Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cleanliness
Good location
Excellent breakfast
Cons:
High price
Uncomfortable bed
Service staff inconsistency
Loud spa area

Categories

Cleanliness
9.36
The hotel was consistently clean.
Service
10
Staff were exceptionally friendly and accommodating.
Location
9.83
Super location in the city.
Room Quality
8.87
Spacious and clean rooms but some renovation issues.
Amenities
8.82
Amenities were decent but had issues with the spa area.
Value for Money
8.85
Some aspects did not meet the expected 5-star quality.
Food and Beverage
8.81
Breakfast was repetitive and could have been better.
Overall Experience
9.86
Overall a very good experience with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:12

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Swissotel Sarajevo with its contemporary designed 5-star rooms and suites. Enjoy stunning city views from large windows while indulging in modern amenities like flat-screen TVs and coffee/tea facilities.

Culinary Delights
Savor a gastronomic journey at our hotel restaurants, offering a fusion of Middle Eastern and traditional cuisine. Start your day with a delicious breakfast at Café Swiss and unwind with coffee and sweets at Swiss Lounge.

Relaxation and Wellness
Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities.

Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Location

Guest Reviews

9.3
Based on 2514 reviews
Cleanliness: 9.36
Service: 10
Location: 9.83
Room Quality: 8.87
Amenities: 8.82
Value for Money: 8.85
Food and Beverage: 8.81
Overall Experience: 9.86
Y
Younes • couple • kw
10
Amazing and to be repeated
Pros:

Location , friendly and helpful staff
Big room
Amazing view

Cons:

Nothing, just perfect

2026-08-29 • via Nuitee
A
Abdulrahman • extended_group • kw
9
2026-08-29 • via Nuitee
G
Gabor • solo_traveller • hr
8
2026-08-27 • via Nuitee
A
Abdulhamid • extended_group • sa
9
مميزة و رائعة
Pros:

الموقع متميز ملاصق لمول SCC و تعامل الموظفين كان ممتاز

Cons:

عدم توفير مواقف مجانية تابعة للفندق

2026-08-25 • via Nuitee
A
aadnaaan • extended_group • ch
9
Bestes Hotel in Sarajevo
Pros:

Das mit Abstand beste Hotel in Sarajevo und ganz Bosnien.
Das Personal ist sehr freundlich und zuvorkommend. War bereits einige Mal Gast im Swissotel und werde jedes Mal direkt mit meinem Namen begrüsst. Das Auto wird per Vallet Parking vor dem Eingang übernommen und sicher in der Tiefgarage parkiert. Das Frühstück ist ausgezeichnet und bietet eine grosse Auswahl an.
Zimmer sind gross, selbst das Standardzimmer. Trotz sehr hohem Besucherstrom über das Wochenende vom Dino Merlin Konzert waren alle Mitarbeiter stets bemüht alle Wünsche zu erfüllen.

Cons:

Der Preis ist im Sommer für Bosnische Verhältnisse mit ca. 300-350 EUR pro Nacht recht hoch aber es lohnt sich definitiv.

2026-08-24 • via Nuitee
V
Velibor • couple • rs
10
2026-08-23 • via Nuitee
B
Bojan • solo_traveller • ba
9
2026-08-22 • via Nuitee
E
Edit • couple • hu
10
2026-08-21 • via Nuitee
M
Miz B • solo_traveller • gb
10
Excellent, will revisit
Pros:

Loved the service by Eldin and Lamija especially!

Cons:

Can't fault it

2026-08-20 • via Nuitee
K
Kenan • couple • ba
10
2026-08-20 • via Nuitee
G
Ganci • extended_group • cn
10
2026-08-18 • via Nuitee
D
Denis • family_with_children • de
10
2026-08-17 • via Nuitee
F
Fozia • solo_traveller • gb
10
Absolutely lovely place to stay
Pros:

Lovely hotel and very pleasant staff.

Cons:

Nothing. Lovely hotel

2026-08-16 • via Nuitee
I
Ivana • solo_traveller • hr
10
2026-08-16 • via Nuitee
H
Hazem • solo_traveller • it
9
Was great stay
Pros:

Clean good location

Cons:

Nothing

2026-08-16 • via Nuitee
A
ALFREDO • couple • es
9
Molt bé
Pros:

Situació, estat general instal.lacions, neteja, tracte personal

Cons:

Per mi els coixins massa tous i baixos

2026-08-16 • via Nuitee
B
Boris • solo_traveller • hr
10
Pros:

Sjajno. Bez zamjerki.

2026-08-16 • via Nuitee
Y
Yavuz • solo_traveller • tr
10
2026-08-16 • via Nuitee
N
Nesada • family_with_children • nl
10
Geweldig
Pros:

Alles

Cons:

Alles was top

2026-08-13 • via Nuitee
S
Sergey • couple • de
10
2026-08-13 • via Nuitee