Zaan Hotel Amsterdam - Zaandam

Hotels
8.6 (6974 reviews)
Ebbehout 22-40 , Zaandam , NL

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room cleanliness issues
Limited breakfast selection

Categories

Cleanliness
8.15
Several reviews noted issues with room cleaning and maintenance.
Service
9.15
Staff were consistently described as friendly and helpful.
Location
9.15
The hotel is conveniently located near transport links and quiet areas, ideal for rest.
Room Quality
8.65
Rooms were generally spacious and comfortable, but some issues mentioned.
Amenities
8.65
Amenities available were sufficient, though some minor items like slippers were noted as missing.
Value for Money
8.65
Reviews suggest good value relative to quality, although some felt cleaning standards could be better.
Food and Beverage
7.65
Breakfast selection was mentioned as limited, impacting overall perception.
Overall Experience
8.75
Most guests expressed enjoyment overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:28

Property Description

Luxurious Amenities

At Zaan Hotel Amsterdam - Zaandam, experience luxury at its finest with rooms equipped with free WiFi, Nespresso coffee machine, rain shower, and more.

Delicious Dining Options

Indulge in a delightful culinary experience at Brasserie Tsar, offering a French-oriented menu with local ingredients and a cozy fireplace to unwind.

Convenient Location

Located in the heart of Zaandam with easy access to Zaandam train station, enjoy quick 12-minute rides to Amsterdam central station and explore nearby attractions like Zaantheater and Zaanse Schans.

Ready to elevate your travel experience? Book your stay at Zaan Hotel Amsterdam - Zaandam now for a memorable getaway.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.
A Greener Stay at Zaan Hotel Amsterdam Zaandam At Zaan Hotel Amsterdam Zaandam, we care about our guests and the planet. As a proud holder of the Green Key certification, we are committed every day to creating a more sustainable world. That’s why we choose to use water and energy consciously and limit housekeeping during your stay. We do not clean your room automatically every day. Need fresh towels or extra amenities? Our Front Desk team will gladly assist you. Staying with us for three nights or more? Your room will be refreshed automatically after every two nights (starting from the third night). By staying with us, you enjoy the comfort of a 4-star hotel and contribute to a greener future. Thank you for choosing sustainability with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 6974 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.75
I
Ire& • solo_traveller • it
8
Molto comodo
Pros:

Hotel bello, in buona posizione a 5 minuti a piedi dal centro e dalla stazione. Ampia camera e letti comodi.

Cons:

Parcheggio a pagamento 15 euro

2026-09-12 • via Nuitee
K
Kim • couple • gb
7
Nice clean hotel 1 min walk from station and 15 minutes or 2 stops on train to Amsterdam Central
Pros:

Great food comfortable beds

Cons:

Lack of tea coffee replacement

2026-09-12 • via Nuitee
E
Erin • couple • us
9
It was mostly good and I’d stay again
Pros:

It was clean and centrally located. The restaurant is also amazing, especially the Tika Masala

Cons:

Bad lighting in the bathroom, phone didn’t work, US outlet didn’t work, and the bathroom design could have benefited from an additional drain

2026-09-12 • via Nuitee
J
Jamie • couple • gb
10
2026-09-12 • via Nuitee
C
Chantal • extended_group • ca
9
Pros:

Hotel super bien localisé, propre et accueillant

Cons:

les oreillers sont trop grosses (pour moi)

2026-09-12 • via Nuitee
K
Kuochun • extended_group • tw
10
無
Pros:

無

Cons:

無

2026-09-11 • via Nuitee
M
Mehdi • solo_traveller • fr
6
2026-09-11 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-09-11 • via Nuitee
G
Geraldo • couple • br
10
Atendeu as expectativas
Pros:

Localização

Cons:

N/D

2026-09-11 • via Nuitee
A
ADAUTO • couple • br
10
Pros:

Acomodação excelente, pertíssimo do supermercado e 270 m da estação de trem que vai direto para Amsterdã.

2026-09-10 • via Nuitee
N
Natasa • couple • be
1
2026-09-10 • via Nuitee
S
Stephen • couple • gb
9
Good place to stay.
Pros:

Good location. Clean. Comfortable. Good breakfast.

2026-09-09 • via Nuitee
C
C_ZHU • extended_group • au
9
2026-09-09 • via Nuitee
A
Ahmet • couple • nl
1
Cons:

AVOID THIS HOTEL!

We checked in on September 7th and had problems from the very beginning. They gave us the wrong room, our key card did not work, and they later admitted it was their mistake.

The next day, I told reception that I wanted to extend my stay. €115 was taken directly from my bank account, yet when I returned to my room, they had deactivated my key card.

They then claimed they had found some ash under the radiator and charged me a €250 penalty, despite the fact that I do not smoke and the ash was not mine. They refused to listen to any explanation.

Even though I was willing to pay for my stay, they refused to give me access to my room while all of my belongings were still inside. After a long argument, I was eventually allowed to collect my belongings under the supervision of a cleaning employee — and I was left out on the street.

The receptionist Collin was exceptionally cold, arrogant and completely lacking in hospitality. His attitude was absolutely unacceptable.

Taking money from a guest’s account, cancelling their room access, refusing to properly resolve the situation, and leaving a guest stranded on the street is NOT acceptable hotel service.

There are plenty of hotels where guests are actually treated with respect. Spend your money somewhere else.

I will be pursuing all legal rights available to me regarding this incident.

I would never stay here again.

2026-09-09 • via Nuitee
F
Filipp • solo_traveller • es
9
2026-09-09 • via Nuitee
A
Ahmet • couple • nl
1
Cons:

AVOID THIS HOTEL!

We checked in on September 7th and had problems from the very beginning. They gave us the wrong room, our key card did not work, and they later admitted it was their mistake.

The next day, I told reception that I wanted to extend my stay. €115 was taken directly from my bank account, yet when I returned to my room, they had deactivated my key card.

They then claimed they had found some ash under the radiator and charged me a €250 penalty, despite the fact that I do not smoke and the ash was not mine. They refused to listen to any explanation.

Even though I was willing to pay for my stay, they refused to give me access to my room while all of my belongings were still inside. After a long argument, I was eventually allowed to collect my belongings under the supervision of a cleaning employee — and I was left out on the street.

The receptionist Collin was exceptionally cold, arrogant and completely lacking in hospitality. His attitude was absolutely unacceptable.

Taking money from a guest’s account, cancelling their room access, refusing to properly resolve the situation, and leaving a guest stranded on the street is NOT acceptable hotel service.

There are plenty of hotels where guests are actually treated with respect. Spend your money somewhere else.

I will be pursuing all legal rights available to me regarding this incident.

I would never stay here again.

2026-09-09 • via Nuitee
N
Nenad ZR • solo_traveller • rs
10
Solo travel
Pros:

As someone who is working in this industry and as a housekeeping manager, there are a few minor things regarding cleanliness that I would change, but overall, I would recommend the hotel. Good value for money and a very good location.

2026-09-09 • via Nuitee
Q
Qin • couple • cn
9
2026-09-08 • via Nuitee
H
Honoka • couple • jp
7
まぁ、良かったです!
Pros:

近くにスーパがあったこと。
アムステルダム中央駅に二駅で着くこと。

Cons:

タオルが汚れてた、、、
初日は大きめのタオルしか用意されてなかった。

2026-09-08 • via Nuitee
A
Aloisi • couple • it
9
2026-09-08 • via Nuitee