Maldron Hotel Newcastle

Hotels
•
Maldron
9.2 (9509 reviews)
Newgate Street , Newcastle upon Tyne , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Great location near city attractions
Delicious breakfast options
Cons:
Late check-out fee concerns
Incidents of unempathetic service

Categories

Cleanliness
9.13
Many reviews praised the cleanliness of the hotel, highlighting tidy rooms and well-kept facilities.
Service
9.4
Most reviews commended the friendly and accommodating staff, although one review noted a lack of compassion in a specific situation.
Location
9.64
The hotel's strategic location was frequently highlighted as a major benefit, making it easy to access city attractions.
Room Quality
9.09
Overall, rooms were described as clean, comfortable, and well-equipped, with some mentions of spaciousness.
Amenities
9.12
Guests appreciated the amenities offered, including breakfast variety and the uniqueness of room service features.
Value for Money
8.78
General consensus indicates good value, though some comments note the need for improvements regarding late check-out fees.
Food and Beverage
9.13
Breakfast received high praise for its quality and variety, contributing positively to the overall experience.
Overall Experience
9.3
Most guests indicated a very positive stay, often expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Central Location and Comfortable Rooms
Located in the heart of Newcastle City Centre, Maldron Hotel offers a convenient stay with modern amenities. The rooms are equipped with everything you need for a comfortable stay, including a desk, flat-screen TV, and city views in some rooms.

Delicious Dining Options
Start your day right with a buffet or Full English/Irish breakfast at the hotel's restaurant. Indulge in British cuisine for lunch and dinner, all without leaving the property.

Convenient Access to Attractions and Transportation
With Intu Eldon Square and The Gate leisure complex nearby, entertainment and shopping are just steps away. Plus, easy access to Newcastle train station means you can explore the city with ease.

Book now for a memorable stay at Maldron Hotel Newcastle!

Important information:

For bookings of 10 people or more, different terms and conditions apply. Please contact the property directly before booking. For bookings of 10 people or more, a security deposit of GBP 100 per room is required on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. Passports may also be requested upon check in. Cancellation policy for groups of 10 people or more is 72 hours prior to the arrival date.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancellation of your booking
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 9509 reviews
Cleanliness: 9.13
Service: 9.4
Location: 9.64
Room Quality: 9.09
Amenities: 9.12
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 9.3
D
Diane • extended_group • gb
10
Great location, friendly staff and comfortable room
Pros:

Fabulous size room, really comfortable beds and welcome by staff was friendly

2026-06-20 • via Nuitee
R
Rebecca • family_with_children • gb
10
Perfect!
Pros:

Staff very helpful, lovely hotel in a great l location

2026-06-20 • via Nuitee
A
Ausra • extended_group • gb
9
2026-06-20 • via Nuitee
M
Mary • family_with_children • ca
10
We were delighted with our stay at the Maldron Hotel.
Pros:

Our room was very comfortable and well decorated. It was immaculately clean. We ate dinner there with another family member. The menu was varied and we were all able to find things we liked. The quality of both food and service were excellen, Our waitress was kind thoughtful and helped us out in getting more information to accomodate an allergy. I would definitely go back again to this friendly and very well run hotel,

Cons:

The only problem I had as a Canadian was not having adapter plugs for UK outlets. The hotel had one which they kindly supplied but I needed two. Having a few of these adapter plugs might be helpful to visitors from North America.

2026-06-19 • via Nuitee
A
Andrew • couple • gb
8
2026-06-19 • via Nuitee
M
Martin • solo_traveller • gb
10
Pros:

We were given a free upgrade to executive rooms which were superb.

Cons:

Nothing. We stay here often when visiting our son.

2026-06-19 • via Nuitee
V
Vera • family_with_children • gb
6
Modern centrally located property
Pros:

Clean property centrally located

Cons:

Restaurant service is extremely slow. No slippers in the room and not enough towels.

2026-06-18 • via Nuitee
A
Amy • extended_group • gb
10
A fabulous hotel
Pros:

Clean, modern, great bed and pillows, fab mirrors, lovely restaurant and bar, beautiful garden.

Cons:

N/A

2026-06-18 • via Nuitee
S
Stephanie • extended_group • gb
10
2026-06-18 • via Nuitee
V
Vera • family_with_children • gb
7
Modern property in the center
Pros:

Modern centrally located property

Cons:

Very cold. Impossible to increase room temperature. No slippers and not enough towels. No water in room or on the floor (the water fountain was empty)

2026-06-18 • via Nuitee
S
Steven • couple • gb
10
Very good value for money in a great central location
Pros:

Very well maintained as expected of a newly built property. In the heart of the city so everything is near by.

2026-06-18 • via Nuitee
G
Guido • couple • it
9
2026-06-17 • via Nuitee
J
julian • solo_traveller • gb
8
2026-06-17 • via Nuitee
K
Karen • family_with_children • gb
10
Pros:

Returners as i was so impressed last time and will return again

2026-06-17 • via Nuitee
W
Waite • solo_traveller • gb
10
2026-06-16 • via Nuitee
J
John • couple • gb
7
Cons:

We arrived early but couldn’t leave out bags there as there was no room!

2026-06-16 • via Nuitee
M
M • couple • gb
10
Excellent hotel & facilities. Highly recommend
Pros:

Central to everything, very clean, beautiful rooms and cleanliness was of a high standard. Staff were very friendly, polite and helpful
A fantastic hotel. I will be back when I return to Newcastle

2026-06-16 • via Nuitee
M
Moon-Moon • solo_traveller • gb
8
Enjoyable stay
Pros:

There was an issue with my first room but staff were really helpful and polite and upgraded me. Clean, kind and friendly staff, comfortable.

2026-06-16 • via Nuitee
M
Michelle • couple • gb
10
Nice hotel in a great location with clean spacious modern rooms and comfy beds
Pros:

Great location and easy check in with a friendly welcome at reception. Spacious room and king size comfy double bed with extra pillows.

Cons:

Nothing not to like

2026-06-15 • via Nuitee
K
Klaudia • couple • gb
8
2026-06-15 • via Nuitee