Holiday Inn London Heathrow - Bath Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.4 (8146 reviews)
276 Bath Rd , Hillingdon , gb
+44 20 3962 5800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Good breakfast
Friendly staff
Clean rooms
Convenient location
Cons:
Transportation issues
Management unhelpful regarding bookings
Room size complaints

Categories

Cleanliness
9.29
The room was clean, though there were comments about room sizes being small.
Service
9.86
Overall excellent customer service and friendly staff were frequently mentioned.
Location
9.3
Convenient location for airport access, although transportation issues were noted.
Room Quality
8.75
Rooms are spacious enough for families, though comments about the size vary.
Amenities
9.28
Good variety of breakfast options mentioned and complimentary goodies.
Value for Money
9.24
Good quality for the price, though booking changes can be problematic.
Food and Beverage
9.79
Great breakfast options and variety, positively described by several reviewers.
Overall Experience
9.66
A memorable stay with excellent service and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:13

Property Description

Unique Atrium Design
Experience the charm of an Italian streetscape in our open plan atrium, complete with cozy seating areas and an impressive theatre kitchen.

Authentic Italian Dining
Indulge in a culinary journey with our menu of authentic, home cooked Italian dishes, including stone-baked pizza, pasta, and grill options prepared by our talented chefs.

Convenient Location and Amenities
Located opposite Heathrow Airport Terminals, with onsite parking and easy access to central London, our contemporary guest rooms offer free Wi-Fi, smart TVs, and electric vehicle charging points.

Book now for a stress-free and delightful stay at Holiday Inn Heathrow Bath Road!

Important information:

Please note that for Dinner included rates, any guests under 18 will be required to choose from the children's menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

9.4
Based on 8146 reviews
Cleanliness: 9.29
Service: 9.86
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.79
Overall Experience: 9.66
B
Brendon • family_with_children • us
10
Clean, modern property with restaurant and amenities that made for a great stop after a canceled flight.
Pros:

Convenient location to Heathrow airport if you are stopping over or in a bind.

Cons:

Does not offer complimentary airport shuttles.

2026-07-26 • via Nuitee
A
Allan • solo_traveller • au
8
2026-07-25 • via Nuitee
D
Dorothee • family_with_children • ch
9
2026-07-25 • via Nuitee
E
Eylander • solo_traveller • us
8
Nice place but too warm in our room.
Pros:

Convenient and self contained.

Cons:

It was quite warm and we were unable to turn the air conditioning down, therefore it was very difficult to sleep.

2026-07-25 • via Nuitee
O
omer • solo_traveller • il
8
Pros:

Good breakfast

2026-07-25 • via Nuitee
G
Greg • family_with_children • gb
10
Pros:

Staff were friendly and engaging. Food was excellent.

Cons:

Nothing

2026-07-25 • via Nuitee
P
Petra • solo_traveller • sk
9
2026-07-25 • via Nuitee
E
Emma • solo_traveller • gb
9
Excellent stay great staff
Pros:

Location

Cons:

Nothing

2026-07-24 • via Nuitee
W
William • solo_traveller • au
9
Excellent airport stay
Pros:

Proximity to airport, great bathroom, I didn't use them but the bar and restaurant area looked great

Cons:

Maybe a shade noisy around the ground floor rooms but has no real issues

2026-07-24 • via Nuitee
M
Mark • couple • us
8
2026-07-24 • via Nuitee
S
Simone • extended_group • au
7
Disappointing experience.
Pros:

Room was great size and well appointed.

Cons:

Walls between the rooms were not sound proof.

Restaurant was crazy busy and we couldn't get a table.

I'd booked two rooms. One was a twin. This was acknowledged when we checked in. The 'twin' a pull out sofa and it had not been made up and bedding was not available in the room. Neither reception outer housekeeping were picking up thev phone. I had to get out of my PJ's and go down to reception. I had to follow up a number of times before the bedding was bought to the room. This card is all too be going to sleep later than planned for our early flight the next morning. Staff were not apologetic.

2026-07-24 • via Nuitee
S
Sara • solo_traveller • gb
9
Pros:

Amazing breakfast, lovely staff and very clean.

Cons:

Room was a bit of a squeeze for 3 people with bags but it was workable.

2026-07-24 • via Nuitee
D
Daphne • solo_traveller • gb
8
absolutely fine
Pros:

all ok

Cons:

I'd liked the reception to have given me better advice to get to the central bus station.
I had a taxi driver who left me with a lot of walking!

2026-07-24 • via Nuitee
N
Navin • family_with_children • in
5
Cons:

The sheets were dirty and stained

2026-07-24 • via Nuitee
I
Ian • extended_group • gb
10
2026-07-24 • via Nuitee
G
givon • solo_traveller • il
9
2026-07-23 • via Nuitee
N
Nadia • family_with_children • gb
9
Stayed for one night before our long flight to split the journey. Hotel was clean, staff was friendly. Comfortable bed.
Pros:

Location..near to Heathrow airport

Cons:

Getting expensive

2026-07-23 • via Nuitee
C
Casey • family_with_children • us
9
Pros:

Close and convenient. Clean and cozy

Cons:

The service at the restaurant (bar style) was so slow

2026-07-23 • via Nuitee
B
Baraquiel • solo_traveller • us
8
2026-07-23 • via Nuitee
F
F4855NMianl • Family
2
VERY POOR CUSTOMER SERVICE / MANAGER
Pros:

I would not recommend this hotel for families.

We booked a room for a family of four, but it was far too cramped. Our two teenage children—one male and one female—were expected to share a small sofa bed, which was completely inappropriate and very uncomfortable.

When we raised our concerns, the manager showed little empathy or understanding and was unwilling to help or offer a suitable solution. We were left feeling that our concerns were simply dismissed.

Overall, the room was not suitable for a family of four, and the lack of customer service made the experience even more disappointing. Based on our experience, I would strongly advise families to look elsewhere.

2026-07-22 • via Tripadvisor