Charlottehaven

Hotels
•
Independent
9 (763 reviews)
Hjørringgade 12 C, Copenhagen, 2100 , Copenhagen , DK
45-35271510

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Pets allowed

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Electric car charging station
Health club
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Spacious accommodation
Great amenities
Good location
Cons:
Issues with temperature control
Limited evening food options

Categories

Cleanliness
8.46
The cleanliness was generally good, but there were some issues mentioned with specific appliances.
Service
9.93
Many reviews highlighted exceptional service, especially in handling issues like heating and inquiries.
Location
9.47
The location is ideal with easy access to public transport.
Room Quality
8.42
Room quality was stated as good but with some complaints about temperature control.
Amenities
9.45
The hotel boasts great amenities including a gym, pool, and local attractions.
Value for Money
8.91
Good value for the offerings, though some mentioned the facilities were slightly dated.
Food and Beverage
7.96
Limited options in the evenings were noted, affecting the overall experience.
Overall Experience
9.43
A very positive overall experience with minor issues that were effectively addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:42

Property Description

Welcome to Charlottehaven, your perfect urban retreat in the heart of Copenhagen’s Østerbro district!

Recreational Haven
Indulge in our array of recreational facilities, including a state-of-the-art health club, a serene indoor pool, and a rejuvenating sauna, ensuring relaxation and well-being.

Gastronomic Delights
Savor delicious meals at The Café while enjoying beautiful garden views. Don’t miss out on our cooked-to-order breakfast, available on weekdays to get your day off to the right start.

Comfort & Convenience
Our 81 guest rooms feature fully-equipped kitchens, plush pillowtop beds with Egyptian cotton sheets, plus modern amenities like 43-inch flat-screen TVs and complimentary Wi-Fi, making you feel at home.

Experience the best of Copenhagen. Book your stay at Charlottehaven now!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 763 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
A
Alessandra • family_with_children • lu
10
2026-05-30 • via Nuitee
Y
Yvonne • solo_traveller • de
10
Tolles Hotel in toller Lage
Pros:

Sehr originell gebaut, die gläsernen Erker sind ab einem bestimmten Stockwerk der Hit. Das Apartment war super eingerichtet, besonders hat uns die Spülmaschine in der Küchenschublade gefallen. Die Metro war in ein paar Minuten zu erreichen und in der Umgebung ausreichend Möglichkeiten für einen Absacker. Für die Einrichtungen im Hotel hatten wir gar keine Zeit, hier kann keine Beurteilung erfolgen.

Cons:

Eine Information darüber, dass das Hotel in zwei Bereiche (durch eine Nebenstraße getrennt) ist, wäre hilfreich bei der Anreise gewesen. Wie die Temperaturen im Sommer mit den Glaserkern sein kann, sollte man nicht unterschätzen, ob die Smarthometechnik auch eine Klimaanlage hat sollte nachgefragt werden.

2026-05-28 • via Nuitee
N
Nesma • solo_traveller • ae
9
Beautiful stay for family in a clean nice area
Pros:

Everything was great. Spacious room, small garden and playarea for the kids. Location is close to metro circle line. Great breakfast.

Cons:

There is no AC as booking.com claims but they provided us with good fans.

Overpriced but looks like most copenhagen hotels and overpriced.

2026-05-28 • via Nuitee
D
DMYTRO • couple • ua
10
2026-05-27 • via Nuitee
A
Apostolos • family_with_children • gr
3
Pros:

Room view and decoration is excellent.

Cons:

In the first night the room had more than 28 C. We are Greeks and we are used to hightl temperatures but every night we couldn't sleep because of the absence of air condition. Moreover cleaning the room once per week is not acceptable in this type of hotels.

2026-05-27 • via Nuitee
D
Digdem Altinok • family_with_children • dk
10
2026-05-22 • via Nuitee
L
Larsson • solo_traveller • se
8
2026-05-21 • via Nuitee
M
Michael • family_with_children • dk
5
Levede på ingen måde op til de opstillede forventninger i relation til prissætning m.v.
2026-05-19 • via Nuitee
H
Harriet • family_with_children • gb
10
We’ll be back!
Pros:

Gorgeous apartment, perfect location.

2026-05-19 • via Nuitee
G
Gordana • solo_traveller • ch
10
Pros:

Zentral gelegen, sehr schöne Apartment, tolle Aussicht.

2026-05-18 • via Nuitee
L
Lamine • family_with_children • fr
8
Très beau séjour dans hôtel kids friendly
Pros:

L’hotel est tres beau, le ptit dejeuner tres sympa, tout semble fait maison et de qualité.

Pour les enfants, un jardin extraordinaire était très apprécié !

Cons:

La literie

2026-05-18 • via Nuitee
L
Lucie • couple • cz
10
2026-05-18 • via Nuitee
D
Dorothee • family_with_children • ch
7
2026-05-18 • via Nuitee
R
Richard • solo_traveller • gb
10
Fantastic Apartment Hotel in Wonderfull, wonderfull, Copenhagen !
Pros:

Brilliantly equipped. Staff fabulously helpful and friendly. The best gym.

Cons:

Nothing- it was all fabulous.

2026-05-17 • via Nuitee
J
Jürgens • solo_traveller • de
4
Pros:

Die Lage am Hafen war sehr schön.
Tolle Restaurants und Cafés in unmittelbarer Umgebung. Gute Infrastruktur. Metro war super.

Cons:

Ich habe eine Suite gebucht. Haben eine Ferienwohnung bekommen! Hat nicht den versprochnen Erwartungen entsprechen.

2026-05-17 • via Nuitee
H
Hans • solo_traveller • dk
9
Anbefales !!!
Pros:

Venligt og imødekommende personale. Gode parkeringsforhold. Store lejligheder.

Cons:

Lidt udenfor centrum.

2026-05-17 • via Nuitee
E
Eva • couple • de
10
Tolles Apartment in Kopenhagen
Pros:

Die Großzügigkeit.. die Lage .. die Ausstattung 🙂

2026-05-16 • via Nuitee
A
Adrian • couple • no
3
2026-05-16 • via Nuitee
O
Omar Havana • solo_traveller • be
8
2026-05-14 • via Nuitee
E
ElJh • solo_traveller • dk
10
2026-05-14 • via Nuitee