Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Some amenities lacking
Inconsistent heating

Categories

Cleanliness
7.58
Some reviewers noted cleanliness issues, particularly in bathrooms and common areas.
Service
9.05
Many positive mentions of staff being friendly and helpful.
Location
9.59
The location was frequently described as excellent, very central and convenient.
Room Quality
8.04
Rooms were spacious and comfortable, though there were some concerns about heating.
Amenities
8.57
Amenities were standard with some positive mentions, but a few limitations discussed.
Value for Money
8.03
Generally good value for the price, but some reviews felt it didn't meet the 4-star expectations.
Food and Beverage
8.58
Food options generally positive, with a suggestion for improvement in breakfast service.
Overall Experience
8.55
Overall a positive experience with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 06:24

Property Description

Luxurious Rooms and Amenities

Hotel Story offers spacious and beautifully designed rooms equipped with modern amenities such as flat-screen TVs, work desks, and mini bars. Each room features a stylish bathroom with complimentary toiletries and a hair dryer, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions

Situated just 150 metres from the iconic Baščaršija area, guests can easily explore popular landmarks like the Bridge of Gabrilo Princip and the Museum of City Sarajevo within walking distance. The hotel's proximity to the tram station and major attractions makes it an ideal choice for travelers looking to immerse themselves in the culture of Sarajevo.

Exceptional Services and Facilities

With free WiFi throughout the property and a 24-hour front desk, Hotel Story ensures that guests have a seamless and enjoyable stay. Whether you're visiting for leisure or business, the hotel's dedication to hospitality and convenience guarantees a memorable experience.

Book your stay at Hotel Story now and experience the perfect blend of comfort and luxury in Sarajevo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Location

Guest Reviews

8.5
Based on 3220 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
B
Branislav • solo_traveller • au
1
my room did not deserve ** rating and think twice before you book it.
Pros:

location excelent

Cons:

room terrible, cleanless terrible, shower dirty and flooding ,bed uncomfortable, ceiling broken, bathrom doors not working properly

2026-09-19 • via Nuitee
N
Nick • solo_traveller • gb
9
A great story
Pros:

Amazing amount of room for the money

2026-09-19 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-09-19 • via Nuitee
L
Lara • family_with_children • si
5
2026-09-18 • via Nuitee
A
Antonio • extended_group • es
8
Pros:

Ubicación céntrica

Cons:

No había presión de agua en la ducha

2026-09-18 • via Nuitee
H
Hiroko • solo_traveller • jp
9
2026-09-17 • via Nuitee
Y
yasin • couple • tr
10
2026-09-16 • via Nuitee
H
Haci • couple • de
6
2026-09-15 • via Nuitee
A
Alaettin Görkem • couple • tr
7
2026-09-13 • via Nuitee
Y
Yılmaz • solo_traveller • tr
10
Pros:

konumu

2026-09-13 • via Nuitee
V
Vladimir • solo_traveller • rs
8
2026-09-12 • via Nuitee
S
Smajlovic • solo_traveller • se
4
Pros:

Stort lägenhet trevlig tjej i receptionen.

Cons:

Kylen var sönder och spoltank i toaletten fungerade ej samt kom massa vatten som rann ner i toalettstolen som gjorde ljudet.ingen fixade detta under 4 nätter vi va där.Städni g kunde vara mycket bättre, ofräscht.

2026-09-11 • via Nuitee
B
Bojana • couple • rs
7
2026-09-10 • via Nuitee
M
MÜRSEL • solo_traveller • tr
7
Fiyat performans oteli
Pros:

Konumu gezilecek heryere yakın

Cons:

Odamız bakımsızdı, sifon çalışmıyordu ve tamir edilemedi

2026-09-10 • via Nuitee
S
Sajra • solo_traveller • se
5
Pros:

Läget är bra. AC var bra också. Priset var ok samt enkel incheckning och bra kommunikation med personalen.

Cons:

Gammal inredning, fläckig matta, madrassen var inte det bästa.

2026-09-09 • via Nuitee
S
Sajra • solo_traveller • se
5
2026-09-08 • via Nuitee
C
Cüneyit • solo_traveller • tr
10
Düzenli bir rezervasyon ve ağırlaşma süreci yaşadım. Bir daha gelmek isterim. Ferah, merkezi ve çok temiz bir otel. Sist
Pros:

Konum, temizlik ve imkanlar çok iyiydi. Kendimi evimde hissettim

Cons:

Herşey gayet yerindeydi

2026-09-08 • via Nuitee
R
RICCARDO • extended_group • it
4
Pros:

La posizione è ottima

Cons:

L'hotel ha delle potenzialità, grazie alla sua posizione e struttura. Però è gestito senza la minima cura e attenzione, dalla pulizia all'accoglienza. Alcuni esempi: stanza al terzo piano con ascensore indicato come guasto per un giorno ma in realtà non funzionante per tre giorni, grosse macchie di umidità alle pareti, ragnatele nel soffitto delle scale. La camera non è stata pulita tutti i giorni.

2026-09-07 • via Nuitee
I
Iuliia • solo_traveller • ru
10
Pros:

Останавливались в Hotel Story в сентябре 2026 года на одну ночь.
Всё было прекрасно. Начиная с отличного расположения в самом центре старого города, заканчивая заботой и отзывчивостью сотрудников отеля, которые сопровождали и консультировали нас по всем возникающим вопросам ещё до момента заезда, в т.ч. по Whatsapp.
В отеле очень приятная атмосфера. Чистота и комфорт, как дома, тишина, несмотря на центровое расположение. В момент нашего пребывания, в отеле не было завтраков, но при необходимости можно было приобрести ваучер на завтрак в хорошем ресторанчике рядом, за умеренную плату в 11 боснийских марок ( ок. 5 евро).
Нам сделали белый картон ( регистрация). Большая благодарность и наилучшие пожелания команде отеля! У Вас нам было уютно. Однозначно рекомендую всем этот объект для размещения.

Cons:

В ванной комнате не было зубных наборов. На наше впечатление об отеле это никак не повлияло, т.к. всё было с собой, но кому-то данная информация может быть полезной

2026-09-07 • via Nuitee
M
Melisa • couple • ba
10
2026-09-06 • via Nuitee