AR Cancun Plaza

Hotels
7.6 (137 reviews)
Boulevard Kukulcan Km. 19.5 Cancun Plaza , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beach access
Friendly staff
Great location
Cons:
Poor cleanliness
Outdated rooms
High restaurant prices

Categories

Cleanliness
5.49
Several mentions of poor cleanliness and maintenance issues.
Service
8.46
Service was mentioned as friendly but with some shortcomings.
Location
9.5
Location was appreciated for beach access and convenience.
Room Quality
6.45
Multiple reviews criticized room conditions and outdated furniture.
Amenities
7.48
Amenities available but some were mention as poorly maintained.
Value for Money
7.44
Price reflects the quality but some guests felt less satisfied.
Food and Beverage
7.99
Dining options were described as expensive but with good quality.
Overall Experience
7.96
General sentiment was mixed; some enjoyed the stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:52

Property Description

Breathtaking Sea Views:
AR Cancun Plaza offers stunning sea views that will take your breath away. Imagine waking up to the sound of the waves and enjoying a picturesque sunset from the comfort of your room.

Convenient Amenities:
From the 24-hour front desk to the year-round outdoor pool, this beachfront property is equipped with everything you need for a relaxing stay. Enjoy free WiFi, free private parking, and facilities for disabled guests, making your experience hassle-free.

Exploration Opportunities:
Embark on exciting sightseeing tours around the property and discover popular attractions like Playa Punta Nizuc, Playa Delfines, and El Rey Mayan ruins. With the Cancún International Airport just 11 km away, your adventures are within easy reach.

Experience the beauty and convenience of AR Cancun Plaza - book your stay now!

Important information:

To confirm the reservation, the property will pre-authorize the amount of 2 nights to the credit card.

The hotel reserves the right to pre-authorize credit cards prior to arrival. If canceled or modified up to 21 days before date of arrival, no fee will be charged.


You can choose your preferred payment method upon checking-in.

The cleaning service is done every third day and is included in the rate.This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 137 reviews
Cleanliness: 5.49
Service: 8.46
Location: 9.5
Room Quality: 6.45
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.96
K
Ken • solo_traveller • mx
9
Great place. I’d stay there again
Pros:

Very good
Excellent food

Cons:

Having to give them my passport or $100 dollars US as a deposit

2026-05-26 • via Nuitee
C
Carlos Josafat • solo_traveller • mx
10
2026-05-25 • via Nuitee
A
Adilbek • solo_traveller • kz
7
2026-05-21 • via Nuitee
O
omer • solo_traveller • tr
3
2026-05-07 • via Nuitee
A
Atkinson • solo_traveller • us
4
Pros:

Restaurant

Cons:

Everything else

2026-04-17 • via Nuitee
L
López • family_with_children • mx
7
Mas o menos la verdad el personal no muy amable
Pros:

La habitación bien

Cons:

El balcón horrible, el restaurante 30% de propina es una exageración

2026-04-09 • via Nuitee
L
Lucero • family_with_children • mx
8
Buena ubicación, bonitas vistas
Pros:

La vista de las recámaras es bonita, la comida del restaurante es rica y precio razonable,

Cons:

Las habitaciones ya están gastadas y no se ven como en la publicación, y el costo de la lavandería es un poco caro para ser airbnb deveria estar incluido.

2026-04-01 • via Nuitee
I
Isis • couple • us
8
The place was nice overall, however there could be some improvement.
Pros:

I liked that the property offered everything that we needed.

Cons:

I didn’t like how to stovetop wasn’t clean, beds were hard. Restaurant food wasn’t that good.

2026-03-31 • via Nuitee
L
Luz Marina • couple • co
10
Muy cómodo .. impecable y muy buena atención.
Pros:

La ubicación excelente. El
Personal muy amable y atentos ,la salida a la playa súper y la
Piscina espectacular.

2026-03-22 • via Nuitee
I
Iunis • solo_traveller • ru
1
Cons:

Ничего в этом отеле не понравилось. Отель старый, обшарпанный и находится в плохом состоянии. Всё выглядит запущенным и требует ремонта. Он находится далеко от всех достопримечательностей. Бассейн маленький.

Самое парадоксальное — при заселении я предлагал оплатить наличными, однако меня попросили оплатить картой. Стоимость моего бронирования составляла 374 доллара США, тогда как с моей карты было списано 403 доллара.

Когда я обнаружил это, я попросил аннулировать оплату по карте и принять наличные, но мне отказали.

Будьте осторожны.

2026-03-20 • via Nuitee
D
Dawn • couple • us
2
Simple
Pros:

The location the security

Cons:

The hotel
The staff
The no amenities

2026-03-17 • via Nuitee
R
Rossella • family_with_children • cr
10
Pros:

Todoooo muy bien muy amable y todo super bonito

2026-03-12 • via Nuitee
C
CARLOS FERNANDO • solo_traveller • co
5
excelente ubicación pero ….. muchos peros
Pros:

La ubicación es perfecta excelente !!!!!!!!
La zona de la piscina genial

Cons:

El hotel ya tiene sus años necesita mucho mantenimiento una actualización en todos los aspectos por su ubicación debería estar mejor

2026-03-09 • via Nuitee
A
Annette • couple • de
6
Has seen better days but does the job of you spend a night close to the airport but want to be by the beach.
Pros:

Location close to airport, large room, friendly staff.

Cons:

Lots of dust under the beds and strong unpleasant smell on the pillow. Dirty sheet.

2026-03-04 • via Nuitee
J
Jonathan • couple • cr
10
Pros:

Todo en general

2026-03-02 • via Nuitee
K
Katherine • family_with_children • co
7
2026-03-01 • via Nuitee
M
MENDEZ LOPEZ YESSICA PAOLA • family_with_children • mx
8
2026-02-26 • via Nuitee
M
Manuel • extended_group • us
5
Bueno, en su modelo
Pros:

Vista al mar

Cons:

Sólo un elevador

2026-02-23 • via Nuitee
P
Paola Isabel • family_with_children • cl
1
Mala administración.
Pros:

NADA

Cons:

Muy mala administración, cancelaron mi reserva antes de tiempo y cuando llegamos dijeron que el hotel estaba todo copado y no tenían disponibilidad, al rato llega un hombre y nos ofrece una habitación por la noche a un precio altísimo,al cual nos negamos y nos dejaron sin respuesta a nuestra reserva ,quedamos botadas en la carretera de noche sin ser asistidas.

2026-02-23 • via Nuitee
C
Carrillo • family_with_children • mx
7
Bien con ciertas observaciones
Pros:

La ubicación del hotel

Cons:

No nos ponían las toallas limpias aunque se ponían en el piso para cambiarlas, la cerradura de la puerta del baño estaba muy justa y se complicaba abrir la puerta, cuando llegué la reservacion yo tenia un costo ya en pesos y resulta que cuando llego aumentan el costo aumenta por el dolar, pero a un precio mucho mayor y además ya tenia ya un precio en pesos

2026-02-09 • via Nuitee