Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Some amenities lacking
Inconsistent heating

Categories

Cleanliness
7.58
Some reviewers noted cleanliness issues, particularly in bathrooms and common areas.
Service
9.05
Many positive mentions of staff being friendly and helpful.
Location
9.59
The location was frequently described as excellent, very central and convenient.
Room Quality
8.04
Rooms were spacious and comfortable, though there were some concerns about heating.
Amenities
8.57
Amenities were standard with some positive mentions, but a few limitations discussed.
Value for Money
8.03
Generally good value for the price, but some reviews felt it didn't meet the 4-star expectations.
Food and Beverage
8.58
Food options generally positive, with a suggestion for improvement in breakfast service.
Overall Experience
8.55
Overall a positive experience with several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 06:24

Property Description

Luxurious Rooms and Amenities

Hotel Story offers spacious and beautifully designed rooms equipped with modern amenities such as flat-screen TVs, work desks, and mini bars. Each room features a stylish bathroom with complimentary toiletries and a hair dryer, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions

Situated just 150 metres from the iconic Baščaršija area, guests can easily explore popular landmarks like the Bridge of Gabrilo Princip and the Museum of City Sarajevo within walking distance. The hotel's proximity to the tram station and major attractions makes it an ideal choice for travelers looking to immerse themselves in the culture of Sarajevo.

Exceptional Services and Facilities

With free WiFi throughout the property and a 24-hour front desk, Hotel Story ensures that guests have a seamless and enjoyable stay. Whether you're visiting for leisure or business, the hotel's dedication to hospitality and convenience guarantees a memorable experience.

Book your stay at Hotel Story now and experience the perfect blend of comfort and luxury in Sarajevo!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 3042 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
B
Bajic solo_traveller hr
10
2026-05-22 via Nuitee
C
Cenk family_with_children tr
10
2026-05-22 via Nuitee
D
Dan solo_traveller gb
9
2026-05-20 via Nuitee
D
Dan solo_traveller gb
9
2026-05-20 via Nuitee
A
Alireza couple se
9
Value for money in the best location of Sarajevo downtown.
Pros:

Location and the size of apartment

Cons:

Bathroom was a bit old, it's door lock was broken

2026-05-20 via Nuitee
A
Arzu couple tr
7
Sıcaklık konusu çözülürse gayet güzel bir otel
Pros:

Konum olarak gayet iyi ancak sadece bu iyi.

Cons:

Mayıs ayında gitmemize rağmen otel ve odalar buz gibiydi. Sıcak su problemi yaşadık açıkçası. İlk başta sıcak su geldi ancak sonrasında buz gibi oldu.

2026-05-20 via Nuitee
S
Sierra solo_traveller it
8
2026-05-20 via Nuitee
J
Julardzija solo_traveller nl
8
Cons:

De deush, kraan was kapoot en het was onmogelijk te deushen

2026-05-20 via Nuitee
M
Mateo solo_traveller ar
5
Malas instalaciones pero buena ubicación
Pros:

La ubicación

Cons:

Muchas cosas rotas y sin arreglar, la puerta del baño rozaba con el piso, almohadones sucios, pared despintada. Supuestamente es 4 estrellas pero no llega ni a 2

2026-05-19 via Nuitee
S
Sanja solo_traveller rs
8
2026-05-19 via Nuitee
F
Felipe solo_traveller nl
10
2026-05-19 via Nuitee
D
Diana couple sk
7
2026-05-19 via Nuitee
M
Mario Crnković solo_traveller ba
3
Pros:

Lokacija je odlična, sam centar, a osoblje ljubazno.

Cons:

Apartman blue ima problema sa neugodnim mirisima iz toaleta u toj mjeri da je boravak krajnje, krajnje neprijatan, te je to glavni razlog loše ocjene. Pored toga, "terasa" gdje su stol i stolica, gdje bi se trebalo sjediti su u potpunosti od golubijeg izmeta. Dao bih i lošiju ocjenu, ali suzdržaću se zbog osoblja i lokacije. Zaista neprijatno iskustvo.

2026-05-19 via Nuitee
F
Federico extended_group it
8
Una buona soluzione per un paio di giorni a Sarajevo, ottima posizione.
Pros:

Personale molto gentile. Posizione ottima vicinissima al centro. Confermo quanto detto in altre recensioni: pur essendo vicina a locali con musica, la stanza è abbastanza insonorizzata. Prezzo giusto

Cons:

Un problema dello scarico causava un forte odore di fognature in camera, con la porta del bagno aperta. il balcone è praticamente abbandonato.

2026-05-19 via Nuitee
K
Katherine couple us
5
Ok for the price but needs some tlc.
Pros:

Great location and price.

Cons:

Carpets were dirty and worn.

2026-05-18 via Nuitee
T
Teresa Anna solo_traveller it
9
2026-05-18 via Nuitee
A
Anita couple fr
7
Hôtel sympa au cœur du centre ville
Pros:

Le confort est minimum mais ça reste propre, l’emplacement est génial et je trouve que pour le prix c’est super.

2026-05-17 via Nuitee
O
OSMAN solo_traveller tr
7
2026-05-16 via Nuitee
L
Lidwien extended_group nl
9
2026-05-16 via Nuitee
P
Pasquale family_with_children it
8
2026-05-16 via Nuitee