Captain Vasilis Hotel

Hotels
9.2 (276 reviews)
Sali Helidonaki 12 , Chania Town , GR

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise levels
Small room size
Occasional foul odor

Categories

Cleanliness
8.6
General comments reflected cleanliness, but some specific drawbacks were mentioned regarding the room quality.
Service
9.98
Numerous reviews highlight the friendliness and helpfulness of the staff, particularly mentioning Konstantina.
Location
9.61
The location is consistently praised as ideal, close to the harbor and within walking distance of attractions.
Room Quality
8.06
Negative remarks were made about room size and noise levels, impacting overall quality.
Amenities
9.09
Amenities received mixed feedback, but breakfast and basic services were appreciated.
Value for Money
9.05
Standard quality for this hotel tier, though the room issues affected perception of value.
Food and Beverage
9.6
Breakfast options received positive mentions, indicating quality offerings.
Overall Experience
9.57
Overall experience is generally viewed positively, with specific complaints noted but outweighed by positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:41

Property Description

Luxurious Accommodation:
Indulge in comfort and style at Captain Vasilis Hotel, where each guest room is thoughtfully equipped with modern amenities like air conditioning, flat-screen TV, and free WiFi. Some rooms even offer stunning sea views from a private balcony.

Charming Features:
Explore the beauty of Chania Town while staying at our 4-star hotel, conveniently located just 400 meters from the bustling city center and 1 km from the sandy shores of Nea Chora Beach. Unwind in the garden, shared lounge, or terrace, or savor a drink at the on-site bar.

Convenient Services:
Start your day right with a delicious buffet breakfast before heading out to discover nearby attractions like Koum Kapi Beach and Etz Hayyim Synagogue. For your convenience, we offer a tour desk, luggage storage, and a paid airport shuttle service for easy transportation. Book your stay at Captain Vasilis Hotel now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9.2
Based on 276 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 8.06
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
C
Célia • solo_traveller • ch
10
lovely hotel with great service and a very pleasant atmosphere
Pros:

I really enjoyed my stay at this hotel. The hotel is very well maintained, clean and comfortable, and the staff were friendly, welcoming and always happy to help.
The breakfast was good, with a nice selection of options to start the day. The rooftop is absolutely beautiful and offers a lovely atmosphere and wonderful views, making it a great place to relax.
Overall, a lovely hotel with great service and a very pleasant atmosphere. I would definitely recommend staying here!

Cons:

The bed was a little short in length

2026-09-18 • via Nuitee
P
Patricia • solo_traveller • cy
7
Very enjoyable and I would go back again
Pros:

Perfect location, clean and extremely helpful with local knowledge

Cons:

I was a solo traveler which meant my room was extremely small with a single bed and no views, however for the time spent in the hotel it was adequate for what I needed

2026-09-18 • via Nuitee
E
Eleftherios • solo_traveller • au
10
2026-09-16 • via Nuitee
M
Mary • couple • ca
9
We stayed in the Delixe double room sea view with a balcony with a view of th harbour in Old Town. Breakfast included eg
Pros:

Excellent location, great service, spacious room

2026-09-14 • via Nuitee
A
Annunziata • solo_traveller • it
9
Pros:

La posizione nel centro storico con vista porto veneziano

2026-09-13 • via Nuitee
M
MICHAEL • solo_traveller • gr
8
Well worth the visit.
Pros:

Very friendly staff, good choice of breakfast. Catered to individual requests, especially to my coffee preference !

Cons:

Room, maybe hadn't been occupied recently so needed more airing.

2026-09-13 • via Nuitee
I
Iraia • solo_traveller • es
7
Hotel muy auténtico, vistas inigualables y personal amable
Pros:

Alexandra es muy simpática amable y servicial! El hotel tiene una terraza desde donde las vistas son maravillosas de toda la ciudad antigua. El desayuno muy completo. La verdad es que el personal estuvo atento en todo momento.

Cons:

El alojamiento afirmaba tener parking en las inmediaciones. No era cierto puesto que se encuentra en una zona donde no se puede acceder con el coche. Además, aparcar es complicado y siempre de pago.

