Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff
Excellent location close to malls/central points
Large, comfortable rooms and suites
Very good breakfast
Pleasant pool, sauna and spa facilities
Clean and modern property
Quick valet/efficient service
Minibar/spa included in rate noted positively
Cons:
Gym lacks equipment (mentioned multiple times)
Alcohol-free policy may not suit all guests
Approximately 15-minute walk to the old town for some
Some guests would like to be shown to the room on arrival
Desire for more diverse/spicier food options (e.g., Indian/chilli)

Categories

Cleanliness
9.1
Repeated mentions of 'clean' and 'impeccable cleanliness' and 'new and clean' indicate very high cleanliness standards.
Service
9.4
Multiple reviews praise friendly, professional and helpful staff (mentions of upgrades, quick valet, staff going 'over and above').
Location
9.3
Several guests describe the location as fantastic/close to everything and adjacent to malls; one noted ~15 min walk to the old town.
Room Quality
9.2
Rooms described as large, comfortable with comfy beds, big bathrooms and pleasant views; Junior Suite specifically praised as spacious and well designed.
Amenities
8
Pool, sauna and spa repeatedly praised and enjoyed, but the gym was noted multiple times as lacking equipment which lowers the category score.
Value for Money
9
Guests mention included minibar/water and spa in the rate and describe stays as exceptional and memorable, indicating good perceived value.
Food and Beverage
9
Breakfast is repeatedly described as very good/delicious; hotel is alcohol-free (noted by guests) and a few suggested more diverse menu options (e.g., spicier/Indian choices).
Overall Experience
9
Overall sentiment is very positive/exceptional across reviews with memorable stays and strong staff praise; minor negatives (gym, occasional arrival handling) noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Swissotel Sarajevo with its contemporary designed 5-star rooms and suites. Enjoy stunning city views from large windows while indulging in modern amenities like flat-screen TVs and coffee/tea facilities.

Culinary Delights
Savor a gastronomic journey at our hotel restaurants, offering a fusion of Middle Eastern and traditional cuisine. Start your day with a delicious breakfast at Café Swiss and unwind with coffee and sweets at Swiss Lounge.

Relaxation and Wellness
Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities.

Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Location

Guest Reviews

9
Based on 2442 reviews
Cleanliness: 9.1
Service: 9.4
Location: 9.3
Room Quality: 9.2
Amenities: 8
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
S
Silvan • family_with_children • ch
7
2026-10-27 • via Nuitee
V
Veselin • solo_traveller • si
10
2026-10-27 • via Nuitee
N
Nora Fatime • family_with_children • hu
10
2026-10-27 • via Nuitee
D
D • couple • gb
10
Brilliant stay and great staff members!
Pros:

Brilliant place and the staff are all great and welcoming.

Cons:

The gym could’ve better equipment.

2026-10-25 • via Nuitee
D
D • couple • gb
10
Brilliant rooms, location & great staff!
Pros:

Brilliant rooms and all the staff were friendly and very helpful.

Cons:

The gym could’ve had more equipment.

2026-10-25 • via Nuitee
J
joy • extended_group • ae
10
2026-10-24 • via Nuitee
T
Thomas • family_with_children • at
7
2026-10-20 • via Nuitee
N
nagat mahameed • family_with_children • il
10
Pros:

location. Clean. stuff

Cons:

Nothing

2026-10-17 • via Nuitee
K
Kateryna • extended_group • ua
10
Чудові враження від готеля
Pros:

Гарний сніданок. Міні-бар (вода, соки) був включений в наш тариф, а також спа. Готель позиціонується як безалкогольний. Поряд декілька торгових центрів та магазини.

2026-10-16 • via Nuitee
M
Mladen • family_with_children • si
10
Pros:

Eveeything

2026-10-15 • via Nuitee
S
Smilkova • extended_group • bg
9
2026-10-15 • via Nuitee
P
Paritosh • couple • us
10
2026-10-15 • via Nuitee
I
Ibrila • couple • gb
10
2026-10-12 • via Nuitee
L
Lauren • couple • us
10
Lovely property with great pool
Pros:

It was a truly lovely property. The rooms were large with comfy beds, big bathrooms with hot water, and a lovely bench to sit by the window. We used the pool and the sauna and they were both so enjoyable. The views from the top floors and the elevators are stunning. Staff went over and above to answer or questions or give advice. Breakfast was delicious. Getting the car from the valet was quick.

Cons:

Nothing!

2026-10-09 • via Nuitee
B
Başak • couple • tr
7
2026-10-08 • via Nuitee
R
Robert • couple • us
9
Fantastic location to explore Sarajevo!
Pros:

Fantastic location, comfortable room, friendly staff.

2026-10-07 • via Nuitee
R
Rafija • couple • ba
10
Een heerlijke plek waar comfort en gastvrijheid samenkomen.
Pros:

We hebben een uitstekend verblijf gehad in Swissôtel Sarajevo. Het hotel heeft prachtige faciliteiten en alles is goed verzorgd. Het personeel is professioneel, vriendelijk en behulpzaam. Ook de discretie en persoonlijke aandacht hebben we erg gewaardeerd.

Het zwembad, de sauna en het Turkse stoombad waren heerlijk. Als hijabi voelde ik me daar ook prettig. Een fijne plek waar comfort en gastvrijheid samenkomen. We komen graag nog eens terug!

Cons:

Niets

2026-10-07 • via Nuitee
R
Ran • family_with_children • il
10
מלון מצויין ברמה גבוהה
Pros:

חדר מרווח בקומה גבוהה עם נוף מדהים. חדיש ונקי. מיקום טוב צמוד לקניון. ארוחת בוקר טובה מאוד. ספא ובריכה, חנייה נוחה. שירות אדיב ויעיל. אווירה נעימה וקינוחים ברמה גבוהה בבר בלובי.

Cons:

מרוחק כרבע שעה הליכה מהעיר העתיקה.

2026-10-07 • via Nuitee
H
Hafsha • couple • gb
10
Brilliant
Pros:

Alcohol free and very modern and close to everything

Cons:

I can’t really fault anything it was exceptional. Maybe introduce bit of Indian food with chilli would be very good as lot of Asian people are coming to Sarajevo

2026-09-19 • via Nuitee
J
Jacqueline • couple • au
6
2026-09-18 • via Nuitee