Mamasan Treehouses & Cabins

Hotels
8.4 (877 reviews)
Carretera Tulum-Boca Paila km 6.5 , Tulum , mx

listing image 1
Show all photos
Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Unique ambiance
Cons:
Loud music from clubs
Missing mini fridge

Categories

Cleanliness
7.95
Overall positive sentiment but noise issues affected experience.
Service
9.15
Staff were incredibly helpful and attentive throughout the stay.
Location
8.75
Great location near beach and restaurants, but noisy due to nearby clubs.
Room Quality
8.25
Rooms were comfortable and well-decorated, with some issues related to noise.
Amenities
7.95
Good amenities, but some expected features like a mini fridge were missing.
Value for Money
8.35
Generally fair value for the experience but impacted by noise issues.
Food and Beverage
8.45
Restaurant served good food, adding positively to the stay.
Overall Experience
8.35
A mix of great service and location but marred by noise challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:44

Property Description

Unique Treehouse Experience
Escape to Mamasan Treehouses & Cabins in Tulum, just steps from South Tulum Beach. Embrace nature with our charming treehouse accommodation surrounded by a lush garden, offering a serene and secluded stay.

Exceptional Amenities
Indulge in comfort with air-conditioned rooms, free WiFi, and a private bathroom in each room. Enjoy the convenience of room service, a concierge service, and tour arrangements to explore the beauty of Tulum effortlessly.

Personalized Service
Our multilingual staff, fluent in English, Spanish, and French, are dedicated to ensuring your stay is memorable. From providing local insights to round-the-clock assistance at the front desk, we are here to cater to your every need.

Book your stay at Mamasan Treehouses & Cabins for an unforgettable getaway in Tulum!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 877 reviews
Cleanliness: 7.95
Service: 9.15
Location: 8.75
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.35
Óscar • couple • co
8
2026-06-27 • via Nuitee
Z
Zara • couple • gb
8
Pros:

The property was very comfortable and clean. The younger lady working at the front desk was so kind and helpful. Every staff member went out of the way to make our stay as good as possible.

2026-06-16 • via Nuitee
J
Jade • couple • fr
10
2026-06-12 • via Nuitee
N
Natalia • couple • cl
3
Muy mala, incomoda, decepcionante
Cons:

La ubicación al lado de una discoteca constante ruido, las imágenes no son como es la realidad los
Domos sin chiquitos, la cama también es pequeña y la vista no es tan amplia a la selva, hay ruido constantemente de la música de la discoteque de al lado y lo peor de todo fue q como tienen ventanas para el el cielo apareció un albañil en la mañana donde nos veía completamente esto hizo q todo fuera incomodo y el no poder usar la bañera de la habían ya que nos estaba mirando , fue muy incomodo y desagradable. El costo es elevado para lo que son, no vale la pena.

2026-06-07 • via Nuitee
C
Campbell • solo_traveller • au
6
2026-05-30 • via Nuitee
J
Jean-Luc • couple • be
9
Top, bien situé
Pros:

Top comme logement, bien situé du côté balnéaire pour ceux qui le souhaitent. De plus la chambre est vraiment belle et c’est chouette de profiter du coucher de soleil.
Le personnel a été sympa également donc je n’ai rien à redire.

Cons:

L’emplacement est un peu compliqué à trouver et une corde à l’entrée me laissait penser que ce n’était pas le bon endroit. De plus pour se garer, c’était un peu étroit donc en fonction du véhicule, ca peut être compliqué.
Le dernier point est que la clim ne fonctionne pas bien donc avec les vitres, la journée c’est invivable.
Et dernier point même si c’est indiqué, je recommanderai d’ajouter un frigo, ça ferait une belle différence car il y avait de l’eau à disposition mais chaude..

2026-05-28 • via Nuitee
V
Victor • solo_traveller • nl
7
Pros:

The treehouses are awesome of course. But of course they have there downsides and you kinda know that of you book them (e.g. AC can't keep up during the day). You will want to have a tree house that is actually high enough though else you you dont have a large view.
Clean.

Cons:

Acces to beach is via beach clubs, public beach ia about 300 meters off.

2026-05-21 • via Nuitee
Y
YUNLONG • couple • kr
10
2026-05-18 • via Nuitee
C
Chloe • extended_group • ca
10
Exceeded our expectations by a mile!
Pros:

Beautiful hotel in a fantastic location. The staff were very friendly and helpful. Our rooms were upgraded for free on arrival.

2026-05-11 • via Nuitee
A
Alexander • couple • at
1
Pros:

Alles ausser die Behandlung meines Problems als ich einen Tag zu viel gebucht habe

Cons:

Kein Storno oder Entgegenkommen aufgrund zu langer Buchung

2026-05-07 • via Nuitee
T
Terje • couple • us
10
2026-05-02 • via Nuitee
C
Chloe • couple • ie
10
The location was perfect for enjoying the beach and it has several nice restaurants and boutiques a short walk away. The
Pros:

Beautiful views, close to the beach and lovely staff.

Cons:

N/A

2026-04-29 • via Nuitee
J
Julius • solo_traveller • ch
10
Pros:

Sehr gute Lage und super austattung der Bungalows. Personal war auch sehr freundlich

2026-04-28 • via Nuitee
J
Julius • solo_traveller • ch
10
Pros:

Sehr gute Lage und freundliches Personal
Zudem sind die Bubgalows top ausgestattet.

2026-04-28 • via Nuitee
R
Rana • solo_traveller • gb
10
2026-04-22 • via Nuitee
R
Raven • couple • ca
10
Amazing service and room - definitely coming back.
Pros:

Amazing service. Great food from the restaurant on site. The lady at the front desk was incredibly helpful and kind. The view from the treehouse was amazing and the room was in immaculate shape. I will definitely be coming back.

2026-03-21 • via Nuitee
A
Alejandro • couple • es
10
Vacaciones en pareja
Pros:

La ubicación, pero sobre todo el recibimiento y la atención por parte de los trabajadores Ricardo y Samanta, nos hicieron sentir como en casa, fueron muy amables y cercanos. Nos ayudaron a organizar nuestros días y siempre estaban disponibles para cualquier cosa que necesitáramos, el alojamiento fue un gran acierto para nuestras vacaciones, repetiremos sin duda.

Cons:

Nada

2026-03-18 • via Nuitee
S
Silvia • solo_traveller • it
10
Consigliatissimo!!
Pros:

Staff, posizione, camere, servizi che offre la struttura per aiuto ai clienti (biciclette, taxi)

2026-03-17 • via Nuitee
I
Ivana • solo_traveller • gb
8
Pros:

The receptionist Samantha Is the addition to this property, she is very welcoming and just a lovely person.

Cons:

So much seaweed on the beach

2026-03-16 • via Nuitee
G
giorgia • couple • it
10
Tutto perfetto dall’inizio alla fine. Posizione ottimale, camera incredibile, pulizia eccellente e accoglienza strepitos
Pros:

L’accoglienza di Samantha, la struttura ecosostenibile, la camera immersa nella giungla

Cons:

niente é stato tutto perfetto

2026-03-15 • via Nuitee