Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable and clean rooms
Cons:
Location could be better
Value for money concerns

Categories

Cleanliness
9.41
Overall cleanliness praised with notes on the new and well-maintained facilities.
Service
9.88
Consistently mentioned as excellent, with staff being helpful and friendly.
Location
8.42
Some negative feedback regarding the location's convenience.
Room Quality
9.57
Positive remarks on comfort and spaciousness of rooms.
Amenities
9.4
Praise for new facilities and quality amenities, including a spa and breakfast options.
Value for Money
8.86
Mixed feedback on pricing, though some felt it was justified by the quality.
Food and Beverage
9.81
Breakfast noted as impressive, with local dishes enjoyed.
Overall Experience
9.88
Guests expressed exceptional satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Luxurious Accommodation and Amenities

Set in a building with a large landscaped garden, signed by Sergio Santana, JW Marriott Hotel São Paulo Unidas offers a 5-star experience in São Paulo. The hotel boasts a fitness center, concierge service, and spacious luggage storage. Guests can enjoy a continental or buffet breakfast at Restaurante Neto, offering traditional Italian recipes.

Relaxation and Dining Options

Unwind with indulgent spa treatments, take a dip in the modern swimming pool, or revitalize in the fitness center. The hotel's rooms and suites provide stunning views of São Paulo and top-notch amenities. Treat yourself to international cuisine at Neto Restaurant or savor drinks at the Bar Caju, offering classic Brazilian snacks.

Sophisticated Event Spaces

Whether for a wedding, social event, or business meeting, take advantage of the hotel's 14,681 square meters of customizable event space. Don't miss the opportunity to experience luxury and convenience at JW Marriott Hotel São Paulo Unidas.

Important information:

Please note that the property can only allow pets with a maximum weight of 15 kilos / 33 pounds. Contact the property for further information"
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAO

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 292 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.42
Room Quality: 9.57
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.81
Overall Experience: 9.88
A
Alberto couple cl
10
Excelente hotel
Pros:

Es excelente el hotel
Solo praise

Cons:

Nada
Todo excelente

2026-06-17 via Nuitee
E
Eduardo couple br
10
2026-06-17 via Nuitee
A
Ademir couple br
7
Pros:

equipe de atendimento, melhor de São Paulo

Cons:

preço

2026-06-15 via Nuitee
P
Pablo couple br
7
2026-06-07 via Nuitee
E
Eric solo_traveller br
10
Pros:

Da suite otima , do lounge onde passei o tempo , a experiencia nesse hotel foi otima

Cons:

De so me colocarem cafr descafeinado nos ultimos 2 dias no quarro , solicites o intenso mas nao atenderam

2026-06-07 via Nuitee
R
RENATO couple br
10
Excelente
Pros:

Tudo

Cons:

Nada

2026-06-07 via Nuitee
P
Patricia couple br
9
2026-06-01 via Nuitee
M
marcelo couple mx
8
Lo mejor se lo mejor en São Paulo
Pros:

Voy a este hotel la mayoría de las veces que voy a São Paulo h es exelente … sin quejas ya que está todo bien pensado apesar de ser una cadena grande saben cuidar como boutique… y cuando tuve dificultades como de estas estancia lo arreglan muy bien con mucho cuidado … así que se ganan oso cientes sin problema

2026-05-30 via Nuitee
E
Edgar couple br
9
2026-05-25 via Nuitee
C
Cristiane couple br
10
2026-05-25 via Nuitee
C
Cristiane couple br
10
Excelente opção para SP
Pros:

Tudo muito bom! Localização, cordialidade do atendimento, tamanho do quarto e banheiro! Café da manhã! Academia ! Spa:piscina! Tudo novo!

Cons:

Achei apenas que poderia ter iluminação melhor! Bem escuro à noite o quarto!

2026-05-25 via Nuitee
M
Marcel solo_traveller br
10
2026-05-23 via Nuitee
S
Sérgio couple br
10
2026-05-22 via Nuitee
S
Sandro Magosso couple br
10
2026-05-22 via Nuitee
S
Sara Capanema F solo_traveller br
10
Acho que é um hotel excepcional, mas a cordialidade dos funcionários faz a diferença.
Pros:

Funcionarios extremamente educados , muito bem treinados. Fazem tudo para vc com muita boa vontade.

Cons:

Não lembro

2026-05-21 via Nuitee
C
Cesar Rideky couple br
10
Foi uma estadia perfeita.
Pros:

Tudo, o quarto é perfeito, a estrutura do hotel incrível e o tratamento é sem igual. Fiz o pedido de casamento da minha noiva e me ajudaram muito. Só tenho a agradecer!

Cons:

Nada

2026-05-20 via Nuitee
A
Allan Charles couple br
10
2026-05-18 via Nuitee
C
Cejana couple br
9
Estadia muito boa
Pros:

Gostei muito do bar caju, do quarto, banheiro muito bom, chuveiro ótimo e atendimento excelente

Cons:

O ar condicionado precisa urgente de manutenção; Não está refrigerando

2026-05-18 via Nuitee
P
Pablo couple br
4
2026-05-15 via Nuitee
P
Pablo couple br
6
2026-05-15 via Nuitee