Hotel PetenChel

Hotels
•
Independent
8.2 (216 reviews)
Playa Sur, Flores, Peten, 17001 , Flores , GT
502-502-78675450

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Free self parking

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from outside
Inconvenient reception hours
Limited dining options

Categories

Cleanliness
8
Most reviews mention cleanliness positively, but some cite noise and issues with mattresses.
Service
8.47
Staff is frequently described as friendly and helpful.
Location
9.01
Several reviews praise the location for convenience and proximity to tours.
Room Quality
8.15
Rooms are generally described as spacious and comfortable, with some noise issues.
Amenities
7.99
Basic amenities provided; some reviews indicate missing items like breakfast and proper transportation guidance.
Value for Money
8.35
Good value as described in multiple reviews, especially considering location.
Food and Beverage
7.5
Only occasionally mentioned, basic breakfast options available but could be improved.
Overall Experience
8.16
Many reviews express satisfaction, with minor issues noted but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Enjoy a Garden View
Take in the beautiful views from the garden at Hotel PetenChel.

Dining and Lounge Experience
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Amenities
Benefit from amenities such as complimentary wireless internet, 24-hour front desk, and free onsite parking.

Book your stay now at Hotel PetenChel and explore the attractions just a short walk away!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 9

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

8.2
Based on 216 reviews
Cleanliness: 8
Service: 8.47
Location: 9.01
Room Quality: 8.15
Amenities: 7.99
Value for Money: 8.35
Food and Beverage: 7.5
Overall Experience: 8.16
M
Maria Alejandra • solo_traveller • co
10
Volvería!
Pros:

Todo muy bien. Sencillo pero bastante limpio, cerca a todo, muy amables. Pedí una habitación del fondo y fue espectacular.

Cons:

Todo muy bien, ninguna queja.

2026-06-16 • via Nuitee
N
Nicole • couple • ch
9
2026-06-10 • via Nuitee
Y
yujing • couple • cn
10
Pros:

非常好的酒店。就在小岛的入口处最外围，可以说是黄金位置，出门就是餐厅。凌晨出发去tikal的一日游仅需步行一分钟。晚上周围灯光亮人多，比住岛的内环安全多了。
最重要的是前台超级超级好。他不会说英语，但是非常热情。允许我退房之后寄存行李到晚上，还帮我收了忘在房间内的衣服。总之强烈推荐。

2026-06-08 • via Nuitee
A
Alberto • solo_traveller • it
8
2026-06-02 • via Nuitee
E
Elma • solo_traveller • co
7
CON PRO'S Y CON'S
Pros:

Me gustó la ubicación y sensación de seguruidad en el lugar. Es un espacio sencillo, pero acogedor. Hay agua disponible godo el tiempo. Desde allí es fácil desplazarse a cualquier parte. La gente fue muy amable en general, excepto por la restricción en la entrada.

Cons:

Hay una buena cantidad de ruido extreno, que puede afectar e descanso de personas coin sueño ligero. Hay que usar protectores para los oídos. Me asignaron una habitación con TRES CAMAS y yo viajaba sola. o es una experiencia agradable, Algunas almohadas tenías forros sucios, ya usados. Al llegar, el encargado me dijo que solo se perimitía entrar hasta las 10 pm y que después cerraban la puerta y no habría manera de entrar o quien abriera. Afortunadamente regresé temprano cada día. No entiendo semejante política en un hotel.

2026-06-02 • via Nuitee
M
Marta • solo_traveller • es
8
Simple but good
Pros:

Convenient and good value for money if travelling alone and need a night away from a hostel

Cons:

It is simple and the rooms don’t have much light. I can also be noisy at night since the Main Street is there

2026-05-30 • via Nuitee
K
Kirsty • solo_traveller • gb
10
2026-05-25 • via Nuitee
S
SILVIO PAULO • solo_traveller • br
9
Pros:

A localização do hotel é ótima, fica logo na entrada da ilha em Flores e de frente para o Lago. O atendimento dos funcionários é excelente.

Cons:

No meu dormitório havia uma pequena elevação, ou seja, um degrau de uns 5 centímetros no máximo, onde se localiza o roupeiro. Então: a única coisa que os hóspedes tem de cuidar é ao acessar aquela área para não bater com o pé. 🦶

2026-05-17 • via Nuitee
M
Martinez • solo_traveller • hn
8
2026-05-15 • via Nuitee
K
Karl • family_with_children • us
9
Pros:

The place was great. We brought ear plugs because others complained of noise but didnt need them. The location right at the end of the bridge is really nice for when it gets busy at night.

2026-05-07 • via Nuitee
T
Tim • extended_group • nl
9
2026-05-05 • via Nuitee
J
Jorge Mario • solo_traveller • co
10
Pros:

Impecable, bien ubicado y muy amable el personal

2026-05-04 • via Nuitee
C
Camille • couple • fr
8
Pratique & efficace !
Pros:

Parfait pour 1 nuit. Il y a la clim, un ventilateur et de l’eau filtrée à dispo.
Le prix est doux et la localisation nickel (pour visiter ou sinon, juste à côté des stations de bus pour partir!)

Cons:

Rien de particulier.

2026-05-04 • via Nuitee
L
Lustig • solo_traveller • ch
10
2026-04-30 • via Nuitee
W
WJ • solo_traveller • nl
9
2026-04-30 • via Nuitee
N
Nicole • solo_traveller • br
9
2026-04-23 • via Nuitee
E
Eva • couple • be
8
2026-04-23 • via Nuitee
K
Kajetan • couple • pl
6
2026-04-23 • via Nuitee
N
Naoki • solo_traveller • us
10
2026-04-20 • via Nuitee
S
Sharon • couple • gb
7
Good budget choice
Pros:

Very basic room but spotlessly clean and they allowed an early check in. Ideal for one night for onward travel as the location is less than one minutes walk from where the buses pick up. Would use again.

Cons:

The street was a little noisy but Flores is a small place so no avoiding this I guess.

2026-04-17 • via Nuitee