Muthu Fort William Hotel

Hotels
Muthu Hotels
7.9 (3275 reviews)
Achintore Road , Fort William , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Maintenance needed
Limited amenities

Categories

Cleanliness
5.86
Many reviews highlighted issues with cleanliness, including dirt in rooms and poor maintenance.
Service
9.33
Staff were generally described as friendly and accommodating, especially during complaints.
Location
9.37
Multiple reviews emphasized the advantageous location close to the city center and attractions.
Room Quality
7.32
Rooms varied in quality; while some were described positively, there were significant complaints about maintenance.
Amenities
6.85
Basic amenities were noted, but there were complaints about irregular housekeeping and lack of sufficient facilities.
Value for Money
7.81
Several guests felt the price did not meet the quality received, indicating disappointment.
Food and Beverage
8.36
Breakfast received positive mentions, though some issues were noted with the quality and freshness.
Overall Experience
8.33
The overall sentiment mixed with highlights and frustrations led to a moderately positive review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:58

Property Description

Stunning Mountain Views and Convenient Location

Luxurious Rooms and Amenities: Each room at Muthu Fort William Hotel features an en-suite bathroom, complimentary toiletries, and entertainment options like TV and tea/coffee makers. For added relaxation, select rooms offer a bath or shower for a soothing experience.

Dining and Entertainment: Indulge in delicious meals at the on-site restaurant and unwind with a refreshing drink at the bar. With pubs and restaurants in close proximity, guests can explore a variety of dining options in the vibrant neighborhood.

Explore the Surroundings: Situated just a short drive from Cairngorms National Park and Ben Nevis, Muthu Fort William Hotel is the perfect base for outdoor adventures. Immerse yourself in the rich history of the town while enjoying the scenic beauty that surrounds it.

Experience comfort, convenience, and breathtaking views at Muthu Fort William Hotel. Book your stay now!

Important information:

Please note photos shown are of one room type and the exact room types may vary.


When booking more than 5 rooms, different policies and additional supplements may apply.

This property does not accommodate stag, hen and similar parties.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 3275 reviews
Cleanliness: 5.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.33
M
Margreth solo_traveller at
9
Sehr schöner, erholsamer Aufenthalt
Pros:

Ein sehr nettes und zuvorkommendes Personal in ein super gelegenem Hotel, mit ausgezeichnetem Frühstück.

2026-05-23 via Nuitee
T
Tracey family_with_children gb
5
2026-05-22 via Nuitee
E
Erin solo_traveller us
10
2026-05-22 via Nuitee
R
Rainer Lucke solo_traveller de
8
Pros:

Frühstück ist ok aber ausbaufähig

2026-05-22 via Nuitee
M
MARIO de FLORES solo_traveller ar
9
Pros:

El desayuno, la cama y la ubicacion central, buen parking privado, edificio viejo pero con estilo

2026-05-21 via Nuitee
A
Arantza solo_traveller es
8
Pros:

La ubicación. El desayuno también muy bueno.

2026-05-21 via Nuitee
V
Vendela family_with_children se
8
Bra boende!
Pros:

Jättetrevlig personal. Mitt rum hade en jätteskön säng. Men rummet min pappa bodde i hade inte alls lika skön säng. Fin omgivning. Baren var bra.

Cons:

Jag bodde på nedervåningen och jag hörde alla fotsteg på övervåningen. Så hade vart trevligt med lite mindre lyhört.

2026-05-21 via Nuitee
L
Lee solo_traveller gb
2
Pros:

Good parking

Cons:

Housekeeping of the hotel was dreadful. First room I was given hadn't been cleaned or made up from previous occupants. So after that they had to give me another room because housekeeping were finished. This turned out to be a downgrade, so I refused that and was then given another which wasn't the booked superior grade but had a decent view.
After first night room was supposedly cleaned, but all they had done was make the bed, nothing cleaned IE cups used, and towels left in bath still there.
Room was cramped and bathroom was worse.
Bed was rock hard, and heating was automated, so couldn't switch it on in the room when you needed it.
You couldn't pay me to stay there again.

2026-05-20 via Nuitee
M
Marlena solo_traveller gb
9
2026-05-20 via Nuitee
R
Rachel couple nz
7
Adequate
Pros:

Location and shower was great

Cons:

The bed and pillows were uncomfortable

2026-05-20 via Nuitee
I
Ian couple gb
10
We would definitely stay in this hotel again, It definitely surpassed expectation.
Pros:

The friendly and helpful nature of the staff was excellent and made our stay a very pleasurable one. The room was above expectation and had a super view across the loch. We had dinner in their restaurant which was superb. Rose Ann and her husband made us feel very welcome and looked after us throughout the meal. There was lots of choice at breakfast, which was very good.
There was plenty of car parking when we arrived and check in/check out was very smooth.
Should we visit Fort William again, we would definitely stay in this hotel. It definitely surpassed expectation.

Cons:

Nothing to add here. All aspects of our stay were excellent.

2026-05-20 via Nuitee
B
Brian couple gb
8
Very welcoming, good value for what it is.
Pros:

Clean, accessible, good for what we needed

Cons:

No Air Conditioning, room very warm

2026-05-20 via Nuitee
S
Susan couple gb
5
Nice hotel for one night but probably would not stay there again
Pros:

Great location and comfortable

Cons:

Service extremely slow in the restaurant for evening meal - over 90 minutes to get main meal which was then wrong when it arrived. Breakfast style buffet but delays on getting food out and again a wait for the table. Property needs updating

2026-05-19 via Nuitee
H
Helen couple gb
7
It was a pleasant stay and everything was at hand. Of course Fort William is a small place.
Pros:

Property was basic. It was clean and management came back quickly about any complaint

2026-05-19 via Nuitee
G
Gwen couple ca
8
2026-05-19 via Nuitee
K
KAREN couple gb
8
2026-05-19 via Nuitee
J
James couple gb
8
Lovely staff & fantastic location.
Pros:

Staff were amazing and so friendly, lovely clean hotel, amazing location for Fort William and surrounding area.

Cons:

Everything was fine, no issues.

2026-05-19 via Nuitee
I
Ian couple gb
8
Lovely place, friendly staff, good food
Pros:

Lovely hotel, friendly staff, great food

Cons:

Nothing really no issues

2026-05-19 via Nuitee
B
Belinda couple nl
3
2026-05-19 via Nuitee
M
Marilyn extended_group gb
8
Lovely Hotel with character and charm.
Pros:

Lovely property in an ideal location offering a really good breakfast and lovely decor

Cons:

Would have liked the room bigger.

2026-05-19 via Nuitee