Riobamba.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$9 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 36 reviews
Cleanliness: 6.35
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.25
J
Johannes • solo_traveller • ec
8
2026-06-09 • via Nuitee
J
Javier • solo_traveller • es
6
Pros:

La cercanía al centro, personal muy atento

Cons:

Instalaciones y ventanas muy sencillas sin persianas, aunque en ecuador son todos igual

2026-06-07 • via Nuitee
C
castañeda rua • solo_traveller • co
2
2026-06-02 • via Nuitee
A
Andres • family_with_children • ec
10
Pros:

Ubicación y garaje privado

Cons:

Ruido debido a la.calle.del centro

2026-05-25 • via Nuitee
A
Alfreditox • extended_group • ec
8
Buena
Pros:

La atención

Cons:

Que muy temprano en la mañana una señora gritaba y hacia bulla y nos quitó el sueño

2026-05-20 • via Nuitee
E
Eduardo • solo_traveller • ar
10
2026-05-15 • via Nuitee
A
ALEXANDRA • solo_traveller • ec
8
2026-05-07 • via Nuitee
E
Elke • couple • be
9
Nice
Pros:

The host was very friendly and helpful. Good wifi. Safe private parking nearby. Located close the city centre, at walking distance.

Cons:

It was a bit of a noisy street. Breakfast was tasty, but basic.

2026-05-06 • via Nuitee
V
VERONICA LANAS • solo_traveller • ec
10
2026-04-29 • via Nuitee
J
Jefferson • solo_traveller • ec
9
Bien
Pros:

Esta cerca de todo.

Cons:

No tienen variedad en el desayuno , como tipo bufete.

2026-04-20 • via Nuitee
D
Denisse Cuenca • solo_traveller • ec
9
2026-04-15 • via Nuitee
J
john • couple • ec
1
Pésimo
Pros:

Pésimo el parque o quedaba tres cuadras arriba y corría peligro caminar con maletas todo ese tramo

2026-04-01 • via Nuitee
D
Deysi • couple • ec
9
2026-03-23 • via Nuitee
M
María Eugenia • family_with_children • ec
10
Agradable estancia en familia
Pros:

Muy bonito el hotel, cómodo, nos dieron una habitación agradable, fuimos muy bien atendidos por todos, en especial la niña que atiende en el desayuno 😊

Cons:

Todo estuvo excelente

2026-03-22 • via Nuitee
H
Hernan • family_with_children • ec
5
Cons:

Nunca nos dieron desayuno a pesar que cobraron incluído el desayuno

2026-02-27 • via Nuitee
L
Ladislav • family_with_children • hr
10
2026-02-14 • via Nuitee
D
Daniela • family_with_children • ec
9
Hotel la Merced
Pros:

Relación calidad precio

Cons:

Fuga en el baño

2025-08-09 • via Nuitee
J
Jorge • family_with_children • ec
8
Pros:

El personal muy amable, el lugar bien ubicado en el centro de la ciudad.

Cons:

Las instalaciones ya tiene sus años y había mucha humedad en especial en el baño..

2025-08-02 • via Nuitee
L
Luis • solo_traveller • ec
10
Excelente
Pros:

La atención,son muy amables, te hacen sentir como en casa.

Cons:

Los pocos días que duré hospedado.

2025-07-24 • via Nuitee
E
Edwin • family_with_children • ec
6
2025-07-12 • via Nuitee