Concorde Hotel New York

Hotels
9.2 (2245 reviews)
127 East 55th Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Cons:
Elevator issues
Limited breakfast seating
Value for Money concerns

Categories

Cleanliness
9.24
Generally positive remarks on cleanliness; daily cleaning and high standards noted.
Service
9.71
Staff received high praise for attentiveness and friendliness; specific mention of individual staff members going above and beyond.
Location
9.75
Location praised as excellent, with proximity to major attractions and access to transport.
Room Quality
9.2
Rooms described as spacious, comfortable, and well-maintained.
Amenities
9.03
Positive comments on amenities like lounge areas; however, some had noted issues with limited space.
Value for Money
8.19
Some reviews indicated mixed feelings about value based on room prices and experience.
Food and Beverage
8.74
Restaurant appreciated, though minor complaints about pricing of certain items.
Overall Experience
9.71
Overall satisfaction with a strong likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 15:36

Property Description

Luxurious Accommodations
Experience the epitome of comfort at Concorde Hotel New York, where each room is elegantly furnished with a desk, flat-screen TV, and a luxurious private bathroom. Enjoy stunning views of iconic landmarks such as the Chrysler Building and Central Synagogue.

Exceptional Amenities
Indulge in a range of amenities including a fitness centre, free WiFi, bicycle rental service, and a business centre. Relax on the terrace or seek assistance from the attentive 24-hour front desk and concierge service.

Prime Location
Located just steps away from renowned attractions like the Museum of Modern Art and Rockefeller Center, our hotel offers convenience and luxury in the heart of New York City.

Book your stay at Concorde Hotel New York now to experience a blend of sophistication and top-notch hospitality.

Important information:

Guest must be 21 years of age or older to check in.

The facility fee includes the following:
- Local and long distance calls
- WiFi
- Business Center
- Fitness CenterGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2245 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 9.71
C
Carlos • solo_traveller • cl
10
Very good surprise.
Pros:

Location as I had business to attend nearby, cleanliness, room.

2026-05-30 • via Nuitee
C
Ceren • family_with_children • tr
8
Pros:

Oda büyüklüğü, dolap miktarı ve büyüklükleri çok yeterliydi. Yeri pratik.

2026-05-28 • via Nuitee
G
Garry • family_with_children • gb
10
Family of 4 had a brilliant week
Pros:

Location. Staff, Room

2026-05-27 • via Nuitee
N
Nadine • extended_group • at
10
Pros:

Excellent location in Midtown with several subway/bus stations, as well as shops and several chains/restaurants just a short walk away. We also enjoyed the close location to Central Park (10 mins walk away). Room and bathroom had a good size and were always clean. As there are only a few rooms on each floor, it was also very quiet. We enjoyed our stay very much.

2026-05-26 • via Nuitee
D
David • couple • us
10
Always excellent!
Pros:

Love this property. From the staff to accommodations. Only place we stay at when in NY

Cons:

Nothing. Loved it

2026-05-26 • via Nuitee
S
Steve • solo_traveller • gb
4
Pros:

Good location in midtown.
Good layout of the room.
Bathroom in good condition.

Cons:

My room was next to a technical room which gave off a lot of noise. Like a helicopter taking off. Windows aren't properly insulated either, so lots of street noise too (which isn't uncommon in NYC though unfortunately).
Room furniture showing lots of signs of wear.

2026-05-26 • via Nuitee
J
Joe • couple • us
10
2026-05-25 • via Nuitee
M
Mehmet Sinan • couple • tr
8
ıt was very nice and enjoyable
Pros:

location is perfect, staff excellent, rooms are nice

Cons:

rooms can be a bit bigger

2026-05-25 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-05-25 • via Nuitee
S
Sandrine • couple • ch
8
Pros:

L’emplacement

Cons:

Manque de l’eau dans le frigo

2026-05-25 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-05-24 • via Nuitee
L
lynng733 • Solo travel • Sarasota, Florida
10
Great little find, although not a find anymore.
Pros:

This hotel is in a perfect location if you want to be central to a lot of places in NY; also central to subways, busses running north and south, and east west. I really like it that, unlike midtown west, which I also think is a good location, it is better for taking a taxi to and from the airport, or coming from out of town on the east side of Manhattan. The rooms are medium size, in that they are not too small and not very large. The rooms and hotel public areas are clean, and the service is very good. The lobby is small and unassuming. On the ground floor there is a small excellent restaurant for breakfast, lunch, quality snacking during the day, and at night wine and Tapas and a few other light bites. There is a fitness center but I did not go there. This was my second visit and I will return.

