Relais San Vigilio al Castello

Hotels
9.6 (1155 reviews)
Via al Castello 7/9 , Bergamo , it

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Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and spacious rooms
Excellent food quality
Cons:
Rude staff
Limited amenities
Difficult access by car

Categories

Cleanliness
9.9
Mostly positive feedback on cleanliness across several reviews.
Service
8.9
Mixed reviews on service, with one stating staff were rude, impacting overall sentiment.
Location
10
Highly praised location, with guests appreciating the beautiful views.
Room Quality
9.9
Rooms described as spacious and well-presented, contributing to the positive experience.
Amenities
8.9
Some amenities lacking for a 4-star hotel, including limited parking and no room service.
Value for Money
9.4
Perceived value fluctuating; breakfast experience considered below expectations for price.
Food and Beverage
9.9
Food quality highly rated with a standout breakfast experience in several reviews.
Overall Experience
9.9
Overall stay experiences were positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Luxurious Accommodation with Spectacular Views

1. Modern Amenities: Enjoy air-conditioned rooms with a desk, kettle, minibar, and flat-screen TV. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

2. Scenic Surroundings: Relax in rooms with balconies offering stunning city views. Start your day with a delicious breakfast while taking in the picturesque garden or terrace.

3. Recreational Activities: Explore hiking and skiing opportunities nearby or opt for a bike ride with available bike hire services. Unwind after a day of adventures with a delectable meal at the on-site restaurant.

Experience the perfect blend of comfort and convenience at Relais San Vigilio al Castello. Book now for an unforgettable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

We advise you that Reception will be closed from 1.00am to 6.00am. We kindly ask you to inform us if you arrive after 1.00am or leave before 6.00am.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1155 reviews
Cleanliness: 9.9
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
N
Nice • couple • br
10
2026-05-23 • via Nuitee
H
Harald • couple • no
10
Bra opphold mai 2026
Pros:

Dette er ett meget flott resort
Gode senger
Nydelig Ala carte frokost
Nydelig suite

Cons:

Prøvde restauranten på resorten ( ikke åpen hverdag)
Den skuffet
Helt middels mat
Stor vinliste , men mye ikke tilgjengelig.
Kelner finner ikke viner en ønsker.

2026-05-20 • via Nuitee
A
Amilcar • couple • pt
9
Excelente
Pros:

LOcalização com vistas deslumbrantes (não é centro da cidade). Excelente serviço dos funcionários. Jantamos num restaurante junto ao Hotel também excelente. Já recomendei a vários amigos

2026-05-19 • via Nuitee
E
Eric • extended_group • ch
5
Diesem Hotel fehlt die Seele. Der Gast steht nicht im Mittelpunkt
Pros:

Die Lage ist hervorragend

Cons:

Sehr schwierige Parkplatzsituation.
Kompliziertes Frühstück mit schriftlicher Bestellung. Zum Teil zusätzlich zu finanzieren, obwohl Frühstück inbegriffen.
Rauchen nicht einmal im Freien auf der Terrasse vor dem Hotel gestattet.
Keine Lobby, wo man sich treffen kann.
Restaurant mit sehr speziellen Gerichten - muss man mögen. Wird überschätzt und überschätzt sich selbst.

2026-05-18 • via Nuitee
M
Matilde • solo_traveller • it
10
2026-05-18 • via Nuitee
D
Demi • solo_traveller • it
10
Pros:

Tutto

2026-05-15 • via Nuitee
F
FILIPPO • couple • it
10
Perfect cozy and romantic spot
Pros:

The most beautiful and charming corner of Bergamo. That is actually already amazing. Everything is perfect. And don’t foget to have breakfast!

Cons:

Maybe just a lot of mosquitoes but I guess is the season

2026-05-13 • via Nuitee
V
Valerie • solo_traveller • fr
10
Exceptionnel
Pros:

Personnel agréable.
Très bel emplacement.
Chambre spacieuse et très bien équipée.

2026-05-13 • via Nuitee
W
Walter • solo_traveller • it
10
2026-05-12 • via Nuitee
M
Maria • family_with_children • bg
10
Exquisite
Pros:

Amazing place with very comfortable beds and extremely spacious rooms

Cons:

Nothing

2026-05-10 • via Nuitee
M
marianne • couple • ch
10
2026-05-10 • via Nuitee
N
Nils • solo_traveller • fr
10
Pros:

New decoration in the room. Very nice. Very clean.
The staff (especially the receptionist and the server for the restaurant) were very good. Professional, smiling, clear, helpful, speedy, in other words perfect.
I forgot the restaurant is well worth the visit. I loved the food.

Cons:

Nothing.

2026-05-10 • via Nuitee
R
Ronald • couple • de
9
Pros:

Erstklassig

Cons:

Geräusche der Klimaanlage.

2026-05-10 • via Nuitee
C
Christin • couple • no
9
Pros:

Nydelig beliggenhet, veldig koselig med alle terassene.
Frokost var og veldig god.

Cons:

Tilhørende restaurant var for dyr for maten de serverte.
God service.

2026-05-10 • via Nuitee
H
Henk • couple • be
10
Top locatie midden historische stad met uitzonderlijk uitzicht
Pros:

De uitzonderlijke ligging

2026-05-09 • via Nuitee
A
Alex • solo_traveller • ch
10
Pros:

Lage, Ambiente, das Frühstück und vorallem das Esden im hauseigenen Restsurant la cucina, herausragend.

Cons:

Nichts

2026-05-04 • via Nuitee
R
Robert • extended_group • us
9
2026-05-03 • via Nuitee
G
Gabriela • solo_traveller • pl
8
2026-05-02 • via Nuitee
A
ADRIAN STEFAN • couple • ro
10
2026-04-29 • via Nuitee
R
Raul • couple • ro
10
Perfect location, amazing garden
Pros:

The location in the castle is perfect, with old streets and a medieval feeling, and the garden of the hotel is very quiet, beautiful and peaceful.

2026-04-27 • via Nuitee