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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Breakfast in the room
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Packed lunches
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Billiards
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Darts
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Street parking
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Special diet menus - on request
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Kid meals
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Mobile app for room service
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Central Location on Market Square
Located in the heart of Duns on Market Square, The White Swan Hotel offers comfortable en suite rooms, a cozy restaurant, and a vibrant bar for guests to unwind after a day of exploring.
Cozy Rooms with Modern Amenities
Each room at The White Swan features en suite facilities, a TV, hairdryer, and tea/coffee making options. Guests can relax in comfort and style during their stay at our hotel.
Delicious Dining Options
Start your day with a hearty cooked breakfast in our spacious dining room and enjoy lunch and dinner at the bar. Indulge in a variety of culinary delights without leaving the hotel premises.
Experience the charm of The White Swan Hotel and book your stay now for a memorable getaway in Duns.
If you expect to arrive outside reception opening hours, please inform The White Swan Hotel in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Breakfast was fine range of cooked and cereals
I just love the vibes here. Local family that owns it, I believe. The manager (the owner's son) is super sound, and so are ALL the staff. I stay here every time I cater at the castle, and I just appreciate the welcome we get, and they always recognise our wee faces. In fact, a bar lady even recognised me on the phone the other day. You won't get that at a Hilton. No Hilton bashing, of course.
Nothing
Staff were mostly very Friendly and the food we had was really very good.
The Hotel is not just 'tired', as has been mentioned in other reviews, it's more than severely exhausted. The room we had wasn't worth anywhere near the money we paid. Hospitality is not confined to just having 'nice' people running an establishment, it's also important that essentials such as Toilet-brushes, showers with close-to decent water-pressure, non-filthy windows and a working TV bigger than an Ipad, are provided. Breakfast ruined by one of the cleaners declaring loudly that 'if I drink any more tea, I'm gonna piss masel'. Nice wee town but stay elsewhere in Duns if you value modern standards. Like stepping back into the 70's.
Frühstück Zimmer sauber. Nettes Personal
Everything was great and will be back soon
Friendly staff made to feel welcome
Bit dated needed better lighting in rooms no space to put anything
Located in the centre of Duns, the hotel is convenient and has everything you need, including a good menu and bar. The breakfast is very good value for money. The rooms are simple, but have everything you need.
The hotel could do with some sprucing up. The communal carpets are very worn for example.
Staff were very friendly and welcoming.
Meals were good quality.
In conclusion, good value for money.
The staff here are superb, nothing was too much trouble a real credit. The hotel was lovely a real gem.
Staff.
Bathroom had seen better days but for the price, good value.
As other people have said the Ladies working are top rate! Unfortunately I didn’t get her name but one girl in particular helped me as Im disabled and was really caring and considerate!
The room was a fab size, with 3 beds which is very much needed as the heat was horrendous. The beds were comfy and linen was clean. The breakfast was amazing!!! Sausages are top notch! It’s not often you get a family room and two breakfasts for under £100! Well worth the money.
The property is a bit tired looking and I was wakened by someone doing work outside our window at 7.45am. The room could do with a few tradesmen in to spruce the place up but for the money I can complain that much.
Great staff, fabulous food
The shower
The staff were so kind and wonderful
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