2026-05-23 • via Tripadvisor
N
Natalie • solo_traveller • ch
9
2026-05-23 • via Nuitee
S
stacyh902 • Family • Roseville, Placer County, California
10
Another fantastic stay at The Concorde Hotel.
Pros:

This was our 5th stay at the Concorde in two and a half years. The location is great for us (close to our daughter) but it is also very central (close to two subway stations, a 10 min walk to Central Park along with many other wonderful sights and areas of Manhattan). The staff at the door and front desk are always friendly (specially Sandy) and the gentlemen at the restaurant Bonsai are always very nice. We’ve always stayed in a Premier King, which is incredibly spacious, extremely clean (thank you to Hajrija for the extra towels and excellent service) and very nicely appointed. It is a relatively new hotel with a small restaurant and bar and we’ve grown very attached to it. Looking forward to our next stay

2026-05-22 • via Tripadvisor
C
Connector29057562755 • Family
10
A great stay at the Concorde Hotel
Pros:

This was my second stay at the Concorde Hotel and it was a great experience once again. Thank you to Sandy, Rodi and Terry for all their help in making my experience wonderful. I would highly recommend the Concorde. Until next time.

2026-05-22 • via Tripadvisor
L
LAKIS • couple • gr
9
2026-05-22 • via Nuitee
C
Companion54225941679 • Family
10
Excellent!
Pros:

Very good service from Said and Sandy. Very nice people and very good treatment. Thanks!!

2026-05-21 • via Tripadvisor
M
michael • solo_traveller • de
9
Immer wieder gerne
Pros:

Lage,
Größe der Zimmer

Cons:

Alles gut

2026-05-21 • via Nuitee
L
Linda • couple • us
10
2026-05-21 • via Nuitee
A
AninhaVieira • couple • br
4
Rude staff and broken promises ruined our stay
Pros:

Housekeeper Margaret was absolutely outstanding — attentive, professional, and the only person in the entire hotel who showed genuine care and empathy.

Cons:

Door staff: From the very beginning, the staff at the hotel entrance were rude and dismissive when handling our Amazon deliveries.

Bikes in the room: We were traveling with bikes worth $20,000 each. We stored them in our room as we normally would. Late at night, when collecting our deliveries, we received — through a housekeeper — a message from the front desk saying bikes were not allowed in the room due to the carpet. We were forced to leave high-value equipment in a shared storage area filled with other guests' luggage — a real risk of damage to carbon frames worth tens of thousands of dollars. Other guests staying at the same hotel for the GFNY reported the same issue — yet, unlike us, they were not pressured to remove their bikes from their room.

Late checkout: On two separate occasions, I flagged my need for a late checkout on Sunday, explaining that I would be leaving at 5AM for New Jersey for the race start. Both times, a front desk agent assured me the hotel would be quiet that Sunday and that someone would be available 24 hours to authorize the late checkout. On Sunday at 5AM, the attendant on duty (Stanley) flatly refused, told me to call back at 7AM — when I would already be racing — and even claimed that another guest had specifically requested room 1502. That explanation felt implausible and unnecessarily hostile. I had to rush back to my room, frantically pack everything into bags, and ask staff to remove my belongings. I nearly missed the start of a race I had been training for months to complete.

I would not recommend this hotel to athletes traveling with high-value equipment, to LGBTQ+ couples (I cannot say for certain, but the difference in treatment compared to other guests was striking), or to anyone who needs even basic support outside of business hours. I have traveled extensively and never been treated so poorly at a hotel.

2026-05-20 • via Nuitee