Sheraton Istanbul City Center

Hotels
•
Sheraton
9.6 (862 reviews)
Hacı Ahmet Mah. Kurtuluş Deresi Cad. No:23 Beyoğlu , Istanbul , TR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several named and praised)
Central, convenient location (bus stop at hotel)
Excellent breakfast/morning buffet (though some found it pricey)
Shuttle service available
Family/kid-friendly
Early check-in and accommodating reception
Clean rooms despite some wear
Cons:
Price issues: higher rate than booking and perceived poor value
Hidden deposit required and reports of incomplete refund
Rooms feel aged/worn (scuffs, chipped tiles, peeling paint)
Noisy corridors and front door lock problems
Breakfast/food prices considered expensive by some
Housekeeping practice concerns (flipping sheets for reuse)
Some rooms not suitable for 3 people; unpleasant views for some

Categories

Cleanliness
9.4
Generally reported as clean, but guests noted worn details (scuffed furniture, faded textiles, chipped tiles, peeling paint) and at least one concerning housekeeping practice (flipping sheets).
Service
10
Very strong service: multiple guests praised staff by name, highlighted helpful, courteous and accommodating reception, early check-in and attentive assistance with luggage.
Location
10
Excellent central location: many comments about close proximity to city attractions, bus stop right by the hotel and useful shuttle service.
Room Quality
9.1
Mixed: rooms are clean but show age and wear; some guests reported cramped layout for three people, noisy corridors/front door issues and less pleasant views for certain rooms.
Amenities
10
Positive amenities: shuttle service and family/kid-friendly facilities noted; staff provided access to the lounge during delays — overall amenities perceived helpful.
Value for Money
8.6
Weaker: several guests complained about pricing (rate shown on Booking doubled), an unexpected deposit requirement and deposits not fully refunded; breakfast also described as expensive.
Food and Beverage
9.7
Generally praised (fantastic morning buffet cited), but some guests felt breakfast was unreasonably expensive.
Overall Experience
10
Very positive overall: many repeat guests and enthusiastic thanks to staff; high satisfaction despite isolated issues with value and room wear.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 20:17

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Sheraton Istanbul City Center with 254 tastefully designed guest rooms, each equipped with modern amenities and stylish decor.

Wellness and Dining
Indulge in relaxation at the indoor pool, fully equipped fitness centre, and Shine Spa. Enjoy a delicious continental or buffet breakfast at Nev-i Lokma Restaurant and savor international and Turkish cuisine at the on-site restaurant.

Convenient Location
Located steps away from Arter Art Gallery and close to popular attractions like Istiklal Street and Taksim Square, Sheraton Istanbul City Center offers a prime location for exploring the vibrant city of Istanbul.

Book now to experience unparalleled luxury and convenience at Sheraton Istanbul City Center.

Important information:

Please note that the property will send you a 3D secure payment link for nonrefundable bookings to pay with the credit card at any time after completing the reservation.

For refundable bookings, the hotel will pre-authorize the card and block first night's amount as guarantee. Guests can pay upon arrival.

When booking more than 5 rooms, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

9.6
Based on 862 reviews
Cleanliness: 9.4
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 10
Value for Money: 8.6
Food and Beverage: 9.7
Overall Experience: 10
D
Dr. Muhammad Nawaz • couple • pk
10
2026-09-19 • via Nuitee
M
Makhmudova • couple • uz
9
Pros:

The staff and their hospitality

Cons:

Its location and neighborhood. Also, the noose from the corridor travels into the room, and can be a reason to disturb/wake up the guests

2026-09-19 • via Nuitee
F
Fadi • couple • il
1
2026-09-18 • via Nuitee
A
Aleksandr • family_with_children • ru
7
Pros:

Завтрак отличный,отличный персонал

Cons:

Спа убитый, хамам и сауна тоже требует ремонта,специально выбрали этот отель ради спа и бассейна,в итоге расстроились,фото приложу

2026-09-18 • via Nuitee
A
Artur • solo_traveller • tr
10
2026-09-17 • via Nuitee
D
Duraiz Khaliq • family_with_children • at
9
Pros:

breakfast,room,location

Cons:

There was a lot of street noise

2026-09-15 • via Nuitee
A
Ali emre • couple • tr
10
2026-09-15 • via Nuitee
K
Katerina • solo_traveller • au
10
2026-09-13 • via Nuitee
P
pedram • family_with_children • us
8
Pros:

Breakfast was good and better than similar hotels that I've been stayed in Istanbul

2026-09-12 • via Nuitee
A
Angéla • extended_group • hu
10
2026-09-12 • via Nuitee
M
Mohammad • couple • qa
10
2026-09-08 • via Nuitee
M
Mohammad • couple • qa
10
2026-09-08 • via Nuitee
R
Rahul • family_with_children • de
9
2026-09-05 • via Nuitee
M
Muhammad • solo_traveller • gb
8
2026-09-03 • via Nuitee
M
Mira • family_with_children • fr
7
2026-09-01 • via Nuitee
S
Scenic12017664574 • Couples • London, England
10
Value for money
Pros:

Really centrally located property, you can walk from the metro (we even took the metro from the airport), or you can take their shuttle to the main square.
Great bedroom which feel newly refreshed. We booked an executive room and the club lounge was excellent, fresh salads and hot food too. The service in lounge was excellent, the best service throughout my stay was from Arif and the team, super efficient and they took care of our needs.
The spa was great, sauna and steam room especially, all all complimentary, just remember to bring your hat for swimming.

2026-08-29 • via Tripadvisor
H
Hiroki • solo_traveller • jp
7
2026-08-25 • via Nuitee
U
Ushna • extended_group • pk
10
2026-08-23 • via Nuitee
K
Konul • couple • az
10
2026-08-20 • via Nuitee
S
SQUALO85 • Business • Dubai, Emirate of Dubai
10
All good, will return again, just in a couple of few days
Pros:

Excellent stay, friendly, supportive, and extremely eager to constantly achieve top tier performance. Hotel grounds and facilities state of the art and clean, tidy, spa area, such as swimming pool sauna and steam, hamam cosy. The only issue is that the bed was a little bit loud during intercorse, which hopefully didn't wake the neighbours. Breakfast and club lounge, excellent.

2026-08-19 • via Tripadvisor