Lavender Boutique House

Hotels
8.7 (125 reviews)
113 Phung Hung , Hanoi , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.55
Dirty rooms and poor conditions reported in reviews.
Service
9.55
Staff were friendly and helpful throughout the stay.
Location
9.55
Good location for exploring the city, as mentioned in multiple reviews.
Room Quality
8.05
Issues with room conditions noted, including mold and noise.
Amenities
8.55
Basic amenities mentioned; some guests noted limited breakfast options.
Value for Money
9.05
Decent value for the price, though some guests felt cleanliness could improve.
Food and Beverage
8.05
Breakfast options were limited, but some guests enjoyed the food.
Overall Experience
9.25
Overall, guests found their experiences satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:37

Property Description

Charming Boutique Hotel in the Heart of Hanoi

Convenient Amenities: Lavender Boutique Hotel offers a shared lounge, private parking, and a terrace for guests to unwind. The on-site restaurant serves delicious meals, while the concierge service and tour desk cater to all your needs.

Comfortable Accommodation: The hotel's air-conditioned rooms feature modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms with complimentary toiletries. Guests can enjoy 24-hour room service and free WiFi during their stay.

Prime Location: Situated just 800 meters from Hanoi Old City Gate, the hotel is close to popular attractions like Hoan Kiem Lake and St. Joseph Cathedral. Book your stay at Lavender Boutique Hotel for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 125 reviews
Cleanliness: 7.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.25
ミッチー • solo_traveller • jp
8
喫煙出来るホテル
Pros:

喫煙OKが、良かった。
設備も良かった。

Cons:

雨降りが多く、室内のフロアー材の継ぎ目から水が、滲んできている。

2026-09-17 • via Nuitee
L
lionel • couple • ar
9
Excelente
Pros:

Bien ubicado, cerca del centro pero alejado del ruido, el personal muy amable y atento. Seguramente volveremos si retornamos a Hanoi

Cons:

Si tengo que poner algo malo es que el desayuno es basico, de todas formas esta bien por el precio

2026-09-16 • via Nuitee
G
Guyot • couple • fr
9
2026-08-17 • via Nuitee
E
Emily • couple • gb
10
Perfect location and friendly staff
Pros:

Great location, walking distance to everywhere. Room was very clean and the bathroom was lovely with a powerful shower. Staff were very kind and helpful and laundry service is available. Great price too. We stayed here twice

2026-06-22 • via Nuitee
Z
Zay • extended_group • vn
6
Pros:

Location good

Cons:

Room is narrow

2026-05-26 • via Nuitee
L
Leroy • solo_traveller • gb
5
Good location amongst the locals,in the thick of things
Pros:

Location and Room service airport taxi service

Cons:

Room service

2026-05-23 • via Nuitee
O
Olivia • solo_traveller • us
10
Pros:

A wonderful and comfortable stay in the heart of Hanoi.

2026-05-12 • via Nuitee
D
David • couple • cz
8
2026-04-29 • via Nuitee
L
Linda • solo_traveller • fr
9
Bien
Pros:

L’emplacement , le petit déjeuner et le personnel très serviable.

Cons:

Chambre sans fenêtre.

2026-04-29 • via Nuitee
F
Ferenc • couple • hu
9
2026-04-26 • via Nuitee
M
Maike • couple • de
8
Pros:

The Beds were comfortable and the location of the hotel was good.

Cons:

There were holes in the walls, which already gave a poor impression of the room’s condition. In addition, we could clearly hear a mouse inside the wall. Although we never actually saw it, the noise was very loud and disturbing, especially at night.
This situation raised serious concerns about maintenance and we did not feel comfortable during our stay. We informed a staff member about the issue, but unfortunately there was no reaction

2026-04-16 • via Nuitee
M
Muhammad • solo_traveller • gb
8
Pros:

For the price, it offers a good accomodation with reasonable facilities and the staff were really friendly.

2026-04-13 • via Nuitee
C
Clarissa • couple • de
10
Die Unterkunft ist schön was aber noch besser war waren die Mühen vom Personal wir haben den Ha Giang loop da gebucht un
Pros:

Das Personal

2026-04-12 • via Nuitee
J
Jessica • couple • es
9
2026-04-05 • via Nuitee
H
Henri • solo_traveller • fr
5
Pros:

L'emplacement

Cons:

La chambre minuscule sans fenêtre
La mauvaise qualité des aménagements ,le coin douche qui arrose tout l'espace,la mauvaise odeur.

2026-04-05 • via Nuitee
A
Aleksandra • couple • nl
10
Pros:

Dobra lokalizacja, w spokojniejszej ulicy jednak nadal było wszędzie blisko. Nie było słychać zgiełku miasta i można było się wyspać! Personel hotelu bardzo pomocny, cały czas kontakt na Whatsapp, na miejscu można kupić też wycieczki.

2026-03-27 • via Nuitee
Z
Zay Zin • couple • mm
7
2026-03-23 • via Nuitee
R
Raphalen • solo_traveller • fr
8
2026-03-22 • via Nuitee
R
Roland • couple • fr
8
Pros:

L'emplacement, le personnel aux petits soins, bon petit déjeuner,bon conseil pour les trips sauf la réservation du train couchette prévu initialement que pour nous 4 personnes et on s'est retrouvé dans une cabine 6 couchettes dont les 2 lits du bas étaient réservées à d'autres et nous de se retrouver en haut donc impossible à 77 ans d'y accéder

Cons:

La voie de chemin de fer ,avec les fameux trains de Hanoï, en face de notre chambre

2026-03-18 • via Nuitee
F
francis • extended_group • fr
10
Très bonne adresse
Pros:

Une très bonne adresse pour visiter le vieux Hanoi. Du personnel au Top et trés disponible. Petit déjeuner très bien. Chambre très correcte.

Cons:

Rien

2026-03-14 • via Nuitee