Concorde Hotel New York

Hotels
9.2 (2274 reviews)
127 East 55th Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Cons:
Elevator issues
Limited breakfast seating
Value for Money concerns

Categories

Cleanliness
9.24
Generally positive remarks on cleanliness; daily cleaning and high standards noted.
Service
9.71
Staff received high praise for attentiveness and friendliness; specific mention of individual staff members going above and beyond.
Location
9.75
Location praised as excellent, with proximity to major attractions and access to transport.
Room Quality
9.2
Rooms described as spacious, comfortable, and well-maintained.
Amenities
9.03
Positive comments on amenities like lounge areas; however, some had noted issues with limited space.
Value for Money
8.19
Some reviews indicated mixed feelings about value based on room prices and experience.
Food and Beverage
8.74
Restaurant appreciated, though minor complaints about pricing of certain items.
Overall Experience
9.71
Overall satisfaction with a strong likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 15:36

Property Description

Luxurious Accommodations
Experience the epitome of comfort at Concorde Hotel New York, where each room is elegantly furnished with a desk, flat-screen TV, and a luxurious private bathroom. Enjoy stunning views of iconic landmarks such as the Chrysler Building and Central Synagogue.

Exceptional Amenities
Indulge in a range of amenities including a fitness centre, free WiFi, bicycle rental service, and a business centre. Relax on the terrace or seek assistance from the attentive 24-hour front desk and concierge service.

Prime Location
Located just steps away from renowned attractions like the Museum of Modern Art and Rockefeller Center, our hotel offers convenience and luxury in the heart of New York City.

Book your stay at Concorde Hotel New York now to experience a blend of sophistication and top-notch hospitality.

Important information:

Guest must be 21 years of age or older to check in.

The facility fee includes the following:
- Local and long distance calls
- WiFi
- Business Center
- Fitness CenterGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2274 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 9.71
R
Roberto solo_traveller cl
9
Excelente, volvería
Pros:

Habitaciones modernas, bien equipadas, agradable bien atendido

Cons:

Nada

2026-06-10 via Nuitee
M
Marcin solo_traveller us
10
2026-06-09 via Nuitee
K
Karen solo_traveller za
9
Pros:

Friendly reception staff

2026-06-09 via Nuitee
C
Christine extended_group ph
7
Other than the problem with the aircon, overall stay experience was pleasant.
Pros:

I like the location as it was near restaurants and stores, between park ave and lexington. Property is clean and staffs were friendly.
Bonsaii restaurant served good food although it runs independent of the hotel.

Cons:

Aircon had problem on the first night. If i didnt persist on transferring to another room, the mgt didnt even find solution to this. Spent the first night with electric fan. The gym is quite small.

2026-06-07 via Nuitee
I
I6705IJsonjas Family
10
Comfort at the Concorde
Pros:

I always enjoy my stay at the Concorde! The rooms are large by NY standards, its nicely located. The staff is nice. My Housekeeper, Margaret was great and kept our room clean and supplied.

2026-06-06 via Tripadvisor
J
Julieta solo_traveller us
8
2026-06-06 via Nuitee
R
Rengin family_with_children tr
10
2026-06-05 via Nuitee
I
Ihor solo_traveller il
10
Pros:

Отличный отель!
Большой номер (как для NY), удачное расположение. На этаже максимум 4 номера, достаточно тихо. Удобно для прогулок. Все понравилось.

2026-06-03 via Nuitee
V
VALERIE solo_traveller fr
7
Hôtel bien situé mais peut mieux faire
Pros:

La chambre était propre

Cons:

L’accueil très froid, pas de serviette pour se sécher les cheveux

2026-06-02 via Nuitee
S
Sinancan couple tr
9
Perfect
Pros:

Everything was great, the staff, especially housekeeping, were very friendly and professional.

Cons:

The lighting of the room could be better.

2026-06-02 via Nuitee
J
Joan family_with_children us
9
2026-06-02 via Nuitee
N
Natasha couple gb
8
Great visit to NY!
Pros:

Great location to the subway and popular sights. Very quiet and comfortable and good sized room.

Cons:

N/A

2026-06-01 via Nuitee
V
Vacation743906 Solo travel
10
Good Service
Pros:

location was nice, rooms smaller than expected, but super clean. Margaret was amazing!

2026-05-30 via Tripadvisor
M
manning1892 Friends getaway Estes Park, Colorado
10
Excellent service for an unexpected stay
Pros:

Incredible service. We had the pleasure of being assisted by Sandy, Rada, and Jeannie. We had to find a last minute stay in the city after being stranded at JFK for the night. They had a lovely room for us while we explored Manhattan in our unexpected free time. The restaurant in the hotel was also a delight. Incredibly nice people all around.

2026-05-30 via Tripadvisor
O
oliviatT2605BU Business
10
Great
Pros:

Great stay. Jonathan was amazing for both our check-in or check out. Sandy was also very friendly

2026-05-30 via Tripadvisor
C
Carlos solo_traveller cl
10
Very good surprise.
Pros:

Location as I had business to attend nearby, cleanliness, room.

2026-05-30 via Nuitee
I
I9684SLstevenb Business Beverly Hills, California
10
Elizabeth the Great
Pros:

Elizabeth was amazing. Excellent service and hospitality.

2026-05-29 via Tripadvisor
3
317ali_ia_ Family
8
Average-good
Pros:

So our ac was somehow broken and then we got too cold so they brought us heaters we got too hot they brought us a fan and our showers temperature is really bad like you gotta wait at least 5-10 minutes but a engineer came so it’s 5 minutes now that’s why I gave 4 stars and I wish there could be room food service I love the uber and DoorDash thing but it could be better the rooms were super clean they changed the sheets every 2 days and the bathroom is so big I love it so that’s a good thing that I can put all of my hygiene stuff inside and the staff here was so nice they cared so much about us when our ac broke they did everything they could and would I come back? For sure.

2026-05-29 via Tripadvisor
9
993shaynah Friends getaway
10
Loved our stay!
Pros:

After a brutal day of travel chaos and flight delays, walking into the Concorde Hotel felt like a breath of fresh air. Sandy, Rada, and Jeannie immediately turned our day around with their kindness, warmth, and genuine care.

They knew we had been through a stressful experience and went above and beyond to make sure we felt welcomed, comfortable, and taken care of. Their compassion and hospitality were truly exceptional, and within minutes we felt like we could finally relax.

The hotel itself was wonderful, but it was these three amazing women who made our stay unforgettable. They treated us like family and reminded us that outstanding customer service still exists.

We would highly recommend the Concorde Hotel to anyone visiting New York City and look forward to returning someday. Thank you, Sandy, Rada, and Jeannie, for turning a difficult day into a memorable one! - Shayna

2026-05-28 via Tripadvisor
J
johnnar706 Business
10
Luxury city skyline getaway
Pros:

I absolutely love this hotel! I got the best service from Nancy, Sann, Jeanne and Natalie!

City views nobody can beat! The first time I stayed there, I woke up at 5 AM to capture the gorgeous sunrise with all of the New York skyline!

2026-05-28 via Tripadvisor