Dorsett Hartamas Kuala Lumpur

Hotels
Dorsett Hotels & Resorts
8 (3863 reviews)
D-G-08 Plaza Damas, No. 63 Jalan Sri Hartamas 1, Taman Sri Hartamas , Kuala Lumpur , my

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable bed
Clean rooms
Good amenities
Cons:
Slow check-in
Unpleasant smells
Food quality issues

Categories

Cleanliness
7.83
Several reviews mention poor cleanliness, notably with dirty linens and room odors.
Service
8.3
Service was decent but had some issues with speed during check-in.
Location
8.34
Location is described as calm and quiet, though some found it far from main attractions.
Room Quality
8.29
Rooms were generally described positively, but some had issues with odours and pests.
Amenities
8.82
Good facilities mentioned, though some amenities were lacking like microwaves.
Value for Money
7.78
Some guests felt the prices were not justified by the quality offered.
Food and Beverage
6.33
Reports of food poisoning and limited options in the restaurant.
Overall Experience
8.3
Mixed experiences, with some guests having issues while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

Dorsett Hartamas Kuala Lumpur showcases modern elegance and unbeatable convenience, situated opposite Hartamas Shopping Centre. Elegant Accommodations: Fully air-conditioned rooms with flat-screen TVs, minibars, and en suite bathrooms. Dining Delights: Various dining options in the nearby mall. Exceptional Service: Friendly staff, 24-hour front desk, and on-site parking. Experience comfort and luxury at Dorsett Hartamas Kuala Lumpur - book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 3.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3863 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
M
MOHAMMED ILIAZ solo_traveller fj
10
Breakfast was excellent with so much options. Location also very good.
Pros:

I liked da excellent service given by da front desk. I reach around 12:30pm and normally check in starts at 3. But when I told them about my long hours travel they immediately checked me in and also upgraded my room that had good view. The front desk team were very kind and helpful and understood my jetleg. I really forgot the lady name that upgraded me and checked me in around 12:30.
My room number was 802 from 18th to 20th June.
Thank u so much and I will highly recommend this hotel to my friends .

Cons:

TV channel

2026-06-20 via Nuitee
Z
Zulhilmi family_with_children my
10
2026-06-18 via Nuitee
N
Nur couple my
7
2026-06-18 via Nuitee
F
faizul couple my
9
2026-06-17 via Nuitee
T
TANGASEWARI couple my
10
The room was comfortable and clean
Pros:

Services

Cons:

Nothing

2026-06-16 via Nuitee
S
Saiful solo_traveller my
7
2026-06-16 via Nuitee
J
Jin Tad solo_traveller my
10
Pros:

Comfortable bed + soundproof room.

Cons:

Too little TV channels, some need to pay for movie.

2026-06-16 via Nuitee
A
Atiqa couple my
7
Pros:

The breakfast spread was good but it didnt have a lot of variety. The room was spacious and i really like that i was able to view sunrise from the rooftop

2026-06-15 via Nuitee
F
FATIMAH AZ ZUHAIRA family_with_children my
10
2026-06-15 via Nuitee
M
Muhd Fahmi couple my
8
Pros:

hotel view nice

Cons:

parking car need to pay

2026-06-15 via Nuitee
M
mashita solo_traveller my
9
2026-06-14 via Nuitee
M
Muhammad solo_traveller my
8
2026-06-13 via Nuitee
N
Neal Eddle family_with_children my
10
2026-06-13 via Nuitee
R
Ruhilmin couple my
10
2026-06-12 via Nuitee
M
Mohd Ridzuan solo_traveller my
8
2026-06-12 via Nuitee
Z
Zurainee couple my
9
2026-06-12 via Nuitee
N
NUR FARRAHDIZA BINTI NOR couple my
9
2026-06-11 via Nuitee
N
Noor Muslimah extended_group my
9
pleasant stay!
Pros:

Pleasant for a night stay and late checkout

2026-06-11 via Nuitee
C
carnie couple au
7
Incredible hotel
Pros:

Big spacy room. Great customer service

Cons:

N/A

2026-06-11 via Nuitee
V
VSAM solo_traveller ae
10
2026-06-10 via Nuitee