Hotel Bürgerhof

Hotels
8.2 (1962 reviews)
Sebastian Str. 184-186 , Cologne , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Hiking
Luggage storage
Express check-in/check-out
Cycling
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Noisy rooms
Limited amenities
Expensive breakfast

Categories

Cleanliness
8.4
The reviews indicate that rooms were clean, contributing positively to the overall cleanliness impression.
Service
9
Several reviews commend the staff for being friendly and helpful, highlighting good service.
Location
8.7
Positive sentiments about being well-located near public transport and close to the city center.
Room Quality
8
Some reviews mention that rooms were smaller than expected and some aging furniture, lowering the score.
Amenities
7.7
Complaints about lack of basic amenities like a coffee machine or electric kettle, which negatively affects the score.
Value for Money
8.3
The price for breakfast was deemed too high for the quality, but overall value is still perceived as fair.
Food and Beverage
7.2
Provided breakfast options were viewed as insufficient for the cost, leading to a lower score.
Overall Experience
8.3
Most feedback is positive about the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Convenient Location
Located just a 3-minute walk from the picturesque River Rhine, Hotel Bürgerhof offers easy access to Niehler Harbour and is a short drive from Cologne's city centre and popular attractions.

Modern Amenities
Enjoy a comfortable stay in brightly furnished rooms equipped with free internet access and Sky TV. Stay connected with complimentary WiFi available throughout the hotel.

Delicious Breakfast
Start your day with a delicious breakfast buffet featuring a variety of options including meats, cheeses, fruits, pastries, and freshly brewed coffee and tea - all included in your stay.

Experience comfort, convenience, and great service at Hotel Bürgerhof. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1962 reviews
Cleanliness: 8.4
Service: 9
Location: 8.7
Room Quality: 8
Amenities: 7.7
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 8.3
R
Robert • extended_group • de
8
2026-07-23 • via Nuitee
K
Klaus • solo_traveller • de
8
2026-07-21 • via Nuitee
K
Katharina • couple • de
7
2026-07-21 • via Nuitee
H
Heike • solo_traveller • de
8
Pros:

Das Personal war sehr nett und hilfsbereit, da wir noch vor Ort umbuchen konnten.

2026-07-21 • via Nuitee
B
Birgit • solo_traveller • de
8
Pros:

Die Freundlichkeit und Hilfsbereitschaft

Cons:

Alles gut

2026-07-20 • via Nuitee
E
Elke • extended_group • de
9
Immer wieder gerne wenn wir noch einmal in Köln zum Konzert sind
Pros:

Sehr netter Empfang, Zimmer sehr sauber . Freundliches und hilfsbereites Personal. Preis Leistungsverhältnis top...

Cons:

Nur Treppen, kein Aufzug

2026-07-20 • via Nuitee
A
anders • solo_traveller • dk
4
2026-07-19 • via Nuitee
M
Mohammad • solo_traveller • de
8
2026-07-15 • via Nuitee
B
Berre Furniture • family_with_children • ca
8
2026-07-12 • via Nuitee
M
Michael • solo_traveller • de
7
2026-07-07 • via Nuitee
L
Ludwig • couple • de
8
Guter und normaler Aufenthalt
Pros:

Gute und ruhige Lage, Zimmer ausreichend groß, netter Rezeptionist

Cons:

- Man wird vor diebischen Personal vorgewarnt?
- Badezimmer trostlos weiß (wie in einer Klinik)
- Bisschen hellhörig

2026-07-05 • via Nuitee
S
Schaefers • solo_traveller • lu
7
Cons:

Sehr Hellhörig

2026-07-05 • via Nuitee
B
Birgit • couple • de
7
2026-07-04 • via Nuitee
H
Hilmar • couple • de
9
2026-07-01 • via Nuitee
K
Kristin • solo_traveller • de
9
2026-06-30 • via Nuitee
M
Mohamed • couple • de
1
Pros:

Lage ok. Sauber

Cons:

Es war extrem heiß im Zimmer! Wir haben die Nacht auf dem Balkon geschlafen, weil es drinnen nicht auszuhalten war. Der kleine Ventilator war lächerlich.

2026-06-28 • via Nuitee
S
Sandra • solo_traveller • de
7
2026-06-28 • via Nuitee
B
Birgit • solo_traveller • fr
8
2026-06-27 • via Nuitee
M
Marcel • couple • de
7
2026-06-25 • via Nuitee
A
Andreas • couple • de
7
2026-06-24 • via Nuitee