2026-09-11 • via Nuitee
M
magelakis1984 • couple • gr
9
2026-09-10 • via Nuitee
K
Koyrun Nahar • solo_traveller • gb
8
Great location
Pros:

The service from the staff was impeciable. Always willing to help and be flexiable were possible. Room was cleaned so well. It was nice and quiet at night. Location was amazing, right by the harbour and a historic traditional building.

Cons:

The single room was way too small and frigde was tiny. Can only fit drinks. The window is small so it felt a little boxed in. I would defo go back but choose a different room. Breakfast could be better but does the job. Loved the location but for those who want door to door drop offs, cars cant enter the old town.

2026-09-07 • via Nuitee
H
HND • solo_traveller • tr
10
Pros:

If you dream of waking up to the beautiful views of Chania, this is definitely the right place to stay. Our room was very comfortable, spotlessly clean, and made us feel completely at ease throughout our stay.
Even if your room doesn’t have a sea view, the hotel has a lovely terrace for guests where you can enjoy the same wonderful scenery overlooking Chania and the sea.
A special thank you to our host, Vasilis, for his kindness, warm hospitality, and for making our stay even more enjoyable. We truly had a lovely experience and would happily stay here again!

2026-09-06 • via Nuitee
K
Karen • couple • au
9
We thoroughly enjoyed our stay at Captain Vasilis. It was a delightful place to experience the best of Chania from.
Pros:

The property was charming and beautifully presented. The location was really good - being in the heart of the old town. The staff were very friendly, and went out of their way to advise of good restaurants and great places to visit. The breakfast was delicious and the room service each day was excellent. The balcony area was really nice, where you can sit comfortably to enjoy the spectacular views. We would thoroughly recommend staying here.

Cons:

The bathroom and main room are quite small, making it difficult to move around with luggage on the floor. There are steep internal steps to the room we were staying in. This wasn’t a problem for us, but could be for others.

2026-09-05 • via Nuitee
V
Valentino • couple • it
10
2026-08-31 • via Nuitee
D
Dimitris • couple • us
10
2026-08-30 • via Nuitee
E
Ester Sero • solo_traveller • es
10
Pros:

L'hotel es super bonic i cèntric. El seu personal son molt atents i hospitalaris. A mes, al marxar ens van fer un regal. Per últim, la nostra habitació te un balcó amb vistes al far, es precios. Recomano al 100% aquest hotel!

2026-08-25 • via Nuitee
Θεοδοσία • solo_traveller • gr
10
Pros:

Εξαιρετική εμπειρία! Το κατάλυμα βρίσκεται σε τέλεια τοποθεσία, ακριβώς στο κέντρο της πόλης, είναι πεντακάθαρο, μικρό, παραδοσιακό και πραγματικά πανέμορφο.

Το πρωινό ήταν υπέροχο, αλλά το αγαπημένο μου σημείο ήταν χωρίς αμφιβολία η όμορφη αυλή και το rooftop.

Και φυσικά, ένα μεγάλο ευχαριστώ για την υπέροχη εξυπηρέτηση της Αλεξάνδρας και του Βασίλη! Είναι και οι δύο εξαιρετικοί, ευγενικοί και πραγματικά σε κάνουν να νιώθεις ευπρόσδεκτος.

Θα ξαναέρθω σίγουρα σύντομα!
Ευχαριστώ για όλα! 🥰

2026-08-23 • via Nuitee
M
MARIA • couple • es
10
Trato fantástico y ubicación ideal para unos días en Chania
Pros:

La ubicación es fantástica, la habitación con unas vistas preciosas pero sobre todo el trato, todas las facilidades y recomendaciones que nos han proporcionado.

2026-08-22 • via Nuitee
C
Charlene • solo_traveller • mt
6
2026-08-22 • via Nuitee
B
Besmir • solo_traveller • al
7
Ottimo
Pros:

Location

Cons:

La stanza dove o soggiornato serviva un armadio che non era!

2026-08-20 • via Nuitee
V
Victoria • couple • gr
10
2026-08-20 • via Nuitee
L
Lorenzo • couple • it
10
We had a truly wonderful stay at Captain Vasilis. The hotel is perfectly located for exploring Chania on foot, and the r
Pros:

Everything

2026-08-17 • via Nuitee