Protur Naisa Palma Hotel

Hotels
•
Protur Hotels
9.1 (6065 reviews)
Carrer de Simó Ballester , Palma de Mallorca , ES
+34 971 21 17 46

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful hotel
Excellent breakfast
Friendly staff
Great location
Good amenities
Cons:
Room service not available
Some minor cleanliness issues in gym

Categories

Cleanliness
9.19
Very clean and well-maintained hotel with super cleanliness noted in reviews.
Service
9.66
Staff is incredibly friendly and helpful, enhancing the overall experience.
Location
9.2
Perfect location in the city center, easy access to local attractions.
Room Quality
9.15
Rooms are beautifully designed and comfortable.
Amenities
8.68
Good amenities including a spa and rooftop bar, though some areas could improve.
Value for Money
8.14
Room service and some pricing concerns mentioned, affecting value perception.
Food and Beverage
9.19
Excellent breakfast offerings and variety mentioned positively.
Overall Experience
9.56
Guests expressed great satisfaction with their overall stay and experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:17

Property Description

Luxurious Accommodation
Protur Naisa Palma Hotel, nestled in Palma de Mallorca, offers 4-star accommodation with a terrace, private parking, and exquisite dining options. The air-conditioned rooms are elegantly furnished, equipped with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in ultimate relaxation at the spa and wellness centre featuring an indoor pool, fitness centre, and sauna. Unwind in the shared lounge or opt for a soothing massage after a day of exploring the city.

Convenient Services
With a concierge service, tour desk, and multilingual staff, your every need is catered to effortlessly. Explore the area with bike or car hire services available on-site, and make the most of your stay with the paid airport shuttle service for a seamless travel experience.

Book your stay at Protur Naisa Palma Hotel for a memorable and rejuvenating getaway.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

9.1
Based on 6065 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.56
M
Marta • couple • es
10
2026-09-12 • via Nuitee
G
Graham • couple • br
10
Pros:

Very comfortable, great breakfast, good location.

Cons:

Our only complaint was low water pressure in the shower sometimes.

2026-09-11 • via Nuitee
V
Valeria • extended_group • md
10
Locația perfectă , Hotelul chiar îl recomand cu încredere.
Pros:

Locația perfectă .
Hotelul este bun, recomand

Cons:

Cu părere de rău, în ultimele zile am observat câteva situații legate de bucătărie. În special, am observat că uneori vesela era scoasă din mașina de spălat fără să fie verificată dacă a fost spălată corespunzător( urme de cafea în ceașcă , sau ruj ) .

2026-09-11 • via Nuitee
K
Katrin • couple • de
10
Wir hatten eine gute Zeit in der schönen Unterkunft
Pros:

Alle sind sehr freundlich und hilfsbereit

2026-09-11 • via Nuitee
N
NSimona • solo_traveller • ro
10
Recommended
Pros:

The hotel was very clean and the staff were welcoming and helpful throughout our stay. It is located in a great spot, about a 20-minute walk from the historic old city center. Additionally, it is very close to the vibrant Santa Catalina neighborhood, meaning we were just steps away from a good variety of different restaurants and coffee shops. Highly recommended!

Cons:

Its proximity to the police headquarters made the area feel very safe. It did get a bit noisy at night because of this, though we appreciated that they did not turn on their sirens.

2026-09-11 • via Nuitee
R
Raquel • couple • es
9
Agradable y muy bien situado.
Pros:

Limpieza, amabilidad y muy bien situado.
Muy cómodo y tiene parking.

2026-09-11 • via Nuitee
K
Karen • couple • gb
9
Loved the hotel, exceptionally clean, modern, very friendly staff with great facilities and just a short 10 minute walk
Pros:

Excellent hotel with fantastic facilities just a short 10 minute walk into the centre of Palma

Cons:

Nothing !

2026-09-11 • via Nuitee
R
Raquel • couple • es
9
2026-09-11 • via Nuitee
L
LisanneSur • solo_traveller • de
8
2026-09-11 • via Nuitee
J
Jan • couple • de
10
Perfekte Lage, super Frühstück
Pros:

Sehr angenehmes Hotel in Palma, gut erreichbar und trotz zentraler Lage ruhige Zimmer. Schönes Frühstücksbuffet mit lokalen Produkten.

Cons:

Fahrräder können zusätzlich gemietet werden, als Service wäre es toll, diese für einen kurzen Ausflug in den Preis der Übernachtung zu inkludieren.

2026-09-11 • via Nuitee
G
Gaby Klein • solo_traveller • de
10
Pros:

War alles super,unfassbar nett das Hotelpersonsl,toll ausgestattet,Lage top.
Das Frühstück bietet alles was das Herz/ den Magen begehren kann:-)

2026-09-11 • via Nuitee
T
Timo • couple • fi
10
Täytti odotukset
Pros:

Aamiainen oli erinomainen, siisteys ja rauhallinen.

Cons:

Ei ollut mitään, mistä en pitänyt, kaikki oli hyvin.

2026-09-10 • via Nuitee
T
Tahlia • couple • au
9
2026-09-10 • via Nuitee
J
Jakub • couple • pl
10
2026-09-10 • via Nuitee
M
Monica • couple • se
10
2026-09-10 • via Nuitee
A
Abruzzi • solo_traveller • se
9
Pros:

Allt var toppen. Endast sängen som var nerllegad och detta framförde vi till personalen.
Detta var info som de kände till.
Läget är outstanding.

Cons:

Sängen se ovan.

2026-09-09 • via Nuitee
B
Bricknell • couple • au
10
2026-09-09 • via Nuitee
D
Debra • extended_group • gb
8
2026-09-09 • via Nuitee
R
Rasa • couple • lt
10
2026-09-09 • via Nuitee
M
Moreno • extended_group • ch
9
War ein cooler Aufenthalt mit Freunden
Pros:

Gesamtpackage, Frühstück, Wellness und Fitness sowie Rooftop-Bar und Pool

Cons:

Fahrräder (hatte Pech mit der Kette, sie ist unterwegs gerissen, die anderen 3 Fahrräder hielten stand)

2026-09-08 • via Nuitee