Hilton Garden Inn Leon Poliforum

Hotels
Hilton Garden Inn
9.1 (281 reviews)
Blvd. Adolfo Lopez Mateos 2126 Col. San Isidro jerez , León , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Inconsistent food quality
Issues with pool amenities

Categories

Cleanliness
8.63
Many reviews highlight cleanliness, but some mentioned issues with food quality affecting overall cleanliness.
Service
10
Guests consistently praised the friendliness and helpfulness of the staff.
Location
9.6
Multiple guests noted the good location for events, contributing positively to their stay.
Room Quality
9.14
Rooms were generally described as comfortable and spacious, though opinions on bed quality varied.
Amenities
8.59
Possibilities for improvement noted regarding pool towels and operational amenities.
Value for Money
9.12
Most reviews found value in the service level for the room cost, though breakfast received mixed feedback.
Food and Beverage
8.08
While some enjoyed the buffet, others reported poor quality and items running out.
Overall Experience
9.63
Overall positive experiences with good remarks about staff and facilities, outweighing any negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Convenient Location in León
Located just 1.7 km from Leon Poliforum, Hilton Garden Inn Leon Poliforum offers a range of amenities for a comfortable stay.

Modern Facilities and Services
Guests can enjoy a fitness centre, free private parking, a restaurant, and a bar during their stay. The hotel also provides room service, a 24-hour front desk, and free WiFi for added convenience.

Business and Leisure Options
Whether guests need to catch up on work at the business centre or explore the city with a tour organized by the hotel's tour desk, Hilton Garden Inn Leon Poliforum caters to both business and leisure travelers.

Ready to experience comfort and convenience in León? Book your stay at Hilton Garden Inn Leon Poliforum now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    People no matter the age stay for MXN 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 281 reviews
Cleanliness: 8.63
Service: 10
Location: 9.6
Room Quality: 9.14
Amenities: 8.59
Value for Money: 9.12
Food and Beverage: 8.08
Overall Experience: 9.63
J
Jorge couple mx
10
perfecta
Pros:

la actitud de los empleados

Cons:

no hubo algo que me disgustara

2026-06-29 via Nuitee
C
Casillas solo_traveller mx
9
Pros:

La atención del personal y en general las instalaciones.
La vista desde las habitaciones superiores es fantástica

Cons:

Regularmente nos va muy bien cada vez que nos hospedamos con uds. Pero está vez el aire acondicionado fallo, jamás logramos hacerlos funcionar y pasamos muy mala noche. En la mañana acudieron a revisar y estaban tapados los filtros.

2026-06-23 via Nuitee
M
MarquesManso extended_group jp
9
2026-06-22 via Nuitee
S
Susana solo_traveller mx
10
Pros:

Instalaciones

Cons:

Los alimentos, poco sazón

2026-06-18 via Nuitee
C
Cynthia couple mx
8
Cons:

Que súper temprano fueron a ofrecer servicio de tintorería

2026-06-15 via Nuitee
E
Enrique couple mx
8
2026-06-07 via Nuitee
F
Francisco solo_traveller mx
10
Excelente
Pros:

Excelente Todo, muchas gracias por su servicio

Cons:

todo me gusto

2026-06-05 via Nuitee
E
Elena solo_traveller us
10
All over all it a great place to stay.
Pros:

How clean it was and how friendly staff.

Cons:

It’s a beautiful place

2026-05-30 via Nuitee
C
Casillas solo_traveller mx
10
2026-05-30 via Nuitee
A
Alejandro solo_traveller mx
10
Pros:

El servicio y amabilidad de los que trabajan ahí

Cons:

No podría decir algo

2026-05-14 via Nuitee
T
Tovar Paz solo_traveller mx
8
2026-05-12 via Nuitee
A
Aldo extended_group mx
10
Pros:

El personal fue súper amable, el check in muy rápido, la habitación muy cómoda y el desayuno delicioso.

2026-05-10 via Nuitee
M
moreno solo_traveller mx
10
2026-05-10 via Nuitee
J
Julia Griselda family_with_children mx
10
Pros:

Todo

2026-05-05 via Nuitee
H
Heptalin solo_traveller mx
5
Pros:

La atención en el restaurante

Cons:

La apatía del personal de recepción del hotel, están reprobados, me hicieron esperar más de 45 minutos porque no encontraban la reservación, y no dieron nada de información sobre las instalaciones del hotel, batallamos para localizar la alberca y para conectarse a wifi del hotel es el peor servicio de internet que me ha tocado ver, la cama estaba muy aguada y las almohadas también, jamás volvería a ese hotel

2026-05-04 via Nuitee
P
Paola solo_traveller mx
10
2026-04-27 via Nuitee
S
SALVADOR family_with_children mx
10
2026-04-27 via Nuitee
E
Esme extended_group mx
10
Extraordinaria & Confortable
Pros:

La cama deliciosa, y el sillon que estaba en la habitación lo amó mi mama, se lo quería traer, mil gracias, hemos encontrado el Hotel perfecto en LEON. Gracias

2026-04-23 via Nuitee
D
Daniel Fernando couple mx
8
2026-04-14 via Nuitee
C
Carlos family_with_children mx
10
Pros:

Las habitaciones

Cons:

Nada

2026-04-05 via Nuitee