Palazzo Natoli Boutique Hotel

Hotels
9.8 (564 reviews)
Via Santissimo Salvatore 6 , Palermo , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Exceptional breakfast
Cons:
Difficult access to hotel
Noise from surroundings

Categories

Cleanliness
9.98
Most reviews mentioned clean rooms and well-kept spaces.
Service
10
Staff is consistently described as friendly and helpful.
Location
10
Guests praised the hotel's central and convenient location.
Room Quality
9.98
Rooms are described as comfortable and well-decorated.
Amenities
9.48
Amenities are generally highlighted positively with good service.
Value for Money
8.98
Pricing seems reasonable given the quality of the experience.
Food and Beverage
9.98
Breakfast received excellent reviews for variety and quality.
Overall Experience
10
General sentiment across all reviews indicates a fantastic overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:29

Property Description

Luxurious Accommodation
Palazzo Natoli Boutique Hotel offers a 4-star experience in the heart of Palermo, with a dedicated concierge service and spacious rooms designed for comfort.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, shuttle service, and room service at your disposal. Stay connected with complimentary WiFi throughout the property.

Prime Location
Situated near iconic landmarks such as Palermo Cathedral and Teatro Massimo, the hotel provides easy access to the city's main attractions. Start your day with a delicious continental breakfast before exploring the vibrant streets of Palermo.

Experience elegance and convenience at Palazzo Natoli Boutique Hotel. Book your stay now for an unforgettable experience in Palermo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Location

Guest Reviews

9.8
Based on 564 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 8.98
Food and Beverage: 9.98
Overall Experience: 10
R
Ruggero couple it
9
Charme!
Pros:

Palazzo storico in pieno centro, camere belle e staff gentilissimo.

Cons:

Spazio per la colazione molto minimal, compensato dalla bravura di chi lo gestisce!

2026-08-28 via Nuitee
K
Karin solo_traveller de
10
2026-08-26 via Nuitee
O
Oriana couple fr
9
2026-08-24 via Nuitee
קליר couple il
8
2026-08-24 via Nuitee
P
Patricia couple au
10
Fantastic
Pros:

This Boutique Hotel certainly lived up to its expectations. The location was very central & quiet. It was close to the train station, restaurants (as recommended by the staff), & all the town attractions. The room was perfect and even had a small kitchen. The breakfast was delicious and plenty of it. What made our stay extra special though, were the staff, in particular Nini, Laura & Andrea. They were so accommodating & couldn’t do enough for you!

Cons:

Nothing

2026-08-23 via Nuitee
H
Hyunchae family_with_children be
9
Wij verbleven er 1 nacht met ons gezin en vonden het heerlijk
Pros:

Super ontvangst en erg fijn hotel

2026-08-17 via Nuitee
S
Susana couple es
9
Perfecto
Pros:

El hotel está muy céntrico, personal muy atento, habitación grande con balcón y con todo lo necesario

2026-08-17 via Nuitee
L
Luciano extended_group it
7
Bel soggiorno
Pros:

Posizione e gentilezza dello staff
Camere molto grandi

Cons:

La
Mancanza di spazi comuni dove poter sostare senza necessariamente stare in camera
Spazio per colazione insufficiente
Avere le camere in altro palazzo lungo un viottolino

2026-08-16 via Nuitee
M
Maciej couple pl
9
2026-08-16 via Nuitee
B
Barbara solo_traveller nl
10
Pros:

The location was great, the staff absolutely fantastic and the room perfect

Cons:

Nothing

2026-08-16 via Nuitee
R
Robert family_with_children pl
10
Niezapomniane wrażenia - świetny hotel w doskonałe lokalizacji, dzięki której zwiedzanie Palermo jest bardzo łatwe.
Pros:

Klimatyczne wnętrza, piękny wystrój i przemiła obsługa oraz rewelacyjne śniadanie.

Cons:

Brak

2026-08-15 via Nuitee
I
Ilgım extended_group tr
10
2026-08-13 via Nuitee
M
Margaret couple us
10
Beautiful, comfortable, charming, great service and excellent location
Pros:

Charming building, beautifully decorated, staff very warm and welcoming, helped with restaurant and activity recommendations

Cons:

Nothing

2026-08-09 via Nuitee
A
ARTEM couple ru
10
Pros:

Самый клиентоориентированный персонал на моей памяти (есть с чем сравнить). Начиная от заселения, вплоть до выезда, все прошло четко во всех смыслах этого слова. При заселении, угостили напитками и снеками, доставив прямо в номер очень быстро, помогли с багажом. Мы останавливались на одну ночь, поэтому сразу обговорили время нашего довольно раннего выезда и прочие нюансы. Утром (в 05:40) все как по часам: за 5 минут до выезда, постучали, чтобы помочь с багажом, на ресепшене уже ждал перекус с собой в аэропорт, а возле входа стоял S-ckass, минута в минуту. Сам отель расположен очень удачно, чистый, не уставший, номер был очень просторный. Однозначная рекомендация! Спасибо персоналу за гостеприимство!

2026-08-08 via Nuitee
J
Jean-Pierre couple fr
10
2026-08-08 via Nuitee
M
Michele family_with_children ch
10
Pros:

Sehr Zentral
Grosse Räume ( Family Room)
Sauber
Tolles Frühstück
Super Empfang ( mit Stadtplan und den besten Orten und Foodspots )

Cons:

Die Reinigung hat leider nicht stattgefunden

2026-08-07 via Nuitee
F
FNANY Friends getaway New York City, New York
10
Great hotel and staff very well located.
Pros:

What a great boutique hotel in the historic district of Palermo. The rooms are spacious, the breakfast is delicious, and the front desk team, led by Alexandra and Ninni are nicer and more helpful than you can dream of. It is my 6th time in Sicily, this hotel is a keeper.

2026-08-06 via Tripadvisor
L
Luca couple it
9
2026-08-03 via Nuitee
F
fred solo_traveller us
10
Excellent Boutique Hotel in historic Palermo
Pros:

Room was great, location was perfect for visiting central Palermo, the staff (especially Alessandra and Ninni) were incredibly helpful. The breakfast was awesome.

Cons:

Nothing.

2026-08-03 via Nuitee
L
Lauck solo_traveller br
9
2026-07-25 via Nuitee