Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable rooms
Great location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.91
Some guests noted excessive dust and cleanliness issues.
Service
9.38
Many reviews highlight exceptional service and friendly staff.
Location
9.42
Guests appreciated the central location and proximity to amenities.
Room Quality
8.37
Rooms were noted to be comfy, but some described them as basic.
Amenities
8.9
Most facilities were praised, though some mentioned limited hours.
Value for Money
8.36
Mixed feelings on pricing for food and amenities.
Food and Beverage
7.91
Some guests found the food quality and breakfast offerings below expectations.
Overall Experience
9.38
Overall, guests expressed a very positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Luxurious Amenities
The Westin Brisbane offers an outdoor swimming pool, 24-hour fitness centre, and spa facilities for a truly indulgent stay.

Culinary Delights
Indulge in authentic Italian flavors at Settimo by Guy Grossi or savor international cuisine and cocktails at The Charles'. Don't forget to swim up to Nautilus Pool Bar for a refreshing drink.

Relaxing Retreat
Unwind at the Heavenly Spa by Westin with a variety of treatments including facials, massages, and therapy baths, ensuring a rejuvenating experience.

Experience luxury and relaxation in the heart of Brisbane CBD at The Westin Brisbane. Book your stay now to enjoy these exquisite offerings.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.7
Based on 1563 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.38
P
Peter • couple • nz
5
Pros:

Breakfast just OK - limited choices

Cons:

Restaurant had a very limited menu and the bar had no counter food. Light controls were bizarre.

2026-08-28 • via Nuitee
C
Craig • solo_traveller • au
10
Pros:

Excellent service, staff very friendly and room service was quick turn around!

2026-08-26 • via Nuitee
C
Charlie • couple • au
5
2026-08-25 • via Nuitee
M
Michelle • couple • au
10
Fancy!
Pros:

So professional, service was amazing and facilities were just as good!

2026-08-23 • via Nuitee
M
Marie • couple • au
7
Cons:

It had no balcony and the water pressure wasn't the best in the shower

2026-08-22 • via Nuitee
S
Samuel • family_with_children • au
9
2026-08-17 • via Nuitee
P
Peter • couple • au
9
A great hotel, the staff were fantastic
2026-08-16 • via Nuitee
M
Martin • solo_traveller • au
10
2026-08-16 • via Nuitee
T
Tabitha • couple • au
10
2026-08-15 • via Nuitee
H
How • couple • au
1
2026-08-15 • via Nuitee
Y
ying-hui • extended_group • tw
9
Pros:

Clean . Location.

2026-08-10 • via Nuitee
A
Andrea • couple • au
7
2026-08-09 • via Nuitee
A
Alison • couple • au
9
2026-08-08 • via Nuitee
J
Juanma • couple • au
8
2026-08-03 • via Nuitee
F
Franca • couple • au
10
Wonderful stay - great room and location
Pros:

Location

Cons:

Pool was closed for cleaning unexpectedly

2026-08-03 • via Nuitee
M
Martina • couple • au
9
The modern and contemporary feel to the hotel and service you receive every minute of your stay is currently at the top
Pros:

The ease of access, the service from the moment you walk through the door to your check out day

Cons:

There’s nothing I can fault

2026-08-03 • via Nuitee
S
Sarah • couple • au
10
2026-08-02 • via Nuitee
T
Tanya • solo_traveller • au
10
2026-08-02 • via Nuitee
L
Lin • family_with_children • au
9
2026-07-25 • via Nuitee
B
Belanna • solo_traveller • au
10
2026-07-25 • via Nuitee