Hotel Villa del Lago

Hotels
8.4 (1341 reviews)
Calle Centroamerica , Flores , gt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Variety of breakfast options
Cons:
Noisy rooms
Confusing service at times

Categories

Cleanliness
7.98
Some reviews mentioned issues in the rooms, affecting the perceived cleanliness.
Service
8.45
Staff were generally friendly, but some confusion was noted.
Location
8.99
The hotel's location is highly praised, with easy access to attractions.
Room Quality
7.44
Room conditions varied, with reports of issues like noisy hallways.
Amenities
8.47
Access to pools of nearby hotels and good breakfast options enhance the experience.
Value for Money
8.43
Considering the location and amenities, the value is regarded as good.
Food and Beverage
8.98
Breakfast options received high praise for quality and variety.
Overall Experience
8.45
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Stunning Lake Views: Hotel Villa del Lago offers breathtaking views of Lake Peten Itza, creating a serene and picturesque ambiance for guests to enjoy.

Comfortable Accommodations: Each air-conditioned room is equipped with modern amenities including cable TV, a safety-deposit box, and a desk. Guests can also relax in their private bathroom with a refreshing shower.

Convenient Facilities: The hotel provides a 24-hour front desk, a charming garden, and a relaxing terrace for guests to unwind. Additionally, services like a tour desk and laundry facilities are available for added convenience.

Experience the beauty of Lake Peten Itza at Hotel Villa del Lago. Book your stay now for a memorable getaway.

Important information:

Breakfast for Children is not included on the reservation, if you desire breakfast for children you will need to request it and pay directly at the restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1341 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
M
Miguel Angel • couple • ca
10
It was a nice stay with friendly staff
Pros:

It was a nice, confortable place. Great experience

Cons:

NA

2026-09-04 • via Nuitee
M
Miguel Angel • extended_group • ca
10
It was a good experience to say there, friendly staff
Pros:

It was a nice place, nice staff, good experience

Cons:

NA

2026-09-04 • via Nuitee
Z
Zulma • family_with_children • us
10
Excellent
Pros:

The staff was attentive and welcoming. The customer service was excellent. Everyone made us feel well taken care of.

Cons:

Have a pool on the premises

2026-09-02 • via Nuitee
G
Giusi • solo_traveller • it
9
2026-08-30 • via Nuitee
S
Shuli • extended_group • us
7
2026-08-30 • via Nuitee
A
Aaron • solo_traveller • sg
8
2026-08-29 • via Nuitee
M
María • couple • es
2
2026-08-27 • via Nuitee
F
Fabienne • solo_traveller • gb
9
Pros:

The staff was very lovely; they were very helpful to book the different activities I wanted to do and gave me good restaurant recommendations. The breakfast was delicious, with a beautiful view and location was great.

2026-08-26 • via Nuitee
J
Jorge • couple • gt
9
I will definitely recommend friends and family
Pros:

Breakfast was the best, staff was very friendly

Cons:

Everything was good

2026-08-25 • via Nuitee
T
Teresa • solo_traveller • es
10
2026-08-25 • via Nuitee
M
Maripau • couple • ad
9
2026-08-25 • via Nuitee
E
Ericka • solo_traveller • ar
10
Pros:

La ubicación. El desayuno. La atención de recepción. Todo muy bien

2026-08-24 • via Nuitee
C
Can • couple • de
7
Pros:

Wir hatten leider einen holprigen Start, jedoch hat das Personal immer versucht das Beste herauszuholen.

Das Frühstück ist ausgewogen und es gibt mehrere Optionen.

Cons:

- Wir hatten nach dem kostenlosen Airport Shuttle gefragt und uns wurde nur gesagt, dass wir abgeholt werden. Wir haben am Flughafen also jemanden mit unserem Namen oder dem Namen des Hotels gesucht, jedoch war dort niemand. Als wir uns dann nochmal beim Hotel erkundet haben, wurde uns gesagt, dass das Shuttle ein Bus ist, der bereits abgefahren ist und er wurde dann nochmal zu uns geschickt. An Sich nicht schlimm, da wir nur ~30 Minuten warten mussten, aber hätte man uns gesagt, dass der Shuttle ein kleiner weißer offener Bus ist, hätten wir noch einsteigen können, da wir ihn anfangs wegfahren gesehen haben.

- bei der Zahlung nutzen sie ihren eigenen Umrechnungskurs um US Dollar (Buchung) in Quetzal umzurechnen, welcher schlechter ist als der offizielle und wir daher etwas mehr Zahlen mussten als bei der Buchung angegeben.

- unser Zimmer (210) hat im Bad leider sehr stark nach Schimmel / Abwasser gerochen, dass wir das Bad nicht nutzen wollten und das Zimmer mit geschlossener Türe auch leicht gerochen hat. Wir konnten dann erst nach der zweiten Nacht das Zimmer wechseln, wo es dann besser war.

2026-08-22 • via Nuitee
A
ALEXANDRA • couple • it
10
Consigliato!
Pros:

Ci è piaciuto tutto!
Bella struttura in posizione fantastica.
Ottima colazione, pulizia impeccabile e personale molto gentile.

2026-08-22 • via Nuitee
Y
Yurena • solo_traveller • es
9
2026-08-20 • via Nuitee
S
Silvia • family_with_children • be
10
Fijne plek
Pros:

Locatie en goed bed met airco

Cons:

Ontbijt take away was heel sober …

2026-08-20 • via Nuitee
F
Fiammetta • solo_traveller • it
7
Pros:

Posizione ottima bella struttura

Cons:

Camera minuscola con affaccio sul corridoio non credo nemmeno sia legale in Italia unA roba del genere

2026-08-19 • via Nuitee
C
Cristal • solo_traveller • gt
10
Muy limpio gente del hotel muy amable increíble experiencia
Pros:

Si

Cons:

Todo estaba super lindo

2026-08-18 • via Nuitee
M
maria eugenia • couple • ar
10
Excelente y confortable
Pros:

La limpieza, excelente la atencion , la ubicacion

2026-08-18 • via Nuitee
J
Joao Pedro • couple • br
9
Excelentes funcionais, localização e vista no café da manhã
Pros:

Os funcionários são extremamente atenciosos, prestativos e educados. O hotel fica em uma excelente localização. O café da manhã é muito bom e com uma vista espetacular do lago.

Cons:

Sem reclamação.

2026-08-18 • via Nuitee