Palazzo Natoli Boutique Hotel

Hotels
9.8 (520 reviews)
Via Santissimo Salvatore 6 , Palermo , it

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Exceptional breakfast
Cons:
Difficult access to hotel
Noise from surroundings

Categories

Cleanliness
9.98
Most reviews mentioned clean rooms and well-kept spaces.
Service
10
Staff is consistently described as friendly and helpful.
Location
10
Guests praised the hotel's central and convenient location.
Room Quality
9.98
Rooms are described as comfortable and well-decorated.
Amenities
9.48
Amenities are generally highlighted positively with good service.
Value for Money
8.98
Pricing seems reasonable given the quality of the experience.
Food and Beverage
9.98
Breakfast received excellent reviews for variety and quality.
Overall Experience
10
General sentiment across all reviews indicates a fantastic overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:29

Property Description

Luxurious Accommodation
Palazzo Natoli Boutique Hotel offers a 4-star experience in the heart of Palermo, with a dedicated concierge service and spacious rooms designed for comfort.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, shuttle service, and room service at your disposal. Stay connected with complimentary WiFi throughout the property.

Prime Location
Situated near iconic landmarks such as Palermo Cathedral and Teatro Massimo, the hotel provides easy access to the city's main attractions. Start your day with a delicious continental breakfast before exploring the vibrant streets of Palermo.

Experience elegance and convenience at Palazzo Natoli Boutique Hotel. Book your stay now for an unforgettable experience in Palermo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 520 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 8.98
Food and Beverage: 9.98
Overall Experience: 10
N
Nancy extended_group us
10
Boutique hotel with lovely amenities and a great room with an Amazing staff.
Pros:

Perfect location. Quiet but right around the corner from the Main Street. The staff was amazing and helpful. Great restaurant recommendations. Delicious breakfast.

Cons:

We liked it all!

2026-06-20 via Nuitee
K
Karl couple se
9
Otroligt läge och bra rum
Pros:

Otroligt läge. Trevlig personal. Fina, fräscha stora rum. Bra balkong. Bra frukost.

Cons:

Saknade pool. Gemensamma ytor.

2026-06-18 via Nuitee
D
David solo_traveller us
10
Pros:

Absolutely top notch...rooms, staff, Location were excellent. Rooms were spacious. well appointed and comfortable
Staff was exceptionally helpful.

Cons:

Cannot think of anything. Everything was wonferful.

2026-06-11 via Nuitee
L
Laetitia couple fr
9
Séjour très réussi grâce à la gentillesse d’Andrea et de ses conseils
Pros:

L’accueil et la gentillesse d’Andrea

2026-06-09 via Nuitee
C
Christelle couple fr
10
Super
Pros:

L’emplacement, la gentillesse du personnel

Cons:

Pas grand chose si ce n’est un manque d’insonorisation dans le logement indépendant en tout cas

2026-06-04 via Nuitee
S
Stephanie family_with_children gb
10
Wish we could’ve stayed longer
Pros:

Beautiful spacious room, especially for Italy/Europe where hotel rooms feel very small and cramped. Great central location which was easy to find

Cons:

The description makes it seem like it’s very close to the train station but it was still a 15-20 min walk

2026-05-31 via Nuitee
M
Marisa couple ch
10
2026-05-18 via Nuitee
N
Nikhil couple gb
10
Superb hotel in the centre of Palermo!
Pros:

The location is fantastic, the room we had was huge & catered perfectly to our needs. The breakfast was excellent. Above all the staff were so helpful & friendly especially Alessandra & Nini!

