Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent Staff
Great Location
Cons:
Maintenance Issues
Lack of Survey Feedback

Categories

Cleanliness
8.31
While the rooms were very clean, maintenance issues were highlighted in one review.
Service
9.78
The staff received high praise for their attentiveness and support during stays.
Location
9.32
The location was described as perfect, within close walking distance to amenities.
Room Quality
9.27
The rooms were described as marvelous with stunning views.
Amenities
9.3
Amenities including the Wetdeck and lounge received positive mentions.
Value for Money
9.26
Guests indicated that the experience was worth the money.
Food and Beverage
8.81
Breakfast team highlighted for their lovely attention, indicating good food service.
Overall Experience
8.78
Overall positive experiences shared, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:04

Property Description

Luxurious Accommodations in the Golden Triangle
W Kuala Lumpur offers a vibrant stay in the heart of the city center with a rooftop swimming pool and in-house dining options.

Central Location
Within walking distance to iconic landmarks like the Petronas Twin Towers and Suria KLCC, you can easily explore the best of Kuala Lumpur.

World-Class Amenities
Relax in stylish rooms overlooking the city, equipped with modern comforts like a flat-screen TV and Nespresso coffeemaker. Indulge in fitness facilities, spa treatments, and authentic dining experiences at Yen and Flock.

To experience a fusion of luxury and convenience, book your stay at W Kuala Lumpur now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9.1
Based on 1041 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.78
P
PIN CHI • extended_group • tw
10
Pros:

Derek Gerrard Deva is the most friendly and amazingly staff in the hotel.

2026-10-12 • via Nuitee
C
Chee keong • couple • my
8
2026-10-09 • via Nuitee
L
lichiu • couple • tw
10
Pros:

非常寬敞
服務很好
View非常漂亮
一定要住雙子星view

Cons:

我住14樓還聽得見樓下喇叭聲音
但可能是馬來西亞特色

2026-10-07 • via Nuitee
I
irene ker sin • couple • my
10
2026-09-18 • via Nuitee
H
Hichem • solo_traveller • fr
10
2026-09-17 • via Nuitee
M
Mustafa • solo_traveller • tr
10
Pros:

The staff was exceptionally friendly and helpful, promptly fulfilling all my requests without any hesitation, was on a business trip but also felt like a mini holiday

2026-09-17 • via Nuitee
M
Matvinder • couple • au
10
Relaxing Stay
Pros:

Excellent location and great service

Cons:

Breakfast needs variety.

2026-09-13 • via Nuitee
M
Matvinder • solo_traveller • au
10
2026-09-13 • via Nuitee
V
Vanessa • family_with_children • es
7
Pros:

La ubicacion

Cons:

El personal de piscina no era muy Atento , la piscina cierra pronto

2026-09-11 • via Nuitee
R
Ricardo • solo_traveller • es
9
Pros:

Instalaciones, desayuno y piscina

Cons:

Nada reseñable

2026-09-08 • via Nuitee
S
Sanjay • couple • jp
10
最高のホスピタリティに感謝！
Pros:

滞在中に突然体調を崩してしまい、ホテルの方に迅速な応急処置と病院への搬送手続きを行っていただきました。その際、日本人スタッフの方が病院まで同行してくださり、サポートしてくださったおかげで、不安な状況のなか本当に救われました。ホテルに戻ってからも、体調を気遣って温かいお茶や朝食をお部屋まで届けてくださり、その細やかなおもてなしに深く感動いたしました。さらに、チェックアウト後に空港へ向かうタクシーの中に携帯電話を置き忘れてしまうというトラブルがあったのですが、ここでも日本人スタッフのフナト様に大変お世話になりました。フナト様の迅速で親身なご対応のおかげで、無事に東京で手元に受け取ることができました。旅行中のトラブルが重なったにもかかわらず、スタッフの皆様のプロフェッショナルで温かい素晴らしい連携のおかげで、最高の滞在の思い出となりました。「改めてWホテルに滞在して本当に良かった」と心から思っております。サポートしてくださったすべてのスタッフの皆様に、この場を借りて深く御礼申し上げます。また必ず宿泊させていただきます。

2026-09-06 • via Nuitee
L
Leow • couple • my
10
2026-09-05 • via Nuitee
Y
Yumi • couple • jp
10
2026-09-05 • via Nuitee
A
Abdullo • extended_group • uz
10
Pros:

Все на уровне👏👏👏

2026-09-04 • via Nuitee
A
Azza • couple • om
10
I definitely will come back inshaAllah
Pros:

Everything literally

Cons:

Nothing

2026-09-03 • via Nuitee
S
Sarra • solo_traveller • dz
10
Top
Pros:

J’ai vraiment apprécié mon séjour dans cet établissement. Tout était à la hauteur de mes attentes et j’ai été très satisfaite de mon expérience.

Le personnel était particulièrement accueillant, sympathique, souriant et très aimable. Leur professionnalisme et leur disponibilité ont rendu mon séjour encore plus agréable.

J’ai beaucoup apprécié la qualité du service ainsi que l’attention portée aux clients. Tout était bien pris en charge et l’ensemble de l’expérience était vraiment très satisfaisant.

Je recommande vivement cet établissement et je serai ravie d’y séjourner à nouveau lors d’un prochain voyage.

Cons:

Rien

2026-09-03 • via Nuitee
S
Sophie • family_with_children • mu
10
2026-08-31 • via Nuitee
A
Abdulelah • family_with_children • sa
9
2026-08-28 • via Nuitee
S
Samantha • solo_traveller • nl
10
Pros:

Value for money is hoog. De service is echt fantastisch, overal wordt aangedacht en al het personeel staat voor je klaar. Het ontbijt is echt geweldig, nog nooit zo goed ontbijt gehad als hier. De ligging direct naast de twin towers en midden in KLCC. Keurig netjes zwembad en overige voorzieningen.

Cons:

Niets! Alles een dikke 10!

2026-08-27 • via Nuitee
C
Cosette • solo_traveller • ch
10
2026-08-20 • via Nuitee