Free
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely decor
Relaxing environment
Cons:
Spa disorganization
Cleanliness issues with the hot tub
Limited clothes storage

Categories

Cleanliness
7.69
Some mentioned stains on the bed and a hot tub that was not clean.
Service
8.66
Staff were friendly and helpful, although there were mentions of being under-staffed in some areas.
Location
8.7
Great location for a relaxing getaway.
Room Quality
8.15
Generally well-appointed rooms, but there were issues with space for clothes.
Amenities
7.68
Spa facilities were disorganized, but overall the experience was enjoyable.
Value for Money
8.14
Food was expensive but considered worthwhile for quality.
Food and Beverage
8.69
Food quality was praised, though breakfast service could be faster.
Overall Experience
8.66
Overall a lovely stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

Luxurious Amenities

Retreat East offers a range of luxurious amenities including a sauna, hot tub, and fitness centre for guests to unwind and relax during their stay.

Wellness Packages

Guests can indulge in various wellness packages available on-site to rejuvenate and pamper themselves, ensuring a truly relaxing experience.

Family-Friendly Environment

With features like a baby safety gate and nearby cycling opportunities, Retreat East caters to families, providing a safe and enjoyable environment for guests of all ages.

To experience ultimate relaxation and luxury, book your stay at Retreat East today.

Important information:

Please note that pets are only allowed upon request and subject to approval.
Please contact the property in advance of your stay to check the availability of pet-friendly rooms.
Please note that pets are not permitted in some areas of the property.

Please note that pets will incur an additional charge of £25 per stay, per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 206 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
L
Leona • couple • gb
4
2026-07-11 • via Nuitee
G
godfrey • solo_traveller • gb
8
2026-07-08 • via Nuitee
E
Emma • solo_traveller • gb
5
Pros:

The place was peaceful

Cons:

Sofas were gruby and stained,
Didn't include cooked breakfast in the high price to stay

2026-07-06 • via Nuitee
R
Rosy • couple • sg
7
2026-06-28 • via Nuitee
V
Vikktorie • couple • gb
10
Amazing
Pros:

What a beautiful place. So peaceful and stunning surroundings. Our apartment was stunning, spacious and beautifully decorated. The staff were all lovely, it was super dog-friendly, and they make an excellent Martini, which is hard to find in Suffolk!

2026-06-24 • via Nuitee
A
ALEX OCHEAN • solo_traveller • es
8
2026-06-24 • via Nuitee
D
Diane • couple • gb
7
2026-06-18 • via Nuitee
J
James • couple • gb
7
2026-06-16 • via Nuitee
G
Gail • solo_traveller • gb
10
Definitely be returning
Pros:

Location and the accommodation

Cons:

Nothing

2026-06-16 • via Nuitee
K
Karen • solo_traveller • gb
8
Lovely but costly
Pros:

Staff were lovely. Very helpful and attentive. The facilities , such as the restaurant / bar were beautifully dressed and had a lovely atmosphere.

Cons:

We were upgraded due to problems with the accommodation we actually booked. As lovely as the cottage was inside, it was right opposite the restaurant and lacked a view. We had booked accommodation right on the park to allow our dog instant access to grass which the cottage lacked. There was also a lack of cook wear ( only a couple of knives and forks) and one baking tray etc. Only stools provided to eat meals which were far too high.

2026-06-15 • via Nuitee
J
Julie • solo_traveller • gb
8
Cons:

I called & spoke to a member of staff & explained I had booked this for my daughter & her new husband for their wedding night. I asked if I could paid for something special to be done & was told of course we can & there would be no charge. The lady said they would leave a congratulations card & a plater plate for them.I was disappointed when my daughter told me they had nothing left for them.

2026-06-10 • via Nuitee
H
helen • couple • gb
8
A wonderful find in Retreat East, we have recommended to our friends and family, and will return
Pros:

Retreat East was fantastic for the 2 days of chilling and relaxing that we so needed. Our room The Hayloft was exceptional, with everything that we needed and more.
The spa was fabulous, and Izzy gave us both one of the best massages ever
Great to find EV charging points by reception, and very good price
Fantastic drinks menu, with lots to choose from, lamb and crème brûlée was unbelievable
Continental breakfast was good, as was the hot choices
Love the fact that dogs/cats are allowed in the restaurant area, when their humans ate, something that is rare to find, but was lovely to see here

Cons:

Couldn’t open a window to let in natural air into the room
No phone connection in our room, said emergency calls only, and we were expecting phone calls, so had to walk over to the restaurant to get signal
No shower gel, only shampoo and conditioner
Only 2 of cups, glasses, etc, when needed more
Coffee bags instead of pods would have been nice, as pods too strong
A gate, at the very front entrance to the hayloft would be nice, especially for people with dogs/kids so they can’t just wander off
A selection of sandwiches at lunch time on the menu would have been nice.

2026-06-10 • via Nuitee
A
Adam • couple • gb
8
Very nice, food is super expensive tho, bottle of wine was £40
Pros:

Beautiful furniture and decor.

Cons:

We were in the little warren room. Only downside I would say is the plugs are not near a mirror to dry or straighten your hair, I had to unplug the fridge.

2026-06-10 • via Nuitee
L
Linda • solo_traveller • gb
8
Pros:

Cabin was very Nicely decorated,snd great for a one Night stay.

Cons:

Sofa wasnt comfortable, very well used.Also allowing Dogs in restaurant .Staff member picked up a used dog bed took it across to them.
All before bringing out a full English.
Her uniform would have had dog hairs all over it.
There were two dogs and a cat in the restaurant.
We thought we were at Crufts every time someone came in they were barking.
Unfortunately will not be returning 😕

2026-06-10 • via Nuitee
L
Lois • couple • gb
6
2026-06-09 • via Nuitee
R
Reeve • solo_traveller • gb
10
Pros:

Great location, really enjoyed the peace and quiet. Staff that went above and beyond.

2026-06-08 • via Nuitee
A
Angela • couple • gb
4
Over priced, prentencious place where everything needs to be very scheduled, lack of staff makes the customer service no
Pros:

The lodge we stayed in was lovely.

Cons:

Customer service, I had to go to the place to book the things I wanted to do as emails were not answered & phone messages not responded to. I didn’t realise that although breakfast was included in the price, there was a charge made for the breakfast choice made, I wasn’t made aware of this until after I had eaten.

2026-06-07 • via Nuitee
J
Jan • solo_traveller • gb
8
Pros:

The view, peace and quiet along with all staff being polite and attentive.

Cons:

We were led to believe our accommodation was a sheephards hut instead of a lodge. There were no photos of inside any of the huts . We expected a lodge and feel Booking.com have advertised incorrectly.

2026-06-07 • via Nuitee
S
Steve • solo_traveller • gb
7
Nice and quiet retreat.
Pros:

Very quiet. Nice spa area and restaurant.

Cons:

Odd system to use the spa, maybe some shared, public sessions could be considered. And hot tub was not private so some passers by got an eyeful. No bar as such, just restaurant

2026-06-06 • via Nuitee
A
Alper • extended_group • gb
7
2026-06-01 • via Nuitee