2026-05-18 via Nuitee
P
Patricia family_with_children pr
9
2026-05-15 via Nuitee
C
crkport Couples Newton, Massachusetts
10
Wonderful Location, Excellent Staff!
Pros:

My husband and I spent three nights here on our first trip to Palermo. Great little boutique hotel! The location is absolutely perfect, you can easily walk to everything you want to see, many restaurants , right off the pedestrian route. The people at the hotel are fantastic. They helped with so many things — dinner suggestions and reservations before we arrived, and answered all of our (endless questions). They even helped us by calling one hotel we are visiting later in our trip to help sort out a mystery message about a deposit, speaking Italian with the other hotel. We stayed in the “family room” which is in a separate property two doors down from the main hotel, as we were trying to limit stairs. It was enormous! There was a very strange widow at street level that we needed to keep closed, and a bath tub in the main room. Also a concrete floor (recommend you get a rug to make it a bit cozier!). The convenience was exceptional though and we would highly recommend this place to anyone, especially in a first time visit to Palermo. We had a fabulous meal at Osteria Ballero, absolutely top notch food and ambiance. Make a reservation or don’t go! Overall, this place is great, modestly priced, and very convenient!

2026-05-14 via Tripadvisor
L
Lisa couple us
9
2026-05-12 via Nuitee
N
Nicolas couple ch
10
Fantastisch
Pros:

Mitten in der Altstatt von Palermo und doch sehr ruhig.
Unglaublich tollen Service, insb. von Andreas! Was für tolle Ideen er uns auf den Weg mitgegeben hat.
Ich würde mit dem Auto direkt hinfahren und den Valet-Service in Anspruch nehmen - das lohnts ich auf jedem Fall

Cons:

Gar nichts

2026-05-10 via Nuitee
L
Ludmila couple br
9
Estadia absolutamente incrível
Pros:

O tamanho do quarto (ficamos no Family room), a decoração linda, ter café da manhã delicioso no quarto sem custo adicional e o atendimento do pessoal da recepção que foi INCRÍVEL

Cons:

O chuveiro poderia ser mais forte um pouquinho

2026-05-08 via Nuitee
D
DayTrip10736349746 Solo travel Naramata, Okanagan Valley, British Columbia
10
I Would Give Them 6*
Pros:

Every thing about my stay was wonderful! The staff was so kind and helpful particularly Andrea and Alessandra. Breakfast was lovely and cooked to order As I am lactose intolerant I was so happy to have the option of lactose free milk. Be aware that there is no elevator and the stairs are quite steep.

2026-05-05 via Tripadvisor
J
Jennifer couple ca
10
2026-05-03 via Nuitee
J
Joanna couple ch
10
Einfach perfekt und wirklich aussergewöhnlicher Service!
Pros:

Das Hotel befindet sich an perfekter Lage, mitten im Zentrum. Das Zimmer welches wir hatten war sehr sauber und auch sehr gross. Das Gleiche gilt auch für das Badezimmer. Die Ausstattung war sehr schön und gemütlich, wir haben uns sehr wohl gefühlt. Das, was aber wirklich ausgezeichnet war, war die Hilfsbereitschaft der Mitarbeiter. Wirklich aussergewöhnlich. Alle waren sehr hilfsbereit und haben uns für jeden Abend das Restaurant empfohlen und gebucht. Egal, was man benötigt hat, es wurde umgehend organisiert und bestätigt. So einen super Service haben wir noch nie erlebt und wir reisen viel. Herzlichen Dank dafür!!!!

2026-04-29 via Nuitee
J
Jatta couple fi
10
2026-04-27 via Nuitee
M
Monia family_with_children fr
10
Agréable séjour à recommander vivement
Pros:

La Localisation proche de tous les lieux incontournables / la chambre très claire et cosy qui donne sur la via très animée Vittorio emmanuele / l’immense loft de nos enfants

Cons:

Idéalement, il y aurait une petite piscine : une terrasse

2026-04-26 via Nuitee
M
Maps732893 Couples
10
Very friendly hotel in a great location
Pros:

What a lovely hotel, fantastic location right in the heart of the old city. Rooms were very stylish and spacious, bed was very comfortable.

Breakfast was excellent too.

What made this hotel very special was that the staff were incredibly helpful, kind and welcoming.

I would definitely recommend this hotel to anyone staying for a couple of nights in Palermo.

2026-04-24 via Tripadvisor
I
Ivy couple us
10
2026-04-22 via Nuitee