Maldron Hotel Newcastle

Hotels
•
Maldron
9.2 (9366 reviews)
Newgate Street , Newcastle upon Tyne , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Great location near city attractions
Delicious breakfast options
Cons:
Late check-out fee concerns
Incidents of unempathetic service

Categories

Cleanliness
9.13
Many reviews praised the cleanliness of the hotel, highlighting tidy rooms and well-kept facilities.
Service
9.4
Most reviews commended the friendly and accommodating staff, although one review noted a lack of compassion in a specific situation.
Location
9.64
The hotel's strategic location was frequently highlighted as a major benefit, making it easy to access city attractions.
Room Quality
9.09
Overall, rooms were described as clean, comfortable, and well-equipped, with some mentions of spaciousness.
Amenities
9.12
Guests appreciated the amenities offered, including breakfast variety and the uniqueness of room service features.
Value for Money
8.78
General consensus indicates good value, though some comments note the need for improvements regarding late check-out fees.
Food and Beverage
9.13
Breakfast received high praise for its quality and variety, contributing positively to the overall experience.
Overall Experience
9.3
Most guests indicated a very positive stay, often expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Central Location and Comfortable Rooms
Located in the heart of Newcastle City Centre, Maldron Hotel offers a convenient stay with modern amenities. The rooms are equipped with everything you need for a comfortable stay, including a desk, flat-screen TV, and city views in some rooms.

Delicious Dining Options
Start your day right with a buffet or Full English/Irish breakfast at the hotel's restaurant. Indulge in British cuisine for lunch and dinner, all without leaving the property.

Convenient Access to Attractions and Transportation
With Intu Eldon Square and The Gate leisure complex nearby, entertainment and shopping are just steps away. Plus, easy access to Newcastle train station means you can explore the city with ease.

Book now for a memorable stay at Maldron Hotel Newcastle!

Important information:

For bookings of 10 people or more, different terms and conditions apply. Please contact the property directly before booking. For bookings of 10 people or more, a security deposit of GBP 100 per room is required on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. Passports may also be requested upon check in. Cancellation policy for groups of 10 people or more is 72 hours prior to the arrival date.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancellation of your booking

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 9366 reviews
Cleanliness: 9.13
Service: 9.4
Location: 9.64
Room Quality: 9.09
Amenities: 9.12
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 9.3
S
Sarah • solo_traveller • gb
8
2026-05-30 • via Nuitee
S
Susan • solo_traveller • gb
10
Very Good
Pros:

Really clean very and found it in a fab location in Newcastle , Staff couldnt do enough for you

Cons:

Only thing id say was the shower door was bit pointless

2026-05-30 • via Nuitee
D
David • couple • ie
9
2026-05-30 • via Nuitee
J
Jodi • couple • gb
8
Great mid week stay
Pros:

Reception made us feel incredibly welcome.
The room and bathroom were modern, spacious, and very comfortable, and the air conditioning worked perfectly.
Breakfast was a buffet with plenty of choice.

2026-05-30 • via Nuitee
J
Joost • couple • nl
9
Perfecte locatie. Alles binnen loopafstand. Schone en ruime kamers.
Pros:

Locatie, goede kamer en vriendelijk personeel

Cons:

Niets

2026-05-30 • via Nuitee
C
catherine • extended_group • gb
8
Great place for a short stay
Pros:

Good position

Cons:

Breakfast a little cold

2026-05-30 • via Nuitee
J
john • couple • gb
10
Brilliant had a great time
Pros:

The hotel was very clean and well maintained and staff were friendly

Cons:

The room was large and bed was very comfortable

2026-05-30 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-05-30 • via Nuitee
R
Roger • couple • gb
9
Excellent location and good value for money.
Pros:

Very good.

Cons:

Nothing really.

2026-05-30 • via Nuitee
M
Monika • solo_traveller • gb
8
Pros:

Clean spaces ,close to the station . Good food .

Cons:

Rooms are to small. We had 2 adults and child ,so 3 beds and we couldn't move around ,no space for the suitcases .
Breakfast ,food very good ,but not much choice. English breakfast and that's it actually. Some yougurts and few pastries. It's okay for day but for longer stay not really .

2026-05-30 • via Nuitee
E
Elaine • solo_traveller • gb
10
Pros:

Location staff and cleanliness

Cons:

It was perfect

2026-05-30 • via Nuitee
A
Amanda • solo_traveller • gb
10
Pros:

I love everything about this hotel nothing is too much for the staff every need is met the rooms are lovely spacious and clean there are plenty of elevators for a comfortable lift up to your room the rooms are all easy to find, the facilities are great and best of all this hotel is so central the metro is close by bus stations and bus stops are nearby the city centre is close and there are plenty of food places, a supermarket and mini marts very close if you need bottles of pop or sweet treats

Cons:

Nothing i absolutely love this hotel i wouldnt go anywhere else now

2026-05-29 • via Nuitee
K
Kirsty • extended_group • gb
9
Lovely girls night away, amazing price very comfortable.
Pros:

New, clean and lovely decor! Perfect location.

Cons:

Nothing

2026-05-29 • via Nuitee
M
Maddy • extended_group • gb
9
Pros:

Staff were amazing and very accommodating!

2026-05-29 • via Nuitee
D
David • family_with_children • gb
8
2026-05-29 • via Nuitee
I
Ian • family_with_children • gb
7
Pros:

The breakfast was extremely good. Staff were friendly and helpful.

Cons:

The mattress was saggy and very uncomfortable, the toilet flush kept sticking. Cheapest toilet paper on earth!

2026-05-29 • via Nuitee
D
Diane • extended_group • gb
10
2026-05-29 • via Nuitee
H
Hugh • solo_traveller • gb
10
2026-05-28 • via Nuitee
J
jack • extended_group • gb
7
2026-05-28 • via Nuitee
J
Julia • solo_traveller • de
10
2026-05-28 • via Nuitee