Dorsett Hartamas Kuala Lumpur

Hotels
Dorsett Hotels & Resorts
8 (3819 reviews)
D-G-08 Plaza Damas, No. 63 Jalan Sri Hartamas 1, Taman Sri Hartamas , Kuala Lumpur , my

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable bed
Clean rooms
Good amenities
Cons:
Slow check-in
Unpleasant smells
Food quality issues

Categories

Cleanliness
7.83
Several reviews mention poor cleanliness, notably with dirty linens and room odors.
Service
8.3
Service was decent but had some issues with speed during check-in.
Location
8.34
Location is described as calm and quiet, though some found it far from main attractions.
Room Quality
8.29
Rooms were generally described positively, but some had issues with odours and pests.
Amenities
8.82
Good facilities mentioned, though some amenities were lacking like microwaves.
Value for Money
7.78
Some guests felt the prices were not justified by the quality offered.
Food and Beverage
6.33
Reports of food poisoning and limited options in the restaurant.
Overall Experience
8.3
Mixed experiences, with some guests having issues while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

Dorsett Hartamas Kuala Lumpur showcases modern elegance and unbeatable convenience, situated opposite Hartamas Shopping Centre. Elegant Accommodations: Fully air-conditioned rooms with flat-screen TVs, minibars, and en suite bathrooms. Dining Delights: Various dining options in the nearby mall. Exceptional Service: Friendly staff, 24-hour front desk, and on-site parking. Experience comfort and luxury at Dorsett Hartamas Kuala Lumpur - book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 3.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3819 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
K
Kau Jie solo_traveller my
10
Pros:

Location is good

Cons:

Bathroom shower tube leakage… please fix it.

2026-05-22 via Nuitee
F
Firdaus Hayie couple my
10
Very good
Pros:

Very good

Cons:

No

2026-05-21 via Nuitee
H
Hamizah Amin solo_traveller my
10
2026-05-21 via Nuitee
N
Nur Sakinah couple my
8
2026-05-21 via Nuitee
S
Su couple sg
7
Good enough
Pros:

Breakfast was good

Cons:

Pillows provided was too high. Had to use a folded towel for pillows.

2026-05-20 via Nuitee
M
mashita solo_traveller my
9
2026-05-20 via Nuitee
Y
yuri couple my
10
2026-05-20 via Nuitee
S
Siew hua couple my
5
早餐不好吃,床和枕头不舒服。
2026-05-20 via Nuitee
D
Danny extended_group sg
7
Fine
Pros:

Everything all ok.

Cons:

OK

2026-05-18 via Nuitee
F
fakhrul hilmi family_with_children my
8
Nil
Pros:

Nil

Cons:

Nil

2026-05-18 via Nuitee
S
Syahmi Raif family_with_children my
8
supercool
Pros:

from Booking.com

Cons:

layout hotel and room layout so nice

2026-05-17 via Nuitee
N
Noraida solo_traveller my
7
Pros:

The staff

Cons:

The parking

2026-05-15 via Nuitee
J
Janaki solo_traveller my
9
Pros:

cleanliness

Cons:

No extra laundry bag

2026-05-15 via Nuitee
S
Siva family_with_children my
8
2026-05-14 via Nuitee
S
Sudhakaran solo_traveller my
10
Fabulous
Pros:

Excellent room, staff, breakfast. Definitely will return. Great.

Cons:

Everything

2026-05-14 via Nuitee
C
Catherine solo_traveller gb
9
2026-05-14 via Nuitee
H
Hiroaki solo_traveller jp
8
寝るだけの場所
Pros:

朝食

Cons:

フェイスタオルなし。
展示会イベント価格であっても、窓なし部屋なのに高額。

2026-05-13 via Nuitee
S
Selina solo_traveller my
9
Pros:

Great place

2026-05-13 via Nuitee
A
Azim family_with_children my
10
2026-05-13 via Nuitee
N
Najeeha couple my
10
2026-05-12 via Nuitee