Holatel Hotel Phitsanulok

Hotels
8 (211 reviews)
5 Mittapab Rd.,T.Naimuang A.Muang Phitsanulok 65000 , Phitsanulok , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near temples, river, night market and transport
Comfortable beds; some rooms are large with hydromassage and complimentary mini-bar items
Staff frequently described as friendly and helpful
Quiet rooms when not facing the busy street (for some rooms)
Cons:
Cleanliness issues: hallway stench, bird droppings on balconies, insects and reports of bites
Some rooms are old or not well maintained (noisy AC, broken lights, carpet smells)
Breakfast quality and variety inconsistent/occasionally poor
Noise from traffic on the main road for rooms facing the street

Categories

Cleanliness
6
Multiple guests reported cleanliness problems: bird droppings on balconies, a strong stench in a hallway/carpet, rooms not as clean as before, insects on windows and at least one report of guests being bitten. Cleanliness is a clear weakness.
Service
8.5
Staff are frequently described as friendly and helpful (front desk, restaurant), with several complimentary mentions. A few guests felt staff were inadequate or not empathetic, but overall service is a strength.
Location
9
Consistently praised for a strategic location close to temples, the river, night market and transport; easy to find. Some noise/traffic on the main road noted, but location is a major positive.
Room Quality
7.5
Rooms often have very comfortable beds and some large suites with hydromassage and included minibars, but reports note aging rooms, noisy or poorly working air conditioning, some broken lights and occasional odors or carpet issues.
Amenities
8.5
Amenities such as hydromassage suites and complimentary mini-bar items are appreciated. Breakfast and Wi‑Fi are available though breakfast quality/variety and occasional slow Wi‑Fi were mentioned.
Value for Money
9
Several guests felt the hotel exceeded expectations for the price (included mini bars, good room quality), making value for money a notable plus.
Food and Beverage
7
Mixed feedback: some guests enjoyed breakfast while others described the breakfast as poor in quality and variety; overall F&B is inconsistent.
Overall Experience
8.5
Overall guests found the hotel pleasant with excellent location, comfortable beds and friendly staff, but recurring cleanliness and some room/facility issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 19:20

Property Description

Convenient Location
Situated in Phitsanulok, just 400 metres from Wat Phra Si Rattana Mahathat, Holatel offers a peaceful retreat with easy access to nearby attractions.

Modern Amenities
Experience comfort and convenience with air conditioning, flat-screen TV, safety deposit box, and free WiFi in every room. The hotel also provides a 24-hour front desk, airport transfers, and dry cleaning services for a hassle-free stay.

Relaxing Environment
Unwind in the hotel's garden or shared lounge, and enjoy the complimentary private parking during your visit. With attention to detail in every aspect, Holatel ensures a memorable and enjoyable stay for all guests.

Book your stay at Holatel now and indulge in a delightful blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 211 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.5
A
Annalisa • solo_traveller • it
10
Pros:

Great position, you can easily walk to night market and temples. The staff is really kind and helpful, they arranged a fantastic driver to visit Sukhotai for me. The room was cozy and spacious. Recommended!

2026-08-19 • via Nuitee
J
Juan • solo_traveller • es
8
Pros:

Tiene todo lo necesario para una noche, la habitacion amplia, limpia y comoda.
Al lado de los templos mas importantes en 5 minutos a pie llegas

2026-08-12 • via Nuitee
P
Prachidjit • solo_traveller • th
9
Pros:

location that near icinic temples

Cons:

none

2026-07-24 • via Nuitee
D
Delphine2r • solo_traveller • fr
8
2026-05-24 • via Nuitee
K
Kamonchanok • extended_group • th
10
Pros:

ทำเลดีติดถนนหาง่ายใกล้วัดเดินไปได้ใกล้อาหารร้านระเบียงไม้ใกล้ห้างท็อปแลนด์ ที่พักสะอาดเตียงนุ่มมากๆ ได้พักชั้นห้า แต่ที่ระเบียงมีขี้นกที่ราบเยอะมากแต่ไม่ได้ซีเรียสเพราะมีกระจกกั้น

Cons:

ไม่มี

2026-05-12 • via Nuitee
A
André • solo_traveller • ch
9
2026-04-17 • via Nuitee
C
chutiman • family_with_children • kr
10
Pros:

เดินทางสดวกไกล้วัดหลายแห่ง ห้องสะอาด นอนหลับสบายมาก พนักงานใจดีมาก

2026-04-10 • via Nuitee
J
Janneke • solo_traveller • nl
9
Pleasant hotel
Pros:

Very good bed and shower, well decorated room and nice breakfast

2026-03-30 • via Nuitee
I
IronIce • family_with_children • nl
7
Pros:

A very large room with a big hydromassage, practically a suite, a large bed, it's great that they give you 2 Coca-Cola or Sprite and two small packs of Lays every day, that's nice.

