Protur Naisa Palma Hotel

Hotels
•
Protur Hotels
9.1 (5688 reviews)
Carrer de Simó Ballester , Palma de Mallorca , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful hotel
Excellent breakfast
Friendly staff
Great location
Good amenities
Cons:
Room service not available
Some minor cleanliness issues in gym

Categories

Cleanliness
9.19
Very clean and well-maintained hotel with super cleanliness noted in reviews.
Service
9.66
Staff is incredibly friendly and helpful, enhancing the overall experience.
Location
9.2
Perfect location in the city center, easy access to local attractions.
Room Quality
9.15
Rooms are beautifully designed and comfortable.
Amenities
8.68
Good amenities including a spa and rooftop bar, though some areas could improve.
Value for Money
8.14
Room service and some pricing concerns mentioned, affecting value perception.
Food and Beverage
9.19
Excellent breakfast offerings and variety mentioned positively.
Overall Experience
9.56
Guests expressed great satisfaction with their overall stay and experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:17

Property Description

Luxurious Accommodation
Protur Naisa Palma Hotel, nestled in Palma de Mallorca, offers 4-star accommodation with a terrace, private parking, and exquisite dining options. The air-conditioned rooms are elegantly furnished, equipped with modern amenities, ensuring a comfortable stay.

Relaxation and Wellness
Indulge in ultimate relaxation at the spa and wellness centre featuring an indoor pool, fitness centre, and sauna. Unwind in the shared lounge or opt for a soothing massage after a day of exploring the city.

Convenient Services
With a concierge service, tour desk, and multilingual staff, your every need is catered to effortlessly. Explore the area with bike or car hire services available on-site, and make the most of your stay with the paid airport shuttle service for a seamless travel experience.

Book your stay at Protur Naisa Palma Hotel for a memorable and rejuvenating getaway.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

9.1
Based on 5688 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.56
D
Denitsa • solo_traveller • de
10
2026-05-23 • via Nuitee
S
Sandra • couple • ie
10
Great location and fantastic hotel
Pros:

Great location walking distance to cathedral and main restaurant area. Fabulous roof top pool, great relax and sunbathe. Breakfast was delicious and covered all tastes.

Cons:

Nothing to dislike

2026-05-23 • via Nuitee
B
Brian • couple • gb
10
Reliably wonderful experience. Protur is a super location to explore Palma.
Pros:

Always very hospitable and staff excellent. Food range at breakfast outstanding

Cons:

Nothing to dislike here

2026-05-23 • via Nuitee
J
Jennifer • extended_group • ca
9
Pros:

Excellent breakfast, wonderful rooftop pool and bar, great location

2026-05-23 • via Nuitee
R
Rudolf • couple • ch
10
2026-05-23 • via Nuitee
P
Peter • couple • de
8
2026-05-21 • via Nuitee
T
Tanja • family_with_children • de
9
Prima, gerne wieder!
Pros:

Die Unterkunft war sehr schön eingerichtet. Der Poolbereich auf dem Dach war sehr angenehm. Und das Frühstück hervorragend!

2026-05-21 • via Nuitee
P
Petra • couple • de
10
2026-05-21 • via Nuitee
C
Clare • couple • gb
10
Relaxing and enjoyable
Pros:

Beautiful hotel

Cons:

Parking could be included

2026-05-21 • via Nuitee
S
Sonja • extended_group • at
9
Stylisches Hotel mit Nähe zu Altstadt und Ausgehviertel
Pros:

Das Zimmer war eher kleiner, aber hatte ausreichend Platz. Die Betten und Pölster waren super-bequem. WC ist separat. Bügelbrett und Bügeleisen vorhanden.
Frühstück erfüllt eigentlich alle Wünsche. Guter Kaffee! Lage sehr gut gelegen, Nähe Altstadt und Ausgehviertel Santa Catalina.
Megaschöne Dachterrasse mit warmen Pool, Aussicht und Daybeds.

Cons:

Leider war die Türe zum Badezimmer oben und unten nicht komplett geschlossen, sodass für den Zimmermitbewohner eine gewisse Lautstärke gegeben war. Taschentücher im Badezimmer wären gut gewesen.

2026-05-21 • via Nuitee
D
Damian • couple • gb
10
Excellent
Pros:

Great location and great rooftop pool

Cons:

No balcony

2026-05-20 • via Nuitee
C
Christophe • extended_group • ch
7
2026-05-20 • via Nuitee
C
Caroline • couple • gb
7
Pros:

Clean and staff helpful

Cons:

Beds too hard , difficult to sleep

2026-05-20 • via Nuitee
P
Pia • couple • fi
10
Fint och fräsht hotell med bra frukost och en mysig roof top bar
2026-05-19 • via Nuitee
C
Cathrina • couple • se
8
2026-05-19 • via Nuitee
S
Seylan • extended_group • fr
10
2026-05-19 • via Nuitee
P
Patryk • couple • pl
10
2026-05-19 • via Nuitee
P
Patrick • solo_traveller • fr
9
Pros:

Emplacement et accueil du personnel

Cons:

Rien de notable

2026-05-19 • via Nuitee
M
Mario • solo_traveller • ar
10
Pros:

El disen̈o del hotel,la funcionalidad de las habitaciones y la amabilidad del personal.

2026-05-18 • via Nuitee
E
Ellen • couple • de
10
2026-05-17 • via Nuitee