Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Delicious food
Cons:
Cleanliness issues
Uncomfortable room furnishings

Categories

Cleanliness
8.06
Several reviews indicated cleanliness issues, including a filthy ceiling and dust.
Service
9.53
Staff were consistently noted as friendly and attentive across multiple reviews.
Location
9.57
The location provides beautiful views and is accessible by shuttle.
Room Quality
8.52
Rooms received mixed feedback; some found them uncomfortable or impractical.
Amenities
9.55
Guests appreciated the wide range of amenities and services provided.
Value for Money
8.51
Value perception was decent but affected by complaints about room quality.
Food and Beverage
9.56
Food quality received positive mentions, especially local ingredients.
Overall Experience
9.53
Guests expressed significant satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:59

Property Description

Skyline Views and Luxurious Amenities

Luxurious Accommodations and Relaxing Spa Services

Diverse Dining Options for Culinary Delights

Experience the breathtaking skyline views of Nagasaki city at Garden Terrace Nagasaki Hotel & Resort. Indulge in the luxurious amenities including a seasonal outdoor swimming pool and a bar. Unwind in the air-conditioned rooms with ocean views and enjoy the on-site spa services at "SPA RICH".

Delight your taste buds with Japanese-style cuisine at "Akizuki", French delicacies at "Restaurant Forest", fresh sushi at "Tenku", and sizzling Teppanyaki-grill dishes at "Chikusai". Whether you prefer Japanese or Western breakfast, this hotel caters to all your culinary desires.

Explore nearby attractions like Peace Park and Glover Garden, just a short drive away. Book your stay now for a truly unforgettable experience at Garden Terrace Nagasaki Hotel & Resort.

Important information:

Dinner is served from 17:00 to 22:00 (last order 21:00).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 108 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 9.55
Value for Money: 8.51
Food and Beverage: 9.56
Overall Experience: 9.53
J
Jennifer extended_group gb
9
STUNNING VIEWS DON'T BE PUT OFF BY THE DISTANCE FROM THIS BEAUTIFUL CITY -GREAT SHUTTLE BUS.
Pros:

The view was stunning, the staff lovely, the room a bit disappointing as it was tucked in the corner with no seats for the little terrace. The shuttle bus was excellent. We requested a Japanese style room which we enjoyed but felt that these must be at the lower end of the price range given what we ended up with.

Cons:

booking a time slot for breakfast and the actual breakfast which provided us with very little that we liked and little substance although the staff were charming. the issue with tattoos in the pool - we read the rules so our son and daughter totally covered up which was unpleasant in the heat and using the gym and sauna; on our final day of misery over this we saw a Japanese couple and an English speaking couple, tattooed and using the facilities just in their swimwear. This did annoy us especially as our son lives and works in Tokyo and tries to respect the rules.

2026-05-22 via Nuitee
E
EIJI couple jp
8
2026-05-21 via Nuitee
T
taeko couple jp
9
2026-05-20 via Nuitee
N
Nico couple de
10
Great stay, Great view
Pros:

We had a very pleasant stay with a very welcoming and friendly Services Team.

The room was clean and comfortable to relax, as well as the Club Lounge is a nice Place too.

Also the breakfast options and in-room dining were very delicious.

2026-05-20 via Nuitee
丞緯 extended_group tw
9
Pros:

位在山上的渡假村,但設施很齊全,可以有游泳和桑拿,飯店還可以看到日本三大夜景,位置極佳,還提供酒水和小點心,讓人捨不得睡覺

2026-05-18 via Nuitee
D
Dennis_from_Amsterdam couple nl
10
Uitstekend hotel op een prachtige locatie
Pros:

Uitstekende ontbijtopties, geweldige kamers, prachtig uitzicht, fijn zwembad. Alle gemakken die je je maar kunt wensen. En de badkamer met uitzicht was helemaal geweldig.

