Fountain House Apartments - Hyde Park, London

Hotels
8.8 (356 reviews)
1, Lancaster Terrace , London , gb

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Inconsistent housekeeping

Categories

Cleanliness
7.91
Some cleanliness issues reported, including uncleaned rooms and used tissues found.
Service
9.38
Staff praised for being friendly and helpful during the stay.
Location
9.42
Ideal location in London, close to major attractions and public transport.
Room Quality
8.37
Rooms are well-equipped and spacious, with some comments on maintenance.
Amenities
8.4
Good amenities including kitchen tools, but some guests noted appliances need servicing.
Value for Money
8.86
Generally considered good value, although some felt prices differed with demand.
Food and Beverage
8.91
Standard quality for this hotel tier.
Overall Experience
9.18
Most guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:56

Property Description

Prime Location and Modern Décor
Fountain House offers modern apartments next to Lancaster Gate Tube Station and opposite beautiful Hyde Park. All apartments have free Wi-Fi access and modern décor.

Fully Equipped Apartments
Each apartment at Fountain House is decorated in light brown and grey tones. The lounge includes a sofa and a TV, while kitchen facilities a washing machine, dishwasher, a hob, oven, a fridge, toaster, and kettle.

Convenient Access to Top Attractions
Buckingham Palace can be reached within a 30-minute walk through Hyde Park. Westminster and Big Ben are a 15-minute Tube journey away. Oxford Street is just 1.5 miles away.

Book now to experience the perfect blend of comfort and convenience at Fountain House!

Important information:

You are kindly requested to inform the property in advance about your estimated arrival time. You will be able to insert this information at the time of booking or you can contact the property directly.

Please note that the card used for the payment of the stay must be presented at check-in together with a ID.

Please note extra beds are provided with extra charges.

Upon check in we will request for a security deposit which will be refunded after your check out.

Please note that the Two-Bedroom Standard Apartment is located on the Lower Ground Floor.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 356 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
Özgür • solo_traveller • tr
9
2026-07-24 • via Nuitee
A
ABDULAZIZ • family_with_children • sa
9
Pros:

النظافة و الموقع

Cons:

لاشي

2026-07-24 • via Nuitee
A
abdullah • family_with_children • om
10
2026-07-23 • via Nuitee
S
Steven • family_with_children • gb
8
2026-07-21 • via Nuitee
S
Sonya • solo_traveller • gb
10
Pros:

Welcoming & helpful staff, clean & comfortable, great location

Cons:

Nothing

2026-07-20 • via Nuitee
A
Abdullah • family_with_children • sa
10
2026-07-20 • via Nuitee
A
Amee • family_with_children • us
10
Good location next to bus and tube. Walkable to many restaurants and shops.
Pros:

Good location

2026-07-18 • via Nuitee
زياد • extended_group • sa
10
2026-07-17 • via Nuitee
K
Khawla • family_with_children • qa
8
2026-07-15 • via Nuitee
A
Abdullah • extended_group • sa
8
2026-07-13 • via Nuitee
G
Gwynn • extended_group • us
9
Nice central apartment
Pros:

This had the potential to knock it out of the park. Location was amazing, it was clean, comfortable, and spacious. It has someone on duty 24 hrs/day - staff kind and helpful.

Cons:

Small things could make this place amazing: the elevator didn’t work (we were only down 1 floor and staff carried out suitcases); there was a coffee maker but no coffee (nor could I figure out what kind of pods to buy - I’ve never seen that kind before); and our entry cards to the building and apartment gradually stopped working and staff couldn’t fix them. By the end, only one of the 3 worked, which made separating for different activities a bit more difficult. None of these were major issues, but just enough to keep it from being marvelous.

2026-07-13 • via Nuitee
H
HAMAD • solo_traveller • kw
9
2026-07-12 • via Nuitee
H
Horia • solo_traveller • ro
10
2026-07-11 • via Nuitee
S
Shifa • extended_group • sa
10
Pros:

الشقه حلووووه فيها مطبخ صغير و غساله ملابس و موقعها حلو بعد قريب من الأكسفورد مره .. الاستقبال موجودين 24 ساعه و متجاوبين .. شقتنا كانت رقم 1 بالدور الأرضي 👍🏻

2026-07-10 • via Nuitee
E
Eleanor • extended_group • gb
6
2026-07-09 • via Nuitee
B
Belinda • family_with_children • au
9
Great location and good size apartment for 5 adults handy having kitchen too
Pros:

Location and cleanliness. Easy to get to any location in the city with public transport close by

Cons:

Nothing all good

2026-07-08 • via Nuitee
L
Lynnette • family_with_children • us
10
Pros:

Perfect for our family of 6! Great location!

Cons:

Little smaller than it looked

2026-07-08 • via Nuitee
I
Illona • family_with_children • ca
9
2026-07-06 • via Nuitee
C
Caterina • extended_group • us
9
Excellent all around
Pros:

We loved all aspects of the property. The apartment was very spacious and clean; the TV system was very modern; the bathrooms had everything and the beds and furniture were comfortable. The location by Hyde Park was fantastic.

Cons:

There was no guest toilet in the lobby while we were waiting for our room to available.

2026-07-05 • via Nuitee
M
MaryaM • family_with_children • sa
10
2026-07-05 • via Nuitee