Ruby Lotti Hotel Hamburg by IHG

Hotels
8.4 (8224 reviews)
Düsternstrasse 1-3 / Stadthausbrücke , Hamburg , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy environment
Small breakfast area

Categories

Cleanliness
7.81
Some reviews mention issues like noise and a small breakfast area, affecting overall cleanliness sentiment.
Service
9.28
Most reviews highlight friendly and helpful staff despite some issues with organization.
Location
9.82
Multiple reviews praise the hotel's excellent location, central to key attractions.
Room Quality
7.27
Rooms are reported to be small and not suitable for some guests' needs, affecting their quality perception.
Amenities
8.3
General acceptance of amenities, though specific improvements in areas like breakfast service are noted.
Value for Money
8.26
Reviewers feel the high location value does not completely justify the price, suggesting it might be overrated.
Food and Beverage
7.81
Mixed reviews on food quality and breakfast organization; some comments imply inconsistency.
Overall Experience
8.68
The average of overall sentiment considering the pros and cons; guests generally enjoy their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:44

Property Description

Prime Location in Hamburg
Located just 400 meters from St. Michael's Church, Ruby Lotti Hotel Hamburg is the perfect base to explore Hamburg's attractions. With Jungfernstieg, Inner Alster Lake, and Mönckebergstraße nearby, guests can immerse themselves in the city's vibrant culture.

Convenient Amenities
Enjoy a continental breakfast and unwind at the terrace or 24/7 bar. Stay connected with complimentary WiFi throughout the property.

Easy Access
Only a 14-minute walk to Mönckebergstraße and 9 km from Hamburg Airport, Ruby Lotti Hotel Hamburg ensures a seamless travel experience. Book now for a memorable stay in Hamburg!

Important information:

Please note that all rooms have a double bed. There are no (twin) rooms with 2 single beds.

Please note that payment is only possible by credit card. Cash payment is not possible.

If you book more than 9 rooms, different policies and surcharges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.4
Based on 8224 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.82
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
N
Nehring • solo_traveller • at
9
2026-05-31 • via Nuitee
M
Michael • solo_traveller • de
10
Pros:

Hatten das kleine Nestzimmer. War sehr schön u.zentral gelegen.

2026-05-30 • via Nuitee
P
Pezzei • solo_traveller • at
5
2026-05-30 • via Nuitee
C
Christina • solo_traveller • de
8
2026-05-30 • via Nuitee
K
Karsten • couple • de
7
2026-05-29 • via Nuitee
C
Christine • solo_traveller • de
8
2026-05-29 • via Nuitee
M
Miriam • solo_traveller • de
8
2026-05-29 • via Nuitee
C
cal • couple • gb
8
Pros:

Location clean

Cons:

Why do they play loud music from
5am. Woke me up. Curtains do not block out sunlight also woke me up

2026-05-29 • via Nuitee
J
Jens • solo_traveller • de
10
2026-05-29 • via Nuitee
N
NAil ALKÖSE • solo_traveller • tr
8
Pros:

Otel merkezi bir konumda ulaşım oldukça kolaydı.trenden indikten sonra yaklaşık 20 dk yürüme mesafesinde otele ulaştım.

Cons:

Odalar biraz küçük

2026-05-29 • via Nuitee
A
Alexandra • couple • at
10
2026-05-29 • via Nuitee
K
Karl-Heinz • couple • de
8
2026-05-28 • via Nuitee
E
Elke • solo_traveller • de
8
Pros:

Lage, fußläufig zum Zentrum u. Elphi.
Hotel modern, unkompliziert, Serviceräfte freundlich, ruhige Lage, Frühstück sehr gut

Cons:

Zimmer Nest, sehr winzig

2026-05-28 • via Nuitee
H
Henrik Staurby • solo_traveller • dk
9
2026-05-28 • via Nuitee
I
Ilse • couple • nl
8
Het was echt geweldig
Pros:

De goede service

Cons:

Niet van toepassing

2026-05-28 • via Nuitee
E
Evelin • couple • at
9
Okay
Pros:

Lage

Cons:

Nasse Handtücher, musste selber wechseln, Zimmer sehr klein, harte Matratze

2026-05-28 • via Nuitee
B
Barbara • extended_group • de
9
2026-05-28 • via Nuitee
A
ahmet fuat • couple • tr
4
2026-05-28 • via Nuitee
N
Nastasja • solo_traveller • de
5
Pros:

Das Restaurant und die Lage

Cons:

Die Betten waren unfassbar Weich und das Zimmer war eiskalt

2026-05-27 • via Nuitee
T
Tanja • extended_group • at
9
Modern und schön mit kleinen Problemchen
Pros:

Sehr moderne Zimmer, schöne Aussicht und bequemes Bett, Musikbox ist sehr praktisch gewesen

Perfekte Lage für Sightseeing und auch Party Nächte auf der Reeperbahn. Vieles ist fußläufig erreichbar. 😉

Cons:

Dusche ist nur über die Toilette zu betreten. Außerdem ist alles nur aus Glas, sprich man hat beim Toilettenbesuch und Duschen keinerlei Privatsphäre, daher nicht unbedingt für jeden geeignet.

Als wir abends/ nachts an der Hotelbar saßen, kam plötzlich eine Maus gelaufen. Dies war etwas erschreckend. Wir hoffen, dass dies ein Einzelfall war.🙈🙈

Der Selfcheck in war etwas kompliziert, da unsere Reservierungsnummer in der App nicht ersichtlich war und die Bardamen waren lange mit anderen Dingen beschäftigt, bis uns jemand half.

Bei der Getränkekarte waren viele Getränke schon aus und konnten nicht bestellt werden.

2026-05-27 • via Nuitee