Cons:

Muggenziften: De shuttle-service naar het station start vrij laat, waardoor wij en anderen op de dag van uitchecken toch een taxi naar het station moesten nemen. Die was er verder zo, maar als je toch zo'n service aanbiedt, doe het dan helemaal goed.

2026-05-18 via Nuitee
E
Eunyoung extended_group jp
9
Pros:

조식, 경치, 룸, 서비스 다 좋았음

2026-05-17 via Nuitee
A
Arie couple il
10
2026-05-14 via Nuitee
S
Suwako solo_traveller jp
9
2026-05-14 via Nuitee
K
KUMIKO extended_group jp
10
2026-05-13 via Nuitee
C
Catherine family_with_children de
10
2026-05-12 via Nuitee
櫻井 couple jp
5
Cons:

宿泊客より身内優先?・・・勘違いかもしれませんがその通りだったら残念なホテルだね。

2026-05-10 via Nuitee
S
Shiuan family_with_children tw
10
Pros:

The breakfast is really nice, and so is the hotel. The view is also stunning.

Cons:

Nothing

2026-05-10 via Nuitee
Y
YUUKI solo_traveller jp
10
気づけば何一つストレスを感じていない、快適に満たされる理想的なホテルステイでした。
Pros:

今回、結婚式への出席にあわせて宿泊させていただきました。

予約はROH(お部屋おまかせ)だったため、スタンダードのお部屋を想定していましたが、まさかのタワースイートをご用意いただき、とても嬉しい滞在になりました。

お部屋は、建具や部材ひとつひとつにしっかりとした高級感があり、色味や空間の統一感も素晴らしく、入った瞬間から自然と気持ちが落ち着くような空間でした。滞在中は騒音なども全くなく、本当にゆっくり休むことができました。

チェックイン時の案内も非常に印象的でした。必要な説明を丁寧に、かつ簡潔にしてくださり、こちらからいくつか質問した際も、一問一答で分かりやすく回答していただけたので、ホテル滞在でありがちな「これはどう利用するんだろう?」「利用時間はどうだったかな?」という小さなストレスが一切ありませんでした。

また、フロントへお電話した際も即座に対応してくださり、説明もとても丁寧でした。スタッフの皆さま全員が終始和やかに接してくださり、非常に教育が行き届いているホテルだと感じました。

実は結婚式でかなりお酒を飲み、その後ラウンジでも23時頃まで、さらに部屋でも深夜1時半頃まで飲んでいたので、かなりの深酒かつ睡眠不足だったのですが、不思議なくらい翌朝には完全回復していました。寝具や空間の快適さのおかげかもしれません。

こんなに良い思いをしたことは、家族には内緒にしておきたいくらいです(笑)。次回はぜひ妻と子どもも連れて、家族でゆっくりリフレッシュしに伺いたいと思います。

余談ですが、宿泊されているお客様の雰囲気もとても良く、ホテル全体の上質さを感じる滞在でした。

本当に素敵な時間をありがとうございました。

Cons:

不満は全くありませんが、強いて言うなら夜テラスに出た時にまだ肌寒く感じる季節でしたので簡単に羽織ることができる館内着があればいいなと感じたくらいです。

2026-05-10 via Nuitee
D
Dirk couple de
10
Fantastische Hotelanlage mit atemberaubenden Blick
Pros:

Einfach fantastisch. Alles hat gestimmt.

2026-05-09 via Nuitee
K
keigo family_with_children jp
10
2026-05-08 via Nuitee
K
KAZUO solo_traveller jp
8
Pros:

朝食ご美味しかった

Cons:

お風呂の排水機構に問題がありそうだった

2026-05-08 via Nuitee
N
Nojirino couple jp
10
2026-05-06 via Nuitee
N
Norihiro couple jp
10
2026-05-02 via Nuitee
V
Virginie extended_group fr
9
Excellent séjour dans ce magnifique hôtel
Pros:

Vue magnifique sur Nagasaki à l’abri de la foule. Sauna et piscine très agréables. Restaurant de sushis très bon.

Cons:

Rien à signaler

2026-05-02 via Nuitee