Kuromon Crystal Hotel

Hotels
8.6 (385 reviews)
Chuoku Nipponbashi 1-13-9 , Osaka , jp
+81 6-6644-6699

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.6
Some complaints regarding cleanliness, particularly with leftover items from previous guests.
Service
9.6
Many reviews highlight the friendly and helpful nature of the staff.
Location
9.6
Great location near markets and attractions, making it very convenient for guests.
Room Quality
8.1
Rooms are often described as small and cramped, though some were comfortable.
Amenities
8.6
Amenities are satisfactory, though some guests wanted more detailed information about them.
Value for Money
8.6
Generally good value for money, especially considering location and service.
Food and Beverage
7.6
Breakfast options were noted as limited, which may not cater to all tastes.
Overall Experience
9.1
Customers had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:29

Property Description

Luxurious Accommodation in the Heart of Osaka

Convenient Location: Situated in the center of Osaka, Kuromon Crystal Hotel offers easy access to popular landmarks and attractions, making it an ideal choice for travelers looking to explore the city.

Modern Amenities: Enjoy a comfortable stay with our buffet breakfast, free WiFi, 24-hour front desk, and concierge service. The non-smoking property ensures a pleasant environment for all guests.

Nearby Attractions: Immerse yourself in the vibrant culture of Osaka with key attractions like Zojugoi Yasuidoton Dobokukiko Monument and Nipponbashi Catholic Church just a stone's throw away.

Experience the best of Osaka at Kuromon Crystal Hotel - book your stay now for an unforgettable travel experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 385 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9.1
C
Cafe May • couple • kr
10
강력하게 추천합니다.
Pros:

조식은 신청을 하지 않아서 모르겠고요.직원들 친절은 최고였습니다.무료로 객실 업그레이드 해주시고 정말 감동이였습니다.세달에 한번은 오사카로 여행하는데 꼭 이호텔을 이용할껍니다..강력하게 추천합니다

Cons:

아쉬운접은 없었습니다,.

2026-07-25 • via Nuitee
İbrahim • couple • tr
10
2026-07-22 • via Nuitee
F
Federico • solo_traveller • es
3
No parece un hotel de 4 estrellas más bien de 2
Pros:

Lo único bueno la ubicación

Cons:

Para ser un hotel de 4 estrellas deja bastante que desear, me he alojado en hoteles de 3 estrellas mejores que este. No tienen microondas ni lavandería ni siquiera para servirte agua como en el resto de hoteles que he estado. El desayuno es pobre y cuando se va agotando no lo reponen. Además la limpieza que tenían las habitaciones no era buena ya que había polvo en algunas zonas.

2026-07-20 • via Nuitee
せんとれじす • solo_traveller • jp
10
2026-07-13 • via Nuitee
獻民 • solo_traveller • tw
10
2026-07-12 • via Nuitee
O
OSAWA • couple • jp
9
2026-07-06 • via Nuitee
E
Eric • couple • ch
10
Pros:

Great location right by Kuromon market and Dotonbori, and great customer service. When I left the hotel, I forgot something in my room, but I was able to arrange that they ship it to my next hotel for the cost of shipping. They were very kind and willing to do this without hesitation, and it turned out to be a real lifesaver.

2026-07-03 • via Nuitee
T
TAKUYA • solo_traveller • jp
4
Cons:

せっかくバスタブがあるのにお湯が貯水式でほかの部屋が被ると水しか出なくなりよさをいかせてない

2026-06-25 • via Nuitee
宿泊人① • solo_traveller • jp
8
2026-06-24 • via Nuitee
O
Olga • family_with_children • pl
9
Pros:

Czysty pokój, dobra lokalizacja, bardzo przyjemna i pomocna obsługa hotelu.

2026-06-24 • via Nuitee
S
SHINICHI • couple • jp
8
2026-06-21 • via Nuitee
J
Judy • solo_traveller • au
10
Pros:

Great staff, great position that was close to local markets, shopping, transport and dotonbori area as well as local restaurants.

2026-06-21 • via Nuitee
P
Pizarro • solo_traveller • cl
6
2026-06-21 • via Nuitee
J
Jankowiak • solo_traveller • au
10
2026-06-14 • via Nuitee
Z
Zhi-hao • couple • tw
10
2026-06-13 • via Nuitee
T
TUNCAY • solo_traveller • tr
9
2026-06-11 • via Nuitee
M
makoto • couple • jp
8
日本橋の人気のスポットまですぐ近
Pros:

ゆったり綺麗なお部屋

Cons:

専用駐車場がないこと位かな

2026-06-09 • via Nuitee
B
Beverly • couple • au
7
2026-06-04 • via Nuitee
G
Gisele • solo_traveller • fr
7
2026-05-29 • via Nuitee
D
Deb • couple • us
7
2026-05-29 • via Nuitee