Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable and clean rooms
Cons:
Location could be better
Value for money concerns

Categories

Cleanliness
9.41
Overall cleanliness praised with notes on the new and well-maintained facilities.
Service
9.88
Consistently mentioned as excellent, with staff being helpful and friendly.
Location
8.42
Some negative feedback regarding the location's convenience.
Room Quality
9.57
Positive remarks on comfort and spaciousness of rooms.
Amenities
9.4
Praise for new facilities and quality amenities, including a spa and breakfast options.
Value for Money
8.86
Mixed feedback on pricing, though some felt it was justified by the quality.
Food and Beverage
9.81
Breakfast noted as impressive, with local dishes enjoyed.
Overall Experience
9.88
Guests expressed exceptional satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Luxurious Accommodation and Amenities

Set in a building with a large landscaped garden, signed by Sergio Santana, JW Marriott Hotel São Paulo Unidas offers a 5-star experience in São Paulo. The hotel boasts a fitness center, concierge service, and spacious luggage storage. Guests can enjoy a continental or buffet breakfast at Restaurante Neto, offering traditional Italian recipes.

Relaxation and Dining Options

Unwind with indulgent spa treatments, take a dip in the modern swimming pool, or revitalize in the fitness center. The hotel's rooms and suites provide stunning views of São Paulo and top-notch amenities. Treat yourself to international cuisine at Neto Restaurant or savor drinks at the Bar Caju, offering classic Brazilian snacks.

Sophisticated Event Spaces

Whether for a wedding, social event, or business meeting, take advantage of the hotel's 14,681 square meters of customizable event space. Don't miss the opportunity to experience luxury and convenience at JW Marriott Hotel São Paulo Unidas.

Important information:

Please note that the property can only allow pets with a maximum weight of 15 kilos / 33 pounds. Contact the property for further information"
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAO

Location

Guest Reviews

9.4
Based on 315 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.42
Room Quality: 9.57
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.81
Overall Experience: 9.88
C
Cleriston • couple • br
10
2026-10-31 • via Nuitee
G
Gustavo • solo_traveller • br
10
2026-10-28 • via Nuitee
G
Gustavo • family_with_children • br
10
Simplesmente maravilhosa
Pros:

Tudo maravilhoso

Cons:

Impossível não gostar!

2026-10-28 • via Nuitee
M
Maereen • couple • br
7
Pros:

* Excellent service throughout our stay.
* Friendly, attentive, and helpful staff.
* Exceptional food.
* Modern, updated, and spotless rooms.
* Overall, a great experience.

Cons:

* The bathtub water didn’t get as hot as we would have liked.

2026-10-26 • via Nuitee
A
Alessandro • couple • br
10
Muito boa, recomendo e espero que o problema da bacia seja resolvido
Pros:

Equipe muito bem treinada, café da manhã muito bom, e quarto bem equipado .

Cons:

Cheiro da privada que fedia a esgoto. Sistema de exaustão e vedação nao funcionam e permitem que cheiro de esgoto retorne a área aonde fica a bacia do banheiro...uma pena

2026-10-25 • via Nuitee
F
Fernanda • couple • br
9
Fim de semana em casal
Pros:

O hotel é lindíssimo e chique. As instalações são modernas e bem cuidadas.
O quarto e o banheiro tem um tamanho ótimo. A piscina climatizada é grande e ótima também.

Toda a equipe é atenciosa, inclusive, o atendimento por email do concierge e da equipe toda. Fui comemorar aniversário de namoro e nos presentearam com uns mimos e porta retrato.

Cons:

Único problema que tive foi que, quando fui ligar o chuveiro, ele estava espirrando água pra todo lado e a água não esfriava. Liguei na recepção e imediatamente enviaram colaboradores para consertar o chuveiro.
Porém, mesmo após 30min, o chuveiro não foi consertado e o colaborador sugeriu pra recepção de nos trocar de quarto. Ficamos esperando 30min, com roupa de banho, e tivemos que ligar na recepção pra verificar a troca de quarto. Perdemos 1h da nossa estadia nesse problema, sendo que era só nos entregar a chave do outro quarto.

2026-10-15 • via Nuitee
E
Edilson • solo_traveller • br
10
2026-10-12 • via Nuitee
A
Altamir • solo_traveller • br
9
2026-10-12 • via Nuitee
F
Flávia • couple • br
10
Pros:

Gostamos de tudo!
Excelente hotel, voltaremos mais com certeza!

2026-10-11 • via Nuitee
A
Ana • couple • br
10
2026-09-14 • via Nuitee
M
Mehdi • couple • fr
10
2026-09-14 • via Nuitee
C
Carla • couple • br
10
Hotel maravilhoso como todos os Marriott.
Pros:

De tudo, desde a recepção até atendimento no restaurante, todos super cordiais. Quartos completos, nada a reclamar!!

Cons:

Não sei se voltaria por causa do layout do banheiro.

2026-09-13 • via Nuitee
F
FLAVIA • couple • br
9
2026-09-13 • via Nuitee
F
Francisco • couple • br
9
2026-09-08 • via Nuitee
C
Carlos • couple • br
10
Experiência maravilhosa onde todos não poupam esforços para que não seja diferente disso!
Pros:

Ambiente moderno, luxuoso e silencioso

Cons:

Gostamos de tudo

2026-09-07 • via Nuitee
C
Camila • solo_traveller • br
10
2026-08-29 • via Nuitee
C
Celso Afonso • couple • br
9
2026-08-27 • via Nuitee
A
ALVARO • solo_traveller • cl
10
2026-08-27 • via Nuitee
L
Luana • solo_traveller • br
10
2026-08-16 • via Nuitee
W
Wilson • couple • br
8
2026-08-10 • via Nuitee