Cons:

There was a stench in the corridor on the 2nd floor and unfortunately we had to pass that door or that carpet when we went to the room.It stinks like someone died on this carpet, intense. Two air conditioning units, and each one has trouble working properly and cooling the room. Breakfast was quite poor, but there were few guests.

2026-03-22 • via Nuitee
M
Marco • solo_traveller • it
6
Soggiorno ai limiti della decenza !!
Pros:

Le camere che non guardano sulla strada sono silenziose ma la vista è orribile su un cortile interno con i ponteggi montati e la vetrata sporca e piena di insetti spiccicati ! Vicinanza al tempio più bello della città ed alla stazione ferroviaria ed al nigh market !!

Cons:

Posizione su una via di grande traffico ad ogni ora del giorno, colazione di scarsa qualità e varietà, staff non adeguato e poco enpatico !

2026-03-16 • via Nuitee
W
Wongsawiset • couple • sg
9
2026-03-15 • via Nuitee
S
Stefan • couple • de
4
Nicht schön
Pros:

Das Personal war sehr freundlich.

Cons:

Das erste Zimmer in der 2 Etage war sehr alt und dreckig nach dem ich dem Personal um ein neues Zimmer gebeten hatte wurde mir am nächsten Tag ein anderes in der 4 Etage zugeteilt. Das sah etwas besser aus aber trotzdem waren manche Lichter kaputt die Klimaanlage hat gerattert und es war nicht richtig sauber. Ich frage mich was der Hotel Manager den ganzen Tag macht und wie man so ein Hotel so runterwirtschaften kann. Wir werden hier nicht mehr hinkommen.

2026-03-15 • via Nuitee
E
Eka Kwan • family_with_children • id
8
Pros:

Kamarnya bersih, nyaman dan tenang. Lokasi strategis dengan wisata terkenal di sekitar.

2026-03-15 • via Nuitee
M
Makoto • couple • jp
10
Pros:

front and restaurant staff are wonderful
breakfast was so nice

2026-03-14 • via Nuitee
อนรรฆ • couple • th
10
Good location, good room quality and service.
Pros:

It's over expectioan of the price of the room charge. The room quality and free mini bars are included. The location is so exeptioanal, very close to the river and other tourist attractions.

Cons:

The carpet of the hallway looks a little old. The wifi is sometimes too slow.

2026-03-08 • via Nuitee
S
Sasitorn • family_with_children • th
7
ลูกชายโดนแมลงในห้องกัด ห้องไปค่อยสะอาดเหมือนเมื่อก่อน มึกลิ่นอับ เก่า
Pros:

ใกล้สถานที่สำคัญ

Cons:

เริ่มเก่า ไม่สะอาดเท่าที่ควร

2026-03-04 • via Nuitee
E
Eduard Van Der Ster • family_with_children • nl
10
Pros:

Personeel super

2026-03-03 • via Nuitee
S
Sukanya • couple • th
5
Cons:

ส่วนตัวพักมาตลอด ข้อเสียบางข้อ เราก็ไม่เคยรีวิว เพราะคิดว่าเราเอาสะดวก แต่ล่าสุดที่เข้าพัก ครั้งแรก น้ำรั่วในห้องน้ำ ย้ายห้อง แต่ก็มีน้ำรั่วจากฝ้า เราก็ทนไป แต่ประมาณ ตี 1-2 มีลูกค้ามาโวยวายหน้าห้อง ทุบประตู ส่งเสียงดัง เราเปิดรูดูตรงประตู สรุปไม่มีไฟ (มาบอกว่า…ตั้งปิดไฟ) มันไม่ใช่มั้ย? และสามีเรียกล็อบบี้ มี จนท.ผู้ชายมารับสายบอกจะขึ้นมาดู ดูยังไง?ก็ยังไม่จบ จนเราโทรเอง เราถามว่าจะแก้ยังไง ถ้าเคลียร์ไม่ได้ เราจะแจ้งความนะ คนรับก็วางหูใส่เรา เรารู้สึกว่ามันไม่โอเคละรอบนี้ เช้ามาก็ขอบใจ ผู้จัดการนะ ที่มาชี้แจง และขอโทษมาพอประมาณ แต่เราขอไม่นอนอีกแล้วค่ะ เสียดายมาก ที่พักดีๆ แต่ไม่มีการปรับปรุงทั้งๆที่เป็นเมืองท่องเที่ยว ใกล้วัดด้วย

2026-02-25 • via Nuitee
G
Gyoergy • couple • hk
7
Cons:

Noisy location, poor sound isolation.

2026-02-14 • via Nuitee
T
THANAWAT • couple • th
9
2026-02-13 • via Nuitee