The Townhouse Boutique Hotel

Loud club downstairs on the Saturday night so was very loud music. Also, quite a bit of trouble involving the police on the street outside. Wet patch on the floor near be bath, broken sign and glass within the room. Grout in the bathroom had some mould on it.

Room quite hot. No A/C

Because of current building works, neither of our windows opened and sadly the provided fan just moved around the hot air.

When we arrived we where "greated" by a member of staff, i say greated but i felt like i was an inconvenience to her. We stayed in the Dalton suite, which is a very nice room, but the tv is far too small for the room, and it was too warm. Our room was right above the bar and if you stood on the floor the floor actually vibrated with the bass of the music it was horrendously loud. We went for a meal in the restaurant, which was lovely, I asked about breakfast as we weren't told about it when we checked in. The same member of staff informed me it would be delivered to our room after the restaurant had closed, which puzzled me. So at 10pm we got a knock on our door, my husband answered it to a young man with two trays in his hands and said, " here are your breakfasts and sorry about the noise". The breakfast consisted of 2 pastries, 1 very small jar of jam, 1 pot of muesli, 1 pot of yoghurt and a small bottle of orange juice. Which I do not consider a continental breakfast. After being woken up at 10pm with our breakfast and the very, very loud music we left the hotel at 10am and met the cleaners on the stairs, which where a lot more polite to us, asking did we have a long journey to go and have a safe journey, than the actual staff member was.

Scaffolding outside, which could have been mentioned in the booking process, as well as a lack of a lift, which could be an issue with some guests.

Had kitchen but couldn't drink tap water, only had 1 bottle of water for 2 guests.
Toilet smelt like it wasnt cleaned with nice products felt dated and cheap.

Seguals all over the roof from the window, that were really loud..

Check in was in the wine bar.

Just didnt feel like a boutique hotel.

Would rather go to stay at weatherspoon and its 1/2 price.

The hotel isn't really a hotel, as it doesn't provide breakfast. There is a sink and crockery and cutlery, a toaster, fridge and kettle. But nothing to make coffee with.
There is no lift so don't come with heavy luggage or if you have difficulty with lots of stairs.

I can’t speak for weekdays but we stayed Friday and Saturday night and below the hotel it’s a bar/restaurant but apparently it turns into a nightclub at weekends and the music was so loud and shouting/screaming from people was constants up until about midnight-1am. Just something to note if you plan to stay on a weekend and won’t be joining the party below.

nothing to complain about at all

We stayed in room 5 which was noisy as beside main door . The room door banged all evening plus there was a led light on the stairs which lit up the entire room. We like dark and quiet for sleep . Unfortunately this was the downfall of hotel for us as we hardly slept