Charlottehaven

Hotels
Independent
9 (763 reviews)
Hjørringgade 12 C, Copenhagen, 2100 , Copenhagen , DK

Pets allowed

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Electric car charging station
Health club
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Spacious accommodation
Great amenities
Good location
Cons:
Issues with temperature control
Limited evening food options

Categories

Cleanliness
8.46
The cleanliness was generally good, but there were some issues mentioned with specific appliances.
Service
9.93
Many reviews highlighted exceptional service, especially in handling issues like heating and inquiries.
Location
9.47
The location is ideal with easy access to public transport.
Room Quality
8.42
Room quality was stated as good but with some complaints about temperature control.
Amenities
9.45
The hotel boasts great amenities including a gym, pool, and local attractions.
Value for Money
8.91
Good value for the offerings, though some mentioned the facilities were slightly dated.
Food and Beverage
7.96
Limited options in the evenings were noted, affecting the overall experience.
Overall Experience
9.43
A very positive overall experience with minor issues that were effectively addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:42

Property Description

Welcome to Charlottehaven, your perfect urban retreat in the heart of Copenhagen’s Østerbro district!

Recreational Haven
Indulge in our array of recreational facilities, including a state-of-the-art health club, a serene indoor pool, and a rejuvenating sauna, ensuring relaxation and well-being.

Gastronomic Delights
Savor delicious meals at The Café while enjoying beautiful garden views. Don’t miss out on our cooked-to-order breakfast, available on weekdays to get your day off to the right start.

Comfort & Convenience
Our 81 guest rooms feature fully-equipped kitchens, plush pillowtop beds with Egyptian cotton sheets, plus modern amenities like 43-inch flat-screen TVs and complimentary Wi-Fi, making you feel at home.

Experience the best of Copenhagen. Book your stay at Charlottehaven now!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 763 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
K
knarik family_with_children us
9
2026-07-25 via Nuitee
N
Nils couple us
10
I totally enjoyed the stay, loved the location, close enough to the center of Copenhagen that it was fast and easy to ge
Pros:

Clean and modern, lovely pool, gym, dining and common areas. Great location. Super nice staff, great breakfast. My apartment was spotless and super well-equipped for making snacks, in-room laundry, nice bathroom, great balcony. I slept like a rock.

Cons:

I have one single gripe, it was a 2-bedroom apartment, for as many as 4 people but there was only soft seating for 2 people on a small love seat. Balcony and dining table were equipped for 4. The shape of the space is a constraint here for sure.

2026-07-25 via Nuitee
P
Pawel Mlocek family_with_children pl
10
2026-07-24 via Nuitee
L
Laura solo_traveller es
9
2026-07-24 via Nuitee
S
Serkan family_with_children sa
5
Not recommended
Cons:

No AC in the rooms, the furnitures are old. Too expensive for these conditions.

2026-07-23 via Nuitee
K
KOMO02 extended_group de
9
2026-07-23 via Nuitee
S
Siri family_with_children no
9
Anbefales
Pros:

Fantastisk leilighet. Alt nytt og reint. Ble oppgradert uten å spør. Nydelig utsikt. Beliggenhet nær metro. Svømmebasseng og treningssenter. Rolig område.

Cons:

Ingenting

2026-07-22 via Nuitee
S
Sandra family_with_children de
9
Pros:

Sehr schönes Appartement mit toller Ausstattung

2026-07-21 via Nuitee
C
C-A.R family_with_children ch
9
Pros:

High-end accommodation, very well equipped. The residence has all the amenities (swimming pool, fitness room, playground, ...). Very modern, bright, and welcoming. Very helpful staff.
Located in Nordhavn (so not in the absolute center of Copenhagen, but everything is easily accessible via the very close train or metro stations). However, Nordhavn also offers good restaurants and a swimming area (for the brave).

2026-07-20 via Nuitee
P
Polak couple pl
10
2026-07-20 via Nuitee
G
Gerard family_with_children ie
9
Amazing stay and added completely to the wonderful city that is Copenhagen.
Pros:

Superb apartment, wonderful location and excellent facilities. Child friendly.

Cons:

Nothing, was superb.

2026-07-20 via Nuitee
E
Erwin family_with_children be
8
Pros:

ruime, stijlvolle kamer. Veel leuke zitplekken. Zeer goede ligging. Fietsen huren mogelijk. Genoeg eetgelegenheden in de buurt. Gymmateriaal (gewichten en mat) op de kamer is leuke extra.

Cons:

Geen airco!!

2026-07-20 via Nuitee
M
Markus solo_traveller de
10
Pros:

Die sehr schöne Aussicht über Kopenhagen.

2026-07-19 via Nuitee
J
Julia family_with_children de
10
Kurzfristig gebucht. Es wurde auch eine Schlafmöglichkeit für das Kind geschaffen (5 Jahre alt). Nettes Personal. Einfac
Pros:

Mega Ausblick, tolle Ausstattung, wirklich was besonderes

Cons:

Es war alles gut! Es gibt nichts zu beanstanden.

2026-07-19 via Nuitee
N
Nils couple nl
8
Zeer nette en ruime appartementen met prima voorzieningen zoals wellness zwembad e.d.
Pros:

Zeer ruim appartement met keuken en vaatwasser en bad. Ook prima gelegen in de buurt van metro station.

Cons:

In de huisregels stond heel geluid na 22u, ons was echter niet verteld er een feest was waardoor wij tot 01h overlast hadden.

2026-07-19 via Nuitee
J
John couple dk
9
2026-07-19 via Nuitee
N
Nicole family_with_children de
10
2026-07-19 via Nuitee
C
Christian family_with_children de
8
Pros:

Die Lage war sehr gut, um Kopenhagen zu erkunden.
Ruhig aber zentral

Cons:

Das Zimmer heizt sich sehr schnell auf. Leider keine Klimaanlage. Das Parken in der Tiefgarage war unangemessen teuer.

2026-07-19 via Nuitee
N
Nielsen solo_traveller dk
9
2026-07-18 via Nuitee
A
Atakan family_with_children tr
8
Pros:

comfortable, clean

Cons:

a little far from the city center

2026-07-18 via Nuitee