Hotel Bürgerhof

Hotels
8.2 (1925 reviews)
Sebastian Str. 184-186 , Cologne , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Noisy rooms
Limited amenities
Expensive breakfast

Categories

Cleanliness
8.4
The reviews indicate that rooms were clean, contributing positively to the overall cleanliness impression.
Service
9
Several reviews commend the staff for being friendly and helpful, highlighting good service.
Location
8.7
Positive sentiments about being well-located near public transport and close to the city center.
Room Quality
8
Some reviews mention that rooms were smaller than expected and some aging furniture, lowering the score.
Amenities
7.7
Complaints about lack of basic amenities like a coffee machine or electric kettle, which negatively affects the score.
Value for Money
8.3
The price for breakfast was deemed too high for the quality, but overall value is still perceived as fair.
Food and Beverage
7.2
Provided breakfast options were viewed as insufficient for the cost, leading to a lower score.
Overall Experience
8.3
Most feedback is positive about the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Convenient Location
Located just a 3-minute walk from the picturesque River Rhine, Hotel Bürgerhof offers easy access to Niehler Harbour and is a short drive from Cologne's city centre and popular attractions.

Modern Amenities
Enjoy a comfortable stay in brightly furnished rooms equipped with free internet access and Sky TV. Stay connected with complimentary WiFi available throughout the hotel.

Delicious Breakfast
Start your day with a delicious breakfast buffet featuring a variety of options including meats, cheeses, fruits, pastries, and freshly brewed coffee and tea - all included in your stay.

Experience comfort, convenience, and great service at Hotel Bürgerhof. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1925 reviews
Cleanliness: 8.4
Service: 9
Location: 8.7
Room Quality: 8
Amenities: 7.7
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 8.3
A
Ag3210 • couple • be
8
2026-05-30 • via Nuitee
M
Mario • solo_traveller • at
7
2026-05-28 • via Nuitee
K
Karl-Heinz • couple • de
9
Perfekt
Pros:

Sehr höflich und zuvorkommend. Unser Zimmer war renoviert. Sehr modern gestaltet. Essentaum ebenso. Frühstück reichhaltig.

2026-05-26 • via Nuitee
F
fox • solo_traveller • de
7
2026-05-25 • via Nuitee
O
Olaf • couple • de
10
Pros:

Personal und Zimmer

2026-05-24 • via Nuitee
S
Steve • solo_traveller • de
3
2026-05-23 • via Nuitee
S
Schumacher • solo_traveller • de
9
2026-05-22 • via Nuitee
F
Fabian • extended_group • de
8
2026-05-21 • via Nuitee
M
Masuhr • couple • de
8
2026-05-21 • via Nuitee
P
Pantelis • couple • gr
7
2026-05-20 • via Nuitee
H
Hehn • solo_traveller • de
9
Pros:

Wir waren sehr zufrieden und kommen gerne wieder

2026-05-19 • via Nuitee
V
Vera • couple • de
8
Besonders freundlich und unkompliziert
Pros:

Wir wurden vorab einmal sehr freundlich kontaktiert und entsprechend bei unserer Ankunft quasi schon erwartet und sehr nett empfangen.
Wir konnten noch ein leckeres Frühstück dazu buchen und unsere Fahrräder sicher im Haus unterstellen.
Das Zimmer war nett eingerichtet und ruhig, gemütliches Bett, nur ein paar Haken hier und da haben uns gefehlt…
Gleich nebenan ist ein kleines Lebensmittelgeschäft, in der Nähe einige Kneipen und Restaurants. Wir waren im “Yemen“ gegenüber und haben sehr gut gegessen.

2026-05-18 • via Nuitee
J
Jurgen • solo_traveller • be
9
One Night Stay
Pros:

Good Breakfast
Friendly host at reception
Ready/willing to help

Cons:

really nothing

2026-05-18 • via Nuitee
A
Ahsan • family_with_children • de
8
2026-05-17 • via Nuitee
J
Jens Rhein • solo_traveller • de
7
Pros:

Check in/out und Personal

Cons:

Zu hellhörig

2026-05-16 • via Nuitee
S
Schade • family_with_children • de
9
2026-05-16 • via Nuitee
A
Anna • couple • de
10
2026-05-15 • via Nuitee
O
Olli • solo_traveller • nl
8
2026-05-14 • via Nuitee
A
ANDREI • solo_traveller • ro
5
Pros:

Mic dejun slab ca varietate, camere foarte mici.

2026-05-11 • via Nuitee
S
Sabina • solo_traveller • it
10
Perfetto
Pros:

Personale gentilissimo camera bella e pulita posizione ottima (a 6/7 fermate con comodo metro ) dalla stazione della bellissima Colonia!
Evitato colazione (€15)

Cons:

Tutto benissimo

2026-05-11 • via Nuitee