Ruby Lotti Hotel Hamburg by IHG

Hotels
8.4 (8539 reviews)
Düsternstrasse 1-3 / Stadthausbrücke , Hamburg , de
+4940696322890

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy environment
Small breakfast area

Categories

Cleanliness
7.81
Some reviews mention issues like noise and a small breakfast area, affecting overall cleanliness sentiment.
Service
9.28
Most reviews highlight friendly and helpful staff despite some issues with organization.
Location
9.82
Multiple reviews praise the hotel's excellent location, central to key attractions.
Room Quality
7.27
Rooms are reported to be small and not suitable for some guests' needs, affecting their quality perception.
Amenities
8.3
General acceptance of amenities, though specific improvements in areas like breakfast service are noted.
Value for Money
8.26
Reviewers feel the high location value does not completely justify the price, suggesting it might be overrated.
Food and Beverage
7.81
Mixed reviews on food quality and breakfast organization; some comments imply inconsistency.
Overall Experience
8.68
The average of overall sentiment considering the pros and cons; guests generally enjoy their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:44

Property Description

Prime Location in Hamburg
Located just 400 meters from St. Michael's Church, Ruby Lotti Hotel Hamburg is the perfect base to explore Hamburg's attractions. With Jungfernstieg, Inner Alster Lake, and Mönckebergstraße nearby, guests can immerse themselves in the city's vibrant culture.

Convenient Amenities
Enjoy a continental breakfast and unwind at the terrace or 24/7 bar. Stay connected with complimentary WiFi throughout the property.

Easy Access
Only a 14-minute walk to Mönckebergstraße and 9 km from Hamburg Airport, Ruby Lotti Hotel Hamburg ensures a seamless travel experience. Book now for a memorable stay in Hamburg!

Important information:

Please note that all rooms have a double bed. There are no (twin) rooms with 2 single beds.

Please note that payment is only possible by credit card. Cash payment is not possible.

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.4
Based on 8539 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.82
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
M
Mette • family_with_children • dk
10
Pros:

Stort lyst værelse. Dejligt barområde og terrasse

Cons:

Intet

2026-07-04 • via Nuitee
J
Jiří • solo_traveller • cz
10
Great!
2026-07-04 • via Nuitee
R
Regina • couple • de
9
2026-07-04 • via Nuitee
G
Gabriele • solo_traveller • it
9
2026-07-03 • via Nuitee
L
Lena • couple • de
10
2026-07-03 • via Nuitee
H
Haas • solo_traveller • de
9
2026-07-03 • via Nuitee
N
Nina • solo_traveller • de
8
2026-07-03 • via Nuitee
A
AURORE • solo_traveller • fr
10
Chambre panoramique magique
Pros:

Cette fois j'ai eu une chambre waouh et cela en valait la peine

2026-07-03 • via Nuitee
U
Ulf • extended_group • de
8
Klasse Hotel, zentrale Lage
Pros:

Zimmer sehr hell und schön, sauber, roch gut, alles topp.

Cons:

Einchecken nicht so toll. Bei dem Preis kann man anderes erwarten

2026-07-03 • via Nuitee
O
Olga • family_with_children • de
10
2026-07-03 • via Nuitee
M
Martin • couple • se
10
Medelgod om man inte gillar strul.
Pros:

Läget, rummet, P hus och alla döda ting var bra.

Cons:

Bemötande vi själv incheckning katastrof.

2026-07-03 • via Nuitee
U
Ursula • solo_traveller • de
8
Tochter für Städtetrip
Pros:

Toller Industriestyl, insgesamt schöne nette Dekodetails.
Sehr nette Mitarbeiter.
Vielseitiges Frühstück, das keine Wünsche übrig lässt, einschl. des sehr guten Baristakaffees.
Schön auch die Idee, Kleinigkeiten, wie Erdbeertörtchen und Obst, tagsüber kostenlos bereit zu stellen.
Die Lage des Hotels ist top, vieles Sehenswerte ist fußläufig zu erreichen

Cons:

Über den Intervall des Zinmerservices müsste informiert werden. Es gab keinen Hinweis, dass er während unseres Aufenthalts nicht stattfindet.
Für die Dusche wären Showercaps schön.

2026-07-02 • via Nuitee
H
Helmut • couple • at
8
Tolles Hotel
Pros:

Frühstück

Cons:

Waschbecken im Wohnbereich

2026-07-02 • via Nuitee
B
Büşra • solo_traveller • tr
7
2026-07-02 • via Nuitee
S
Simone • couple • de
8
Pros:

Lage, Frühstück

Cons:

Bad

2026-07-02 • via Nuitee
A
AJM-Ton • solo_traveller • nl
9
Pros:

Netheid. Goed ontbijt. Ligging

Cons:

Open badkamer met wc

2026-07-02 • via Nuitee
E
Elke • solo_traveller • de
8
Pros:

Zimmergröße
Betten
Dusche
Ausstattung
Lage des Hotels
Sehr freundliches und hilfsbereites Personal
Terrasse

Cons:

Kleiderschrank nicht für lange Kleidung geeignet
Aufhängungsmöglichkeit für Jacken etc.
Keine Wechselhandtücher - keine Trocknungsmöglichkeit für Handtücher

2026-07-01 • via Nuitee
T
Tatjana • solo_traveller • de
9
2026-07-01 • via Nuitee
D
Denise • couple • de
9
2026-07-01 • via Nuitee
M
Martin • solo_traveller • de
5
Schlechtes Zimmer und Personal nicht in der Lage eine Rechnung auszustellen und nach 4 Nachfrage dann noch falsch
Pros:

Die Lage war sehr passend für unsere geplanten Aktivitäten.

Cons:

Wir waren in einem Zimmer für Behinderte und passte nicht zur gebuchten Kategorie.

2026-07-01 • via Nuitee