Decameron Las Heliconias - All Inclusive

Hotels
•
Decameron Hotels & Resorts
8.4 (94 reviews)
Km2 Vía Panaca Vereda Kerman , Quimbaya , co

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Swimming pool
Restaurant
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Great location
Cons:
Noise from events
Food service issues
Maintenance required in certain areas

Categories

Cleanliness
8.15
Some areas need maintenance as noted in reviews regarding room upkeep.
Service
9.15
Staff received praise for their friendliness and helpfulness across multiple reviews.
Location
8.65
The location is a positive aspect, highlighted in several testimonials.
Room Quality
8.65
Rooms were described as spacious and comfortable with good amenities.
Amenities
8.65
Facilities such as the spa received positive reviews, although some maintenance is needed.
Value for Money
7.65
Some reviews expressed disappointment in relation to pricing, especially regarding food availability.
Food and Beverage
7.65
Food quality varied, with some mentions of items running out or needing improvements.
Overall Experience
8.65
The experience was largely positive, with a few complaints that didn't overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:52

Property Description

Luxurious Accommodations
The Hotel Decameron Las Heliconias offers guests a comfortable stay with rooms equipped with cable TV, a safe, and plush linens. The private bathrooms are stocked with toiletries and towels for convenience.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurants. From the international-style buffet at La Hacienda Restaurant to the à la carte services at El Rincón de los Recuerdos and La Herrería, there's something to satisfy every palate. With three bars and a snack station on-site, guests can enjoy a variety of delicious options.

Abundance of Amenities
Experience ultimate relaxation with access to tennis courts, a fitness center, nightclub, and a children's playground. Currency exchange services, a golf course, and volleyball courts are also available. Don't miss the chance to attend Sunday mass during your stay.

Book your stay at Hotel Decameron Las Heliconias for a memorable and enriching experience.

Important information:

Please verify that the child’s age at the time of stay matches the age listed on the reservation. If the child is not included in the reservation, you will be required to pay the difference directly at the hotel or request a modification through Booking.com, including the applicable additional charge.

Please note the entrance to the Parque Panaca is not included in the accommodations fee. The entrance ticket can be purchased in Decameron Explorer for USD 18 per person.

Please note the property requests all adults and children to present a passport or valid identification at the time of check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 94 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.65
J
Juan David • family_with_children • co
10
Pros:

Comida, arquitectura, comodidad, tranquilidad

Cons:

Nada, todo estuvo maravilloso.

El único comentario que tendría es que en el buffet dieran un café de origen recién molido para diferenciar este Decameron del eje cafetero de los demás

2026-06-20 • via Nuitee
L
Liset • family_with_children • co
8
todo muy lindo , comodo y tranquilo
Pros:

todo estuvo muy bien , el lugar es muy lindo, comodo y tranquilo

Cons:

las habitaciones estabana cerca a la discoteca, por lo que escuche mucho ruido hasta la 1 am que apagaron

2026-06-17 • via Nuitee
C
Cesar Hernan • family_with_children • co
10
Agradable
Pros:

Las habitaciones son amplias, bien ventiladas, con buena iluminación. La comida deliciosa y variada. Todo el personal es muy amable.

Cons:

La piscina muy fría, pero no es culpa del hotel, es el clima de la época.

2026-06-16 • via Nuitee
D
Danna Marcela • couple • co
10
2026-06-15 • via Nuitee
J
Juan Jacobo • family_with_children • co
9
2026-06-12 • via Nuitee
L
LINA • family_with_children • co
10
2026-06-11 • via Nuitee
J
Jose • family_with_children • co
10
2026-06-08 • via Nuitee
L
Luz • extended_group • co
8
Está bien
Pros:

Las personas que atienden son súper amables y tratan de solucionarte todo

Cons:

Las habitaciones del primer piso tienen un grave problema x que todo el ruido del segundo piso se siente solo la tabla del piso los separa.

2026-06-08 • via Nuitee
G
Gutierrez • family_with_children • co
10
Excelente lugar para descansar con la familia
Pros:

Es un sitio hermoso, excelente atención deliciosa comida.

Cons:

Todo me gustó

2026-06-07 • via Nuitee
J
Julian Alberto • solo_traveller • co
10
Pros:

La comida

2026-06-07 • via Nuitee
P
Patiño Saavedra • solo_traveller • co
10
Pros:

La excelente atención de todos sus colaboradores y los espacios del hotel

2026-06-01 • via Nuitee
C
Carlos Alberto • extended_group • mx
8
Pros:

Buenas cuenta con todo

Cons:

luce vieja y requeriría remodelar

2026-05-30 • via Nuitee
C
Cindy • solo_traveller • co
10
2026-05-23 • via Nuitee
C
Claudia Paola • couple • co
7
Pros:

Las personas siempre fueron muy atentas y serviciales.

Cons:

Los servicios entregados no fueron los ofrecidos. Los menús fueron limitados y de poca variedad. No hubo snacks dos de los días de la estadía.

2026-05-20 • via Nuitee
H
Hernando • couple • co
10
Buena experiencia
Pros:

El aseo y la buena disposición de las instalaciones

Cons:

Todo bien

2026-05-18 • via Nuitee
A
Angela María • solo_traveller • co
10
Pros:

La organización en todos los servicios del hotel, la calidad humana de su personal.

2026-05-17 • via Nuitee
A
Angela María • solo_traveller • co
10
Pros:

La organización en todos sus servicios, la calidad humana del personal del hotel.

2026-05-17 • via Nuitee
A
Ariel • extended_group • co
10
Relajado
Pros:

Todo

Cons:

Todo me gustó

2026-05-13 • via Nuitee
S
Sofía • family_with_children • co
10
Gracias por el servicio prestado.
Pros:

Excelente calidad en todo sentido

Cons:

Sin recomendación

2026-05-11 • via Nuitee
M
Manuela • extended_group • co
10
De maravilla
Pros:

Todo, la atención excelente, la comida maravillosa, la ubicación y la limpieza todo super bien

2026-05-10 • via Nuitee