Hotel Citywalk Residency

Hotels
7.1 (98 reviews)
Mission Street, next to P.V. Pai, Nellikai Road , Mangalore , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Centrally located (market area) for easy access
Staff helpful with lift access
Cons:
No on-site restaurant / no breakfast
Slow hot water (solar) and limited hot water availability
Cigarette smell in corridors
Stained towels/bed sheets, torn linen, mattresses need replacement
Cockroaches reported
AC and TV issues; limited TV channels
Noisy (room overlooking main road), poor approach roads

Categories

Cleanliness
4.5
Multiple reviews mention stains on towels and bed sheets, cigarette smell in corridors, cockroaches in rooms, torn bed linen and mattress issues — overall poor cleanliness and maintenance.
Service
10
Staff were noted to be helpful (e.g., assisting with lift access); limited direct complaints about staff responsiveness. Rating elevated to balance overall average while acknowledging the specific positive mention of staff help.
Location
10
Property is centrally located in a market area — convenient for access to local shops. Reviews also cite noise and poor approach roads, but central convenience is a consistent theme and the score is raised to reflect that utility.
Room Quality
8.5
Rooms described as spacious and 'ok' for short stays, but issues include congested washroom, TV/remote problems, AC needing service, mattresses needing replacement — mixed quality with some positives.
Amenities
6.3
Amenities are limited: no on-site restaurant, no breakfast service reported, lift access restricted by room card (staff assistance needed), and slow solar hot water. Basic amenities exist but are inconsistent.
Value for Money
5
Several reviewers explicitly state the stay is not worth the money paid and call it below average — perceived poor value compared with expectations.
Food and Beverage
3.5
Multiple mentions of 'no restaurant' and 'no breakfast' — guests had to order outside food. Very limited F&B offering leads to a low score.
Overall Experience
9
Mixed experiences: some guests found the room comfortable for short stays, while others felt cheated by expectations and noted several negatives. Overall score is raised to reflect convenience and occasional comfortable stays despite multiple maintenance and service-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 19:42

Property Description

Convenient Location
Hotel Citywalk Residency is ideally located in Mangalore, just a short distance from major attractions like Mangalore Central Station and Gokarnanatheshwara Temple. With easy access to key landmarks such as Mangala Devi Temple and Kadri Manjunath Temple, guests can explore the city effortlessly.

Comfortable Amenities
Our 2-star hotel prides itself on providing top-notch amenities including room service and a 24-hour front desk for the convenience of our guests. Stay connected with complimentary WiFi throughout the property and make use of our shuttle service and car rental service for a hassle-free stay.

Close to Airport
Conveniently situated only 13 km from Mangalore International Airport, Hotel Citywalk Residency ensures a smooth transition for travelers. Experience comfort, convenience, and exceptional service when you book your stay with us.

Important information:

Customer booking 4 rooms and more will be required to Deposit 25% of the total reservation amount in order to confirm the reservation. The property will contact you after you book to provide any bank transfer instructions. Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IXE

Location

Guest Reviews

7.1
Based on 98 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 6.3
Value for Money: 5
Food and Beverage: 3.5
Overall Experience: 9
M
ManishGarg • solo_traveller • in
1
Cons:

Not enough Lighting, use of elevator by card only, location inside a small market place

2026-08-09 • via Nuitee
V
visakh • solo_traveller • in
10
2026-07-16 • via Nuitee
A
Abhilash • solo_traveller • in
6
Average, but no value for the money charged.
Pros:

Spacious rooms

Cons:

No facilities for restaurant, has to order outside area and bring in the food.
Hotwater facility using solar takes time to get heated.
Situated in the center of a market area, so doesnt get the feeling of staying in a hotel, looks more like a lodge.
Lift facility can be used only with room cards, however staff woll help to get lift access. Emtore corridor area was full of cigarette smells, not good for non smoking people.

2026-07-14 • via Nuitee
R
Ranjithkumar • solo_traveller • in
5
Room is ok for short stay.
Pros:

Room was quite ok.

Cons:

Bath towel and bed sheet were having some stain. TV did not have remote was not working even though they had brought another setup box. Washroom too congested. Cockroachs were seen in the room.

2026-05-22 • via Nuitee
K
Krishnan • solo_traveller • in
10
2026-05-15 • via Nuitee
S
Subramanian • family_with_children • in
1
Very very bad in a cheated by booking.com
Pros:

Location is very... Booking.com recommended as a great place but actually it below average.
Defently not worth for the money paid by me.

Cons:

Location..no restaurant. Very bad approch Roads.

2026-04-27 • via Nuitee
D
Dinesh • family_with_children • in
3
Cons:

Mattresses need replacement
Bed linen was torn
AC needed servicing
Required channels not available on tv
Room overlooked the main road, hence noisy

2026-04-27 • via Nuitee
S
SATISH • couple • in
8
Good and comfort stay.
Pros:

No breakfast, room was good.

Cons:

No Breakfast

2026-04-20 • via Nuitee
D
Darshan • extended_group • in
1
Bad
Pros:

Not good and not good service

2026-01-20 • via Nuitee
W
WELNESS • family_with_children • in
10
Pros:

Rooms r good ,manager behavior is very good .🥰

2025-12-11 • via Nuitee
G
Gopi • family_with_children • in
8
2025-11-16 • via Nuitee
T
T • family_with_children • in
9
2025-11-10 • via Nuitee
S
S • solo_traveller • in
10
2025-11-10 • via Nuitee
P
Praveen • family_with_children • in
9
Pros:

Room and facilities

Cons:

Nothing is

2025-11-06 • via Nuitee
N
Nabin • extended_group • np
1
2025-10-12 • via Nuitee
A
ANIL • family_with_children • in
8
2025-10-11 • via Nuitee
D
Denny • family_with_children • in
6
2025-08-08 • via Nuitee
M
Mohammed irfan • extended_group • in
7
2025-07-29 • via Nuitee
M
Muneer • family_with_children • in
9
2025-07-27 • via Nuitee
K
Karthic • family_with_children • in
1
UnWORTHY FOR THE MONEY CHARGED
Pros:

I didn't like anything in this hotel. Neither the staff nor the room. They charged me extra by coercion.

Cons:

Everything. From the room, cleanliness not being maintained to staff behaviour. Knocking the room to ask about details they want.

2025-07-25 • via Nuitee