The Borough

Hotels
7.2 (1284 reviews)
200 Borough High Street , London , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Pets allowed
Luggage storage
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Responsive service
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
6.76
Several mentions of cleanliness, but noted issues such as tired carpets and some areas needing maintenance.
Service
8.23
Service was frequently praised, especially responsiveness via WhatsApp and helpfulness during check-in.
Location
8.77
Excellent location next to the Underground and close to Borough Market, highly appreciated by guests.
Room Quality
6.72
Rooms were described as comfortable but noted some issues with maintenance and cleanliness.
Amenities
6.25
Amenities were mentioned as basic, with issues like poor TV reception and some bathrooms not being clean.
Value for Money
7.21
Generally viewed as good value, but some guests felt the price was on the higher side for what was offered.
Food and Beverage
6.76
Not specifically mentioned in reviews, assumed standard for this hotel tier.
Overall Experience
6.93
Overall satisfactory experience with a willingness to return, though noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Modern Accommodation Next to Borough Tube Station

CitySpace Borough offers a convenient stay with modern rooms next to Borough Tube Station. Just a short walk from London Bridge Rail Station, our hotel provides easy access to iconic landmarks like Tower Bridge and The Shard.

Comfortable Rooms and Convenient Amenities

Guests can enjoy well-furnished rooms equipped with flat-screen TVs and tea/coffee making facilities. With the option of en suite shower rooms or basic rooms with shared bathrooms, we cater to diverse preferences. Stay connected with free WiFi and take advantage of our 24-hour reception and express check-in/check-out services.

Cafe and Flexible Working Space

In addition to comfortable accommodation, our property features a cozy cafe and a flexible working space, perfect for both leisure and business travelers.

Book your stay at CitySpace Borough for a modern and convenient experience in the heart of London.

Important information:

The photographs of the rooms are for illustrative purposes only.

We now offer self check in, guests will receive an email with to securely upload passports and IDs prior to arrival after which self check in details will be shared.

Please note, for nonrefundable bookings, the entire balance minus GBP 1 will be charged at the time of booking, with the rest charged on arrival.

When booking more than 2 rooms, different policies and additional supplements may apply.

You will receive an email 3 days prior to check in to complete your online registration. Once this is completed, you will automatically receive your check in details. Note that check in is from 3pm and check out is at 10am.

Please note that there is no elevator at this property and rooms are located over 3 floors.

Limited luggage storage is available on a request basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 1284 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 6.72
Amenities: 6.25
Value for Money: 7.21
Food and Beverage: 6.76
Overall Experience: 6.93
K
Kristoffer solo_traveller dk
6
2026-07-18 via Nuitee
D
Dengamlepilgrim solo_traveller dk
9
2026-07-17 via Nuitee
G
giulia couple it
8
Pros:

La metro sotto l’albergo
Letto molto comodo

Cons:

Assenza di aria condizionata, camera molto calda
Piatto doccia un po’ vecchio
Assenza di minifrigo

2026-07-15 via Nuitee
N
Neil solo_traveller gb
9
Pros:

Good location. 10 min walk to Borough Market & London Bridge

2026-07-05 via Nuitee
D
Debbie couple gb
6
Nice stay but feel the price was high for this type of accommodation
Pros:

Clean and location

Cons:

The cost for what you get was high

2026-07-04 via Nuitee
G
Gideon couple gb
5
2026-07-02 via Nuitee
T
Taylor solo_traveller gb
8
Great location
Pros:

Great location right next to borough underground. A fan was already running in the room on my arrival, helping it to be relatively cool.

Cons:

Was still on the warm side, but no more so than my own home during the heatwave we've had

2026-07-01 via Nuitee
N
Natalie solo_traveller us
8
Easy access to transport, kind staff.
Pros:

I liked the location and how kind the workers were.

Cons:

No elevator, room was a little dirty.

2026-07-01 via Nuitee
N
neil solo_traveller gb
9
Convenient location, great value for money.
Pros:

Good location, nice room, very clean, small fridge in room, large shower.

Cons:

It was hot but that wasn’t anyone’s fault

2026-06-29 via Nuitee
T
Tomo solo_traveller es
8
Pros:

La ubicación es excelente y en un barrio con mercados locales interesantes.

Cons:

No tiene aire acondicionado y hace calor. Sin ascensor hasta cuarto piso.

2026-06-25 via Nuitee
N
Nina solo_traveller gb
1
This was a horrible room that I left immediately. Ended up paying for ANOTHER hotel.
Pros:

Literally nothing

Cons:

I walked into my room (after having a horrible time with the door entry system). It was like a bedsit. Dirty. Horrible. Nothing at all like the photos on booking.com. I didn't even feel safe, let alone comfortable. I immediately left and booked somewhere else to stay.

2026-06-25 via Nuitee
M
Małgorzata solo_traveller pl
7
Good value for money in a walking distance from the city.
Pros:

It’s really cozy and surprisingly clean. Very good location, just a few steps from Borough market.
It’s has a window that opens, nice shower gel, shampoo, soap and body balm. There’s a hairdryer as well. All you need for a couple of nights.

Cons:

Very steep staircase and ugly corridors. But the room itself makes up for the stairs and corridor floors.
During the extreme heat wave it was really hot with no airco. However there’s a good fan in the room that made the nights bearable.

2026-06-25 via Nuitee
A
Adam solo_traveller gb
10
Great location and fab very comfortable would definitely use again
Pros:

The location of the property was fantastic very clean on entrance and check-in staff very helpful and friendly talk to me through everything and advise that there was bottles of water that are in the fridge under the stairs that were complimentary nice little touch

Cons:

I didn’t dislike anything about the property if I wanted to be picky due to the very high temperatures this fan that was putting in the room wasn’t really strong enough so could do with a stronger fan due to the very high temperature temperatures

2026-06-24 via Nuitee
P
Pérez family_with_children es
9
Limpio, bien ubicado
Pros:

Muy buen lugar, al lado del metro, limpio y fácil de acceder a las habitaciones y al hotel con código. Bastante silencioso.

Cons:

Todo muy bien

2026-06-22 via Nuitee
C
Chloe solo_traveller gb
10
Pros:

Everything we needed was readily available including a fan in the heat

Cons:

It was a quick stay so didn't spend much time I. The room was convenient enough

2026-06-22 via Nuitee
A
Alessandro couple it
7
Cons:

non c’era l’aria condizionata e faceva caldissimo anche con la finestra aperta

2026-06-21 via Nuitee
J
Jane couple gb
10
Pros:

Great location to stay and the hotel was great, it had absolutely everything we needed

Cons:

Nothing

2026-06-21 via Nuitee
L
Lisa couple us
9
Great location and wonderful staff.
Pros:

The location was perfect. The staff went above and beyond to assist us. We were at the top floor so it was a bit difficult for us with our luggage. They offered to come in early the next day to take our luggage down. Our neighbor helped us so we didn't need their assistance.

Cons:

Would have liked to have a lower floor.

2026-06-20 via Nuitee
F
Francesca couple it
9
2026-06-20 via Nuitee
K
Krizia Mae couple gb
10
Staff are helpful and friendly (Andrew) receptionist helped us retrieve our wallet left in the room.
Pros:

Easy access, easy to check in and out, clean and they care about the customer, with complementary water due to hot weather.

2026-06-19 via Nuitee