Zenith Hotel Putrajaya

Hotels
8.4 (3738 reviews)
Jalan P2a Presint 2 , Putrajaya , MY
+60 3-8893 9993

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Nice food options
Cons:
Cleanliness issues
Slow service in some areas

Categories

Cleanliness
7.56
Some reviews mentioned dirty carpets and general cleanliness issues.
Service
8.73
Mixed feedback; some staff were helpful, but others were slow and unresponsive.
Location
9.07
The hotel is praised for its strategic location and lakeside views.
Room Quality
8.52
Rooms are generally spacious and comfortable, with good views.
Amenities
8.25
Amenities were mentioned positively, though slow drainage in showers was noted.
Value for Money
8.01
Some reviews indicated the hotel was seen as somewhat expensive.
Food and Beverage
8.46
Food received good remarks, particularly the breakfast spread.
Overall Experience
8.63
General sentiment indicates a good experience overall with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:56

Property Description

Luxurious 5-Star Accommodation
Zenith Hotel Putrajaya offers elegant rooms equipped with modern amenities, ensuring a comfortable stay. Guests can relax in air-conditioned rooms with a flat-screen TV and a private bathroom, providing the perfect retreat after a day of exploring.

Top-Notch Facilities
Unwind by taking a dip in the outdoor swimming pool, hitting the fitness center for a workout session, or pampering yourself in the sauna. With complimentary WiFi access and free private parking, convenience is at your fingertips at Zenith Hotel Putrajaya.

Convenient Location
Situated just 10 km from District 21 IOI City, this hotel provides easy access to nearby attractions such as IOI City Mall and Axiata Arena. Explore the vibrant city of Putrajaya and make the most of your stay at Zenith Hotel Putrajaya.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. From 1st June 2022 onwards our operation hours for room service will be available daily from 5:00am to 1:00am.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 3738 reviews
Cleanliness: 7.56
Service: 8.73
Location: 9.07
Room Quality: 8.52
Amenities: 8.25
Value for Money: 8.01
Food and Beverage: 8.46
Overall Experience: 8.63
S
Sally • solo_traveller • gb
8
Great team in a good location
Pros:

Lovely staff, great location, smashing view, drinking water tap in room. Good options for breakfast but hot food was lukewarm.

Cons:

Tired, stains, bathroom needs updating, no bathrobes, no hand towels, tissues ran out quickly. Expected better from a five star.

2026-09-19 • via Nuitee
M
Mohd Syazwi • couple • my
9
2026-09-18 • via Nuitee
W
WAN FAHAZIL • solo_traveller • my
9
Pros:

Food

2026-09-18 • via Nuitee
S
seonghoon5 • couple • my
8
Enjoyable
Pros:

View from the room

Cons:

refrigerator not cold enough

2026-09-18 • via Nuitee
M
Mohammad • couple • my
8
2026-09-17 • via Nuitee
S
Serihana • solo_traveller • ae
7
Pros:

Staff are helpful and nice.
Breakfast buffet was wide spread, wide variety of local and international dishes.

Cons:

Carpet is extremely dirty and stained. Changed rooms and its the same. Even the carpet in the reception is dirty. Dusty as vacuuming is not thorough. Cleaniless not well maintained.2

2026-09-16 • via Nuitee
S
Sabah • family_with_children • nl
5
Pros:

Vriendelijke personeel

Cons:

Het was heel vies en stoffig. Badkamer zit vol met zwarte randen. Gelukkig bleven we twee nachten en waren we veel buiten.

2026-09-15 • via Nuitee
S
Sheela Bai • solo_traveller • my
9
2026-09-15 • via Nuitee
B
Ben • couple • my
10
Pros:

Bath tub and the view

2026-09-14 • via Nuitee
M
Mei Chuen • solo_traveller • my
10
Good Hotel But Maintenance Needs Special Attention
Pros:

RECEPTION / ROOM
- Good initiative by staff (Arisa and Malisa) who had offered upgrade due to unforeseen delay securing a room by 3PM.
- Comfortable room, bed, pillows
- Cold A/C
- Drinking water tap
- Decent blackout curtains

RESTAURANT
- Good variety bfast fare
- Less processed meats
- Fresh vege station
- Expanded - additional stalls

Cons:

ROOM
- No bin liners - hygiene issue
- Face and hand towels not provided, had to request
- Sheer curtain not hooked properly, broken track runners, missing curtain draw rods
- Dusty and dirty cupboard floor - hair, debris and dust
- Dusty drawers - writing desk, night stand, chest below TV
- Top chest drawer is stuck
- Pls clean inside the fridge
- Pls clean floor around the fridge

BATHROOM
- Given 2 shampoo bottles, no shower gel - had to request
- Low pressure shower due to faulty filter and temperature bar - WHY NO MAINTENANCE TO ENSURE PROPER FUNCTION? Technicians had to be called in
- Poor drainage caused flooding - drainage filter NOT INSPECTED AND DEBRIS NOT CLEANED!
- Same issue with bathtub drainage
- Random drain smells permeate the room at odd hours

COMMUNICATION
- Poor communication between Reception and Housekeeping - different items requested, different items sent

RESTAURANT
- Over-eager wait staff clearing plates without asking if diner has finished, esp single diners. Return to the table and your unfinished meal is GONE!! INFURIATING! 😡😡😡😡

GYM
- High-pull machine - left weight cable is stuck.

2026-09-14 • via Nuitee
E
Ell • solo_traveller • my
8
2026-09-13 • via Nuitee
M
Mei Chuen • solo_traveller • my
10
2026-09-13 • via Nuitee
M
Muhammad Hilmi • couple • my
7
Pros:

Location is strategic in the center of putrajaya. Nice view

Cons:

Room 213, air toilet bertakung. Tersumbat. Karpet kotor ade kesan stain. Tiada plastic sampah. Tiada alas kaki.

2026-09-13 • via Nuitee
Z
Zaidah • solo_traveller • my
10
2026-09-13 • via Nuitee
N
Norfaizah • couple • my
9
Very happy and relaxing. Healing moment achieved😊
Pros:

The room is spacious and clean. All around smells good

Cons:

The entrance to the parking is too narrow.

2026-09-13 • via Nuitee
M
Mohd Amir Bin • solo_traveller • my
9
2026-09-13 • via Nuitee
W
Wan Hafizi • solo_traveller • my
9
2026-09-12 • via Nuitee
I
Intan Syakira • couple • my
7
Besttt
Pros:

All food good. Teh tarik sedap 🥰

Cons:

My TV room signal so bad. Macam zaman zaman dulu punya tv duna arial. I malas nak tukar bilik sbb duduk one night je, but overall semua okay bilik cantik dan bersih. Will repeat again

2026-09-11 • via Nuitee
Y
Yusnorwati • solo_traveller • my
10
Pros:

The view

2026-09-11 • via Nuitee
L
Lexxa • solo_traveller • my
10
Pros:

Everything excellent especially all the staff

2026-09-11 • via Nuitee