Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Cons:
Insects in room
Ongoing construction noise

Categories

Cleanliness
7.7
Several mentions of spiders and insects found in rooms.
Service
9.2
The staff was consistently described as friendly and attentive.
Location
9.2
Beautiful and scenic location with proximity to nature.
Room Quality
8.7
Uniquely designed rooms with a blend of rustic and modern elements.
Amenities
8.2
Good amenities but some construction work affecting the experience.
Value for Money
8.2
Generally good value, though some complaints about conditions versus expectations.
Food and Beverage
9.7
Food was consistently praised as delicious and well-presented.
Overall Experience
8.7
Overall a memorable stay with both pros and cons highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:46

Property Description

Luxurious Accommodations
Lush Atitlán, nestled in San Marcos La Laguna, offers rooms with 100% cotton bedding and stunning views of mountains, lake, or garden. Relax in the cozy seating areas and unwind in the private bathrooms.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, along with personalized concierge and boutique services. Our attentive staff is dedicated to making your stay memorable and hassle-free.

Convenient Location
Located just 12 km from Panajachel, with Quetzaltenango and Retalhuleu within easy reach, Lush Atitlán provides a tranquil escape near the bustling city. Book your stay now and experience luxury in the heart of nature.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 591 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 8.7
P
pathana extended_group ca
10
2026-05-30 via Nuitee
S
Sarah couple us
10
Two bedroom suite with a gorgeous view and helpful staff
Pros:

The accommodations were beautiful and had so many special details that made it unique. It was clean, except for a couple spiders (which couldn’t be helped). The staff were friendly and helpful. They even set us up with a special birthday message on the bed for my mother!

Cons:

The stairs were difficult to navigate, but staff were able and willing to help us with our bags to and from the rooms.

2026-05-29 via Nuitee
P
Peter couple se
8
2026-05-29 via Nuitee
A
Abby solo_traveller gb
5
Would not recommend
Pros:

The property is near the main strip in San Marcos

Cons:

The ‘cueva room’ is as described - dark and dingy. The bathroom smelled of smoke and there was a dead spider on the bathroom ledge on arrival. The main benefits of this property appear to come with balcony rooms and I would not recommend staying here without one as there are not many break out areas or places to enjoy outdoor space in the sun. It is a quiet hotel and there was no bar to enjoy on our stay, though there was an area which looked like it could have been a bar. We only managed to stay one night out of the planned two.

2026-05-20 via Nuitee
M
Matthew solo_traveller gb
8
2026-05-20 via Nuitee
L
Lucila extended_group gt
10
Pros:

Me encanta Lush, es la segunda vez que me hospedo ahi y definitivamente es un lugar bastante tranquilo, super cerca de la reserva de San Marcos, en mi opinion cerca del muelle, cerca de todos los lugares pero tranquilo, nada de fiestas cerca, es hermoso el lugar. Lo unico que pienso es que deberian servir el cafe un poco mas temprano, pero tampoco es que sea malo, solamente es mi opinion, Me encanto y definitivamente volveria mil veces mas!

2026-05-18 via Nuitee
M
Mary couple us
10
2026-05-17 via Nuitee
C
Chandra couple ca
10
Absolutely loved it!
Pros:

The gardens of the grounds were absolutely stunning! The food in the restaurant was amazing! The whole place was like a work of art!!

Cons:

The windows did not have glass just screens and shutters so there was some noise issues.

2026-05-06 via Nuitee
A
Alina solo_traveller ch
9
Pros:

Die Anlage ist wunderschön und die Zimmer sehr geschmackvoll eingerichtet. Es war immer schön ins Hotel zurück zu kommen. Alle Mitarbeiter waren sehr freundlich.

Cons:

Im Badezimmer hätte es vielleicht noch eine Ablage mehr gebraucht.

2026-05-05 via Nuitee
N
Natalie couple us
5
it was perfect until
Pros:

so i really wish i could love it fully because the first few days were great! the property is really beautiful. like the details in everything and all the plants i love being surrounded by all the trees and the flowers and you hear birds chirping and it’s just so beautiful. they also have a garden where i would just sit and chill. lovely. i did see a sauna but it was not used at all. don’t think it was avail. the two rooms i stayed in were nice. interior design 10/10. the details the vintage furniture. so gorgeously designed.

the location was also amazing. so close to the town center and also near this lovely yoga studio and literally right by the reserve and the public part of the lake and the public dock.

the food was also great at the restaurant. i love the ceviche nikkei like i wish i could make that sauce at home.

Cons:

ok now what even the pros can’t outshine is on my third to last day - and i also want to be fair i’ve had shrimp here before so i was like oh it’s been fine - i had the shrimp tacos and woke up with mild food poisoning. had to take a day to recover. i did tell staff i had the shrimp tacos at their restaurant that made me very ill but it was just like oh im sorry. which i guess? and i reviewed within a day but on the morning of my flight i wake up im packing and i see a bug where i was sleeping and im like is it a bed bug? it really looks like one but then i tell staff and they said they’ve never seen it before and its not a bed bug… idk i am so nervous it is so i treated it as one but neither thing which i feel are pretty important were treated w urgency.

2026-05-03 via Nuitee
V
Valentin couple fr
9
Pros:

Beautiful garden, comfortable room, good restaurant

2026-05-01 via Nuitee
A
Aileen solo_traveller us
9
A lovely quiet place tucked away. Really lovely staff and great bedrooms.
Pros:

The rooms were so unique and so comfortable. I had the best sleep.

2026-04-30 via Nuitee
L
Laura solo_traveller fr
9
Cons:

Très bel hôtel tres relaxant mais je n’ai pas du tout aimé l’ambiance de san Marcos mais cela n’a rien à voir avec l’hôtel

2026-04-25 via Nuitee
R
Richard couple ca
9
Super séjour dans un très bel hôtel au lac Atitlán
Pros:

L’esthétique de la chambre, la végétation à perte de vue.

Cons:

un peu trop épuré? Peu d’endroits pour mettre nos vêtements, accrocher nos serviettes…

2026-04-25 via Nuitee
S
SARAH extended_group us
10
Absolutely breathtaking.
Pros:

The staff was amazing. I was stuck in a remote location after my hike and the hotel coordinated a pick up for me. They went above and beyond.

Cons:

The beds could have been comfier.

2026-04-22 via Nuitee
F
Francisco couple gt
7
Pros:

Muy original el diseño del hotel y las habitaciones, la ubicación dentro de la reserva con mucha naturaleza lo hace encantador.

Cons:

Hay que especificar si la habitación es muy iluminada, como en nuestro caso después de las 6am imposible dormir por los ventanales superiores en donde entraba mucha radiación solar!! Ideal para madrugadores, no para dormir hasta tarde.

2026-04-21 via Nuitee
R
Robyn couple ca
9
2026-04-21 via Nuitee
E
Earl solo_traveller ca
5
2026-04-19 via Nuitee
I
IOANNA_PREKETE solo_traveller gr
8
Pros:

Τοποθεσία, φιλόξενο προσωπικό, όμορφη θέα από το δωμάτιο.

Cons:

Το δωμάτιο ήταν 2 επιπέδων και εκεί που βρισκόταν το υπνιδωμάτιο ο χώρος ήταν εξαιρετικά μικρός. Τις βαλίτσες μας τις είχαμε στο μπαλκλόνι..
Το εστιατόριο περιλαμβάνει μόνο vegan επιλογές. Με δεδομένο αυτό ότι δοκιμάσαμε ήταν νόστιμο.

2026-04-18 via Nuitee
J
Jan solo_traveller ch
9
2026-04-17 via Nuitee