Relais San Vigilio al Castello

Hotels
9.6 (1190 reviews)
Via al Castello 7/9 , Bergamo , it

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and spacious rooms
Excellent food quality
Cons:
Rude staff
Limited amenities
Difficult access by car

Categories

Cleanliness
9.9
Mostly positive feedback on cleanliness across several reviews.
Service
8.9
Mixed reviews on service, with one stating staff were rude, impacting overall sentiment.
Location
10
Highly praised location, with guests appreciating the beautiful views.
Room Quality
9.9
Rooms described as spacious and well-presented, contributing to the positive experience.
Amenities
8.9
Some amenities lacking for a 4-star hotel, including limited parking and no room service.
Value for Money
9.4
Perceived value fluctuating; breakfast experience considered below expectations for price.
Food and Beverage
9.9
Food quality highly rated with a standout breakfast experience in several reviews.
Overall Experience
9.9
Overall stay experiences were positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Luxurious Accommodation with Spectacular Views

1. Modern Amenities: Enjoy air-conditioned rooms with a desk, kettle, minibar, and flat-screen TV. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

2. Scenic Surroundings: Relax in rooms with balconies offering stunning city views. Start your day with a delicious breakfast while taking in the picturesque garden or terrace.

3. Recreational Activities: Explore hiking and skiing opportunities nearby or opt for a bike ride with available bike hire services. Unwind after a day of adventures with a delectable meal at the on-site restaurant.

Experience the perfect blend of comfort and convenience at Relais San Vigilio al Castello. Book now for an unforgettable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

We advise you that Reception will be closed from 1.00am to 6.00am. We kindly ask you to inform us if you arrive after 1.00am or leave before 6.00am.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1190 reviews
Cleanliness: 9.9
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
F
Felix • solo_traveller • ch
9
Pros:

Lage, Frühstück

Cons:

Komplizierte Anreise durch Strassen- Arbeiten

2026-07-25 • via Nuitee
T
Tomasz • solo_traveller • pl
10
Pros:

Great location, at the top of the historic St Vigillio hill that overlooks the Old City of Bergamo. The staff was really friendly and professional. The room was very nice. The terrace of the hotel bar has fantastic view of the old city, the hotel guests can use the terrace even after the bar is closed. The breakfast was superb.

2026-07-24 • via Nuitee
S
Sophie • extended_group • ca
10
Séjour incroyable!
Pros:

Décor de rêve, emplacement idéal, très bonne table et personnel avenant.

2026-07-23 • via Nuitee
N
Nancy • extended_group • fr
10
2026-07-22 • via Nuitee
V
Valentina • couple • it
9
2026-07-20 • via Nuitee
V
Van Geem • couple • be
9
Bergamo, de ideale WE citytrip… prachtige middeleeuwse oude stad en dichtbij het hotel… aanrader
Pros:

Ontbijt was perfect à la carte met bediening aan tafel

2026-07-19 • via Nuitee
I
Iouri • solo_traveller • es
9
Pros:

Понравилось всё, кроме дороги к отелю..

Cons:

Из-за ремонта подъездной дороги последние 500метров представляли собой настоящий квест…

2026-07-15 • via Nuitee
S
Sahar • couple • il
10
2026-07-14 • via Nuitee
D
Danielle • family_with_children • us
10
Pros:

Breakfast, served on a terrace with a beautiful view was fantastic

2026-07-14 • via Nuitee
B
Berry • couple • nl
9
Pros:

Sfeer, hele mooie kamer, prachtig terras....en zeer attent personeel

Cons:

Toegang tot parkeer garage is een 'uitdaging'....

2026-07-14 • via Nuitee
L
Ludwig • couple • de
8
2026-07-13 • via Nuitee
K
kendall • couple • us
10
We had an excellent stay. We enjoyed drinks in the garden and breakfast was the best we had all week.
Pros:

well manicured property with amazing views

2026-07-12 • via Nuitee
A
Adrian • couple • ch
10
Ein wahres Highlight auf unserer Reise.
Pros:

Besser geht nicht. Die Atmosphäre und die Gestaltung dieser ehemaligen alten Ruine übertrifft alle Erwartungen. Mit so viel Liebe und Engagement ist ein wunderbares Hotel entstanden. Ein Ort zum Entschleunigen und einfach zum Erholen. Mit dem Apéro oder dem Frühstück kommt ein weiteres Highlight dazu. Wir kommen definitiv wieder.

2026-07-09 • via Nuitee
A
Adrian Ooancea • solo_traveller • ro
10
Pros:

Top notch boutique hotel.
Stayed for two nights with the wife and two years old daughter and was the best decision ever.

The breakfast, the view, the hospitality, everything is wonderful.

Had a bumpy road to get to them and we were tired, but was welcomed with open arms.

A good suggestion is to get a transfer from the hotel, as the taxis are not very welcoming when they climb in the narrow roads to the hotel and will leave you with all the luggages at about 100 meters from the hotel and it is difficult to drag them on the stone road.

2026-07-07 • via Nuitee
M
Mateusz • couple • pl
10
2026-07-06 • via Nuitee
K
kemnenbult • couple • be
9
2026-07-05 • via Nuitee
S
Suzanne • family_with_children • us
10
Incredible property with so much character
Pros:

beautiful unique property in amazing location / setting.

Cons:

tricky to maneuver (cobblestones walkway) with luggage

2026-07-03 • via Nuitee
B
Beate Kristin • couple • no
10
Et helt fantastisk sted som må oppleves
Pros:

Beliggenheten

Cons:

Ingen ting

2026-07-03 • via Nuitee
S
Stephan • couple • de
9
…ein tolles romantisches kleines Hotel. Perfekt für ein kurzes Wochenende in Bergamo!
Pros:

Die Lage war sehr gut. Tolles Ambiente

2026-07-02 • via Nuitee
S
SIRI MARGRETHE • couple • no
5
2026-06-30 • via Nuitee