Holiday Inn London Heathrow - Bath Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.4 (8071 reviews)
276 Bath Rd , Hillingdon , gb
+442039625800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Good breakfast
Friendly staff
Clean rooms
Convenient location
Cons:
Transportation issues
Management unhelpful regarding bookings
Room size complaints

Categories

Cleanliness
9.29
The room was clean, though there were comments about room sizes being small.
Service
9.86
Overall excellent customer service and friendly staff were frequently mentioned.
Location
9.3
Convenient location for airport access, although transportation issues were noted.
Room Quality
8.75
Rooms are spacious enough for families, though comments about the size vary.
Amenities
9.28
Good variety of breakfast options mentioned and complimentary goodies.
Value for Money
9.24
Good quality for the price, though booking changes can be problematic.
Food and Beverage
9.79
Great breakfast options and variety, positively described by several reviewers.
Overall Experience
9.66
A memorable stay with excellent service and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:13

Property Description

Unique Atrium Design
Experience the charm of an Italian streetscape in our open plan atrium, complete with cozy seating areas and an impressive theatre kitchen.

Authentic Italian Dining
Indulge in a culinary journey with our menu of authentic, home cooked Italian dishes, including stone-baked pizza, pasta, and grill options prepared by our talented chefs.

Convenient Location and Amenities
Located opposite Heathrow Airport Terminals, with onsite parking and easy access to central London, our contemporary guest rooms offer free Wi-Fi, smart TVs, and electric vehicle charging points.

Book now for a stress-free and delightful stay at Holiday Inn Heathrow Bath Road!

Important information:

Please note that for Dinner included rates, any guests under 18 will be required to choose from the children's menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

9.4
Based on 8071 reviews
Cleanliness: 9.29
Service: 9.86
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.79
Overall Experience: 9.66
M
Mary Jane • couple • pt
7
2026-07-04 • via Nuitee
J
John • couple • us
9
2026-07-04 • via Nuitee
F
Farhan • family_with_children • pk
6
Overall satisfied but room rate too high.
Pros:

I always stay here because of location near airport.

Cons:

This time my room was not upgraded. Breakfast also average. Very less option of Halal food like live eggs etc.

2026-07-04 • via Nuitee
T
Toni • solo_traveller • us
8
Bed very comfortable and temp just right.
Pros:

Didn’t have breakkfast

Cons:

I was put in a room that was set up for someone in a wheelchair and the shower was awkward to use plus it was leaking

2026-07-04 • via Nuitee
K
KARL FREDERICK • family_with_children • us
10
Pros:

Great location, rental car pickup and return on site. Avis/Dollar had a complimentary shuttle to and from the airport.
We had kids with us and when we first entered our room the pull-out couch was out and made up for the kids. It was not a US hotel style pullout couch. It was much more robust and comfortable. They are not even comparable.

2026-07-04 • via Nuitee
K
Karen • couple • gb
10
Easy and very good
Pros:

Property was very new and spotless facilities were very good

2026-07-04 • via Nuitee
C
Cori • family_with_children • us
8
It was decent.
Pros:

It was easy to find.

Cons:

I had a room for three never has an option to book a two bed room so given a couch for my son who is 6 ft to sleep on. I had to go request sheet and blankets to make the bed. They sent up house keeping to make the bed but is was incredibly odd having them make the couch bed while we where in the room.

2026-07-03 • via Nuitee
A
Angela • family_with_children • au
10
Great place to stay close to the airport
Pros:

Comfortable beds. Easy check in. Easy to get to from the airport. Breakfast was delicious. Great way to start our trip.

Cons:

-

2026-07-03 • via Nuitee
T
TORU • couple • jp
7
Very convenient
Pros:

We had an amazing time! The hotel, food, and staff hospitality were all top-notch. Thank you for everything.

2026-07-03 • via Nuitee
K
kirsten • family_with_children • gb
8
Pros:

Clean, good size modern room. Great value. Amazingly quiet for being at Heathrow.

2026-07-03 • via Nuitee
C
Christopher • couple • gb
9
2026-07-02 • via Nuitee
O
Omar • family_with_children • sa
1
Cons:

No sttaf helping in luggage

2026-07-02 • via Nuitee
E
Eissa • solo_traveller • kw
10
2026-07-01 • via Nuitee
J
Julie • family_with_children • gb
4
See previous comments. I won’t be staying again and would not recommend
Pros:

Size of room was decent and downstairs area pleasant for drinks and food

Cons:

There was not enough staff working on front desk so I did the self check in but was not given my room number, just 2 cards spat out of the machine at me. I then had to join a que to speak to a member of staff to find out what room I was in.
My room was a long walk away and when I got to it the key card didn’t work so had to go back downstairs to join another que. After about a 20 minute wait I was given another key. I finally hit into my room about an hour after arriving at the hotel which is very poor.
I then had a shower and tried to use the hairdryer after but it wouldn’t work. I phoned reception to ask for another one but nothing ever came.
Very disappointing customer service overall.

2026-07-01 • via Nuitee
M
Me • solo_traveller • au
7
2026-07-01 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

Omlette...chargers available to buy ...location ..friendly and helpful staff

2026-07-01 • via Nuitee
R
Raewyn • extended_group • nz
10
Would stay again
Pros:

Perfect location .
Lovely staff at the evening restaurant and at breakfast. Meme was great and very attentive

Cons:

Nothing

2026-06-30 • via Nuitee
M
Mr • family_with_children • gb
10
2026-06-30 • via Nuitee
A
Alan • couple • gb
1
As above very poor
Pros:

Great hotel and location usually, we have used them before for pre night flights

Cons:

We had a very early flight so had a meal in hotel at 6pm then went to bed at 8pm in order to get a good nights sleep before our alarm at 4am.

After just getting off to sleep my wife and I were woken by knocking on our door and then a member of staff came into the room saying he had some milk for early morning tea.

I told them to get out as we had not ordered anything.

We did not manage to get back to sleep at all and I went down to reception and said I wanted to complain, the receptionist called a male manager who took our details and said that he would investigate and email me back.

It’s 5 days later and we have not heard from the hotel.

This incident spoilt the start to our holiday as we were so tired due to no sleep this impacted our first 2 days.

The worst part is that they have not responded to my complaint, when we return from holiday I shall make a formal written complaint to the hotel and parent company

2026-06-30 • via Nuitee
A
Alexandra • couple • de
10
2026-06-30 • via Nuitee