Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable rooms
Great location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Some guests noted excessive dust and cleanliness issues.
Service
9.38
Many reviews highlight exceptional service and friendly staff.
Location
9.42
Guests appreciated the central location and proximity to amenities.
Room Quality
8.37
Rooms were noted to be comfy, but some described them as basic.
Amenities
8.9
Most facilities were praised, though some mentioned limited hours.
Value for Money
8.36
Mixed feelings on pricing for food and amenities.
Food and Beverage
7.91
Some guests found the food quality and breakfast offerings below expectations.
Overall Experience
9.38
Overall, guests expressed a very positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Luxurious Amenities
The Westin Brisbane offers an outdoor swimming pool, 24-hour fitness centre, and spa facilities for a truly indulgent stay.

Culinary Delights
Indulge in authentic Italian flavors at Settimo by Guy Grossi or savor international cuisine and cocktails at The Charles'. Don't forget to swim up to Nautilus Pool Bar for a refreshing drink.

Relaxing Retreat
Unwind at the Heavenly Spa by Westin with a variety of treatments including facials, massages, and therapy baths, ensuring a rejuvenating experience.

Experience luxury and relaxation in the heart of Brisbane CBD at The Westin Brisbane. Book your stay now to enjoy these exquisite offerings.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.7
Based on 1563 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.38
R
Rhiannan • couple • au
7
Pros:

The location

Cons:

Seemed to be a bit of miscommunication between staff

2026-10-31 • via Nuitee
A
April • couple • au
10
2026-10-30 • via Nuitee
J
Jehng Huei • couple • tw
10
2026-10-29 • via Nuitee
J
Jared • family_with_children • au
10
Pros:

Staff were extremely friendly.

Cons:

Nothing.

2026-10-29 • via Nuitee
M
Megan • family_with_children • nz
10
Was great treat staying here staff were excellent, worth the money.
Pros:

The staff were all so amazing friendly, pool was relaxing to swim in.

2026-10-27 • via Nuitee
N
Natalie • couple • au
9
Loved this. Great weekend getaway and so close to great things to do. The staff were so helpful and friendly.
Pros:

Modern, good size rooms, helpful staff, great pool, good location

Cons:

Couldn’t get the TV, wi-fi setup to work. No door on the shower which meant the floor was constantly wet.
Check-in was a bit frustrating. My name wasn’t on the official booking but I had all of the booking details and PIN. Worked around it and from a security perspective I understand - but mildly annoying as the first point of contact.

2026-10-25 • via Nuitee
K
Kenny • couple • th
7
2026-10-24 • via Nuitee
D
Dianne • couple • au
10
2026-10-24 • via Nuitee
S
Sarah • couple • au
10
Absolutely flawless!
Pros:

It was gorgeous clean and the staff so friendly

Cons:

Nothing at all

2026-10-19 • via Nuitee
C
Claire • family_with_children • nz
8
2026-10-16 • via Nuitee
J
Jessica • couple • gb
10
2026-10-15 • via Nuitee
L
LUKE R LOZIER • extended_group • us
9
2026-10-15 • via Nuitee
D
Danielle • family_with_children • au
9
2026-10-15 • via Nuitee
R
Ruth • couple • au
9
Awesome experience in comfort
Pros:

Great location, lovely staff, amazing pool, great overall experience

Cons:

Gym facilities could be better

2026-10-13 • via Nuitee
S
Spencer • couple • au
6
2026-10-13 • via Nuitee
G
Georgia • family_with_children • au
8
2026-10-12 • via Nuitee
J
Jonathon • family_with_children • au
10
2026-10-11 • via Nuitee
D
Daniel • couple • au
10
Above and beyond to facilitate us
Pros:

Facilities, location, service, comfort

2026-10-09 • via Nuitee
L
Lurline • extended_group • nz
10
great stay
Pros:

awsome

Cons:

nothing

2026-10-09 • via Nuitee
B
Brenda • couple • au
6
Not value for the price
Pros:

Room was nice , shower was great .

Cons:

Room out look was horrible, looked onto other building no view al all , wasn’t worth opening curtains

2026-10-09 • via Nuitee