Glorious Service Suite At Times Square

Hotels
•
Independent
7.6 (64 reviews)
No 1 Jalan Imbi, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100 , Kuala Lumpur , MY
60-1128809072

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Children allowed

Facilities

Fitness facilities
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
ATM/banking
Safe-deposit box at front desk
Smoke-free property
Grocery/convenience store
See all facilities

Review Highlights

Pros:
Good location
Range of amenities
Cons:
Sagging mattresses
High parking fees
Cleanliness concerns

Categories

Cleanliness
6.66
Reviews mentioned that cleanliness was not up to standard.
Service
8.13
Standard quality for this hotel tier.
Location
8.67
Good location mentioned in multiple reviews.
Room Quality
6.62
Both mattresses were sagging, impacting overall comfort.
Amenities
8.15
Good range of amenities available as mentioned in the reviews.
Value for Money
7.11
Parking was deemed expensive, influencing perceived value.
Food and Beverage
7.76
Not mentioned directly in the reviews.
Overall Experience
7.73
Mixed feelings; though issues were noted, location and amenities offered a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:22

Property Description

Recreational Opportunities: Enjoy the outdoor pool, sauna, and fitness center at the aparthotel.

Convenience Store and Amenities: Indulge in the grocery/convenience store, dry cleaning/laundry services, and luggage storage.

Comfortable Accommodation: Relax in air-conditioned rooms with kitchenettes, LED TVs, and private balconies.

Stay at Glorious Service Suite At Times Square for a luxurious stay in Kuala Lumpur's Bukit Bintang area. Explore nearby attractions such as Berjaya Times Square and Pavilion Kuala Lumpur for a memorable experience.

Important information:

Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features concierge services and a hair salon.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KLA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

7.6
Based on 64 reviews
Cleanliness: 6.66
Service: 8.13
Location: 8.67
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 7.76
Overall Experience: 7.73
R
RAQUEL • couple • my
7
Please put extra rag for. The toilet floor so we can use to dry our feet
Pros:

Affordable

Cons:

Theres a cockroach come out from under the bed while we sleeping…aircon is leaking

2026-03-03 • via Nuitee
R
RickRR • extended_group • sg
1
Pros:

I didnt managed to stay. My room wasnt available and I was asked to cancel.

Cons:

Bad experience.

2026-02-09 • via Nuitee
A
AHMAD RUZI • family_with_children • my
10
2025-10-03 • via Nuitee
W
Wan Fauziah • family_with_children • my
5
2025-09-06 • via Nuitee
• extended_group • om
10
2025-08-23 • via Nuitee
N
Nur Munirah • family_with_children • my
4
Sorry we would prefer not to repeat the stay here.
Pros:

-Good location.
-Hot water and strong shower available. Bath tub available.
-Cleanliness was OK.
-bedsheets smelled good but some had stains.
-Kettle, hair dryer, iron, toothbrush with toothpaste, shampoo, soap were available in the facility.

Cons:

1. Both the mattresses were sagging in the middle. They were really uncomfortable. Some of the bedsheets had stains.
2. Parking was expensive. I paid RM 75 for 3 days parking.
3. Be careful with the final price. When you book they only show you the initial price. Once you book, please look at the pdf for final price. There were 15% service fees and 8% fees for something else (I couldn’t remember). (If you’re non Malaysian you would also have separate tourism fee but its only Rm 10 if im not mistaken).
4. Deposit was RM 100, fully refunded.
5. Other things were not perfect but acceptable.

2025-08-14 • via Nuitee
S
Saeed • family_with_children • sa
7
2025-08-06 • via Nuitee
K
Ken • family_with_children • au
5
Don't look too closely at anything
Pros:

Good location

Cons:

Wifi didn't work, not clean.

2025-08-02 • via Nuitee
M
M. Sayed-Ul Islam • family_with_children • bd
8
Pros:

Enough space

2025-07-23 • via Nuitee
B
Bhuvaneswari • family_with_children • in
5
2025-07-22 • via Nuitee
A
Anonymous • family with young children • ph
8
Very good
2025-07-19 • via Nuitee
A
Andrew • young couple • au
9
Superb
2025-07-16 • via Nuitee
A
Aisha • family with young children • in
5
Passable
Pros:

Old furniture

Cons:

Cockroaches seen
Very very old kitchen cabinets

2025-07-11 • via Nuitee
B
Bernard • family with young children • my
9
Superb
Pros:

Friendly staff.good location.

Cons:

Nothing

2025-06-29 • via Nuitee
N
Noorfiza • family with young children • sg
5
Passable
2025-06-18 • via Nuitee
S
Santosh • family with young children • th
10
Exceptional
Pros:

Good location big size room there is a big mall value for money

2025-05-31 • via Nuitee
S
Siti • family with young children • my
8
Very good
2025-05-20 • via Nuitee
S
Siti • family with young children • my
10
Exceptional
2025-05-19 • via Nuitee
E
Eliezsya • family with young children • lk
10
Exceptional
2025-05-15 • via Nuitee
M
Mr.mohammad • solo traveller • bd
10
Exceptional
2025-03-23 • via Nuitee