Protur Naisa Palma Hotel

Hotels
•
Protur Hotels
9.1 (5750 reviews)
Carrer de Simó Ballester , Palma de Mallorca , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful hotel
Excellent breakfast
Friendly staff
Great location
Good amenities
Cons:
Room service not available
Some minor cleanliness issues in gym

Categories

Cleanliness
9.19
Very clean and well-maintained hotel with super cleanliness noted in reviews.
Service
9.66
Staff is incredibly friendly and helpful, enhancing the overall experience.
Location
9.2
Perfect location in the city center, easy access to local attractions.
Room Quality
9.15
Rooms are beautifully designed and comfortable.
Amenities
8.68
Good amenities including a spa and rooftop bar, though some areas could improve.
Value for Money
8.14
Room service and some pricing concerns mentioned, affecting value perception.
Food and Beverage
9.19
Excellent breakfast offerings and variety mentioned positively.
Overall Experience
9.56
Guests expressed great satisfaction with their overall stay and experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:17

Property Description

Luxurious Accommodation
Protur Naisa Palma Hotel, nestled in Palma de Mallorca, offers 4-star accommodation with a terrace, private parking, and exquisite dining options. The air-conditioned rooms are elegantly furnished, equipped with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in ultimate relaxation at the spa and wellness centre featuring an indoor pool, fitness centre, and sauna. Unwind in the shared lounge or opt for a soothing massage after a day of exploring the city.

Convenient Services
With a concierge service, tour desk, and multilingual staff, your every need is catered to effortlessly. Explore the area with bike or car hire services available on-site, and make the most of your stay with the paid airport shuttle service for a seamless travel experience.

Book your stay at Protur Naisa Palma Hotel for a memorable and rejuvenating getaway.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

9.1
Based on 5750 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.56
J
Jostein • extended_group • no
9
2026-06-13 • via Nuitee
U
Ulrika • extended_group • se
8
2026-06-13 • via Nuitee
K
Katherine • couple • au
9
Amazing facilities, rooms and location. Would go back.
Pros:

Amazing breakfast, rooms and pools.

Cons:

Extras that added up over time, extra coffee at the buffet was 2€+, I am lactose intolerant so cannot use the machines. Parking was quite expensive 14€ per day

2026-06-13 • via Nuitee
E
Erik • solo_traveller • de
9
2026-06-12 • via Nuitee
K
Katrin • couple • ch
8
2026-06-12 • via Nuitee
F
Francine • solo_traveller • us
9
Pros:

Staff was super helpful.

Cons:

Location wasn't near restaurants.

2026-06-12 • via Nuitee
C
Camilla • couple • no
8
2026-06-12 • via Nuitee
L
laura • solo_traveller • ie
9
2026-06-12 • via Nuitee
L
Leif • couple • us
7
Good hotel overall that’s away from the heavy tourist zones!
Pros:

Modernized property

Cons:

Poorly executed renovations! Excellent fixtures but poor workmanship!

2026-06-11 • via Nuitee
F
Fredrik • solo_traveller • se
8
2026-06-11 • via Nuitee
D
Debra • solo_traveller • gb
9
2026-06-11 • via Nuitee
M
Mette • extended_group • dk
10
2026-06-11 • via Nuitee
A
Andrea • solo_traveller • de
10
Pros:

Das Hotel ist modern und gemütlich eingerichtet, sehr schöne Poolanlage innen und auf der Dachterrasse, umfangreiches Frühstück und top Lage, um in das Stadtzentrum zu laufen
Alles bestens

2026-06-11 • via Nuitee
S
Sbayssiere • solo_traveller • fr
8
Pros:

Équipement. Piscine et spa. Personnel sympathique. Emplacement excellent.

Cons:

Impossible d'obtenir une place de parking en arrivant. Vue de la chambre très décevante (voir photos)

2026-06-10 • via Nuitee
G
gina • couple • us
10
Fantastic hotel, great location great rooftop
Pros:

Very convenient to the city excellent staff very clean

Cons:

Nothing

2026-06-10 • via Nuitee
A
Antonia • solo_traveller • de
10
2026-06-10 • via Nuitee
M
Marko • couple • hr
10
2026-06-10 • via Nuitee
A
Anke • extended_group • de
10
2026-06-09 • via Nuitee
M
Marit • extended_group • no
8
2026-06-09 • via Nuitee
M
Margaret • couple • gb
8
2026-06-08 • via Nuitee