Swiss-Belhotel Pangkalpinang

Hotels
•
Swiss-Belhotel
8.6 (45 reviews)
Jl Jenderal Sudirman No.65 , Pangkalpinang , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Poorly maintained pool
Music was repetitive

Categories

Cleanliness
7.99
One review noted that the pool seemed poorly maintained.
Service
9.46
Staff were described as wonderful and deserving appreciation.
Location
9
The hotel is conveniently located close to the city center.
Room Quality
8.45
Rooms were described as prima, indicating good quality.
Amenities
8.48
Hotel amenities are standard for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
The breakfast buffet is extensive and well-cared for.
Overall Experience
8.46
Overall a wonderful experience worth repeating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:54

Property Description

Luxurious Accommodation with Top-Notch Amenities

Fitness Center and Outdoor Pool
Enjoy a rejuvenating workout session at our state-of-the-art fitness center or unwind by taking a refreshing dip in our outdoor pool.

Delicious Dining Options
Indulge in delectable American cuisine at our on-site restaurant or savor a delightful buffet or American breakfast during your stay.

Book your stay at Swiss-Belhotel Pangkalpinang today for a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PGK

Location

Guest Reviews

8.6
Based on 45 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
J
Jamieson • solo_traveller • ca
9
Good location & very friendly staff members
Pros:

All the staff members were very helpful & friendly, always seemed pleased to serve us. Location is good, lots of places to eat nearby.

Cons:

We had to wait quite a bit for our food to arrive at dinner time. However, all our food order was served at the same time. I think the kitchen staff probably waited for the 3 orders to be ready to serve together.

2026-09-12 • via Nuitee
A
Armadina Rifa • family_with_children • id
9
Pros:

the location is right in the middle of the city, there is coffee shop and lots of restaurants. The service is also good

Cons:

The room could be cleaner; there was still dust below the cupboard

2026-06-17 • via Nuitee
N
Nhung • couple • vn
9
Pros:

all are in goods. I will come back later.

2026-04-27 • via Nuitee
L
Lin • couple • tw
8
2026-04-08 • via Nuitee
B
Bun • family_with_children • id
8
Value for money, staff are helpful
Pros:

Location is in the centre of the city.

Cons:

All are good

2026-04-08 • via Nuitee
C
christian • family_with_children • fr
10
Pros:

La gentillesse du personnel toujours à l'écoute et prêt à vous aider.
Petit- déjeuner sous forme de buffet avec un large choix.
La propreté de la chambre et de l'ensemble.
La piscine
La situation à proximité des commerces.

Cons:

Le bruit des motos dans la rue, ce n'est pas de la responsabilité de l'hôtel.

2026-04-01 • via Nuitee
J
James • family_with_children • au
5
2026-03-05 • via Nuitee
P
Peter • solo_traveller • au
8
Tidy and happy staff
Pros:

Needed some fruit to be included

Cons:

Ok

2026-01-19 • via Nuitee
F
Frantisek • solo_traveller • sk
9
2025-09-28 • via Nuitee
U
Umair • couple • gb
10
2025-09-15 • via Nuitee
A
Abdelbar • solo_traveller • be
10
magnificence
Pros:

A wonderful experience worth repeating. The place is close to everything in the city center. As for the staff, I am not exaggerating when I say that they are more than wonderful. They deserve all the appreciation and respect. I take my hat off to them because honestly I have not found this treatment anywhere else. I would like to thank everyone, the cleaners, the restaurant staff, and the man who stands and opens the door. I also cannot forget the reception girls, headed by Ayu Dinni and Deva. I forgot the names of the rest, but I would like to thank them all.

2025-09-06 • via Nuitee
U
Umair • couple • gb
10
2025-09-04 • via Nuitee
U
Umair • couple • gb
10
2025-09-04 • via Nuitee
A
Abdelbar • couple • be
9
Happy to visit this hotel, I hope to come back again
Pros:

The staff are friendly and helpful, the food is delicious and the location is close enough to walk to town.

2025-09-01 • via Nuitee
C
Caroline • family_with_children • id
8
Degelijk hotel
Pros:

Prima kamers. Ontbijtbuffet is zeer uitgebreid en erg verzorgd. Je kunt kiezen uit o.a. Indonesische, westerse of lokale gerechten.

Cons:

Personeel was vriendelijk en behulpzaam, maar spreekt slecht Engels. Het zwembad leek matig onderhouden. Soort fanfare muziek tape werd voortdurend opnieuw afgespeeld in de centrale entreehal. Niet erg sfeervol

2025-08-28 • via Nuitee
M
Margaretha • extended_group • id
8
2025-08-25 • via Nuitee
C
Cassandra • family_with_children • au
10
2025-07-25 • via Nuitee
T
Tom • solo traveller • gb
1
Bad
2025-04-11 • via Nuitee
S
Sharon • review category business travellers • gh
8
Very good
2025-03-12 • via Nuitee
T
Tony • partner
8
Pros:

Great staff

2025-03-10 • via Nuitee