Van der Valk Hotel Amsterdam - Amstel

Hotels
Van der Valk Hotels
8.8 (7652 reviews)
20 Joan Muyskenweg , Amsterdam , nl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great views
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Food quality inconsistent
Some service variability
Slightly far from city center

Categories

Cleanliness
8.76
Many reviews appreciated cleanliness, but some mention issues such as a cigarette butt found, suggesting a need for improvement.
Service
9.23
Overall positive comments about staff friendliness, although some inconsistency noted.
Location
8.77
Location noted as convenient for transport but slightly far from city center, balancing out the score.
Room Quality
9.22
Repeated praise for room comfort and amenities contributes to a higher score.
Amenities
8.75
The spa and bar were appreciated, though some minor complaints about specific amenities.
Value for Money
8.71
Standard perception for this hotel tier, considered reasonable.
Food and Beverage
7.76
Mixed reviews on food quality, with some finding it lacking at times.
Overall Experience
9.23
Overall very positive experiences shared by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:26

Property Description

Luxurious Accommodation with Wellness Facilities

Located in the heart of Amsterdam's Oost district, Van der Valk Hotel Amsterdam - Amstel offers 4-star accommodation with top-notch fitness facilities and a spa and wellness center. The spacious rooms, ranging from 24m2 to 55m2, feature modern amenities including a flat-screen TV, air conditioning, and a rain shower in the private bathroom.

Relaxation and Indulgence

Guests can unwind at the spa and wellness center, which boasts an infra-red sauna, Turkish steam bath, outdoor pool, and more. Indulge in massage services or pamper yourself at the wax salon.

Culinary Delights and Convenience

Start your day with a live cooking breakfast buffet and savor international cuisine at the on-site restaurant. Unwind at Bar Moqum with a drink or enjoy a meal. With a prime location near public transportation, major venues, and the airport, Van der Valk Hotel Amsterdam - Amstel offers both luxury and convenience.

Important information:

A valid proof of identity must be presented at check-in. Check-in is possible from the age of 18. Each guest is required to identify himself and to register. Children under 18 years of age may only stay overnight under parental supervision.

Credit cardholder must match guest name or provide authorization.

For our suites a deposit of €250 is required.

When booking 6 rooms or more, different policies and additional supplements may apply. The hotel reserves the right to cancel the reservation if the group policies are not met.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 7652 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
S
Sérgio extended_group pt
8
2026-08-29 via Nuitee
L
Learnie couple gb
10
Pros:

Wonderful stay, the daytime & evening staff were both exceptional, young male student bartender was really lovely too. Unfortunately we didn’t have time to eat in the venue, but the room was beautiful we would definitely come again. Not too far from Amsterdam city centre by car. Beautiful experience!

2026-08-29 via Nuitee
B
Brecht couple be
10
Perfect verblijf, dichtbij centrum en heerlijk ontbijt.
Pros:

Modern hotel, Mooie kamers, zeer zeer lekker ontbijt.
Centrum gemakkelijk te bereiken met een taxi of openbaar vervoer.
Een topper!

Cons:

Niets.

2026-08-29 via Nuitee
L
lou couple fr
10
2026-08-29 via Nuitee
F
Fabian extended_group de
10
2026-08-29 via Nuitee
J
Judith couple fr
10
2026-08-28 via Nuitee
L
Laila couple nl
8
2026-08-28 via Nuitee
D
Danilo couple gb
10
Pros:

I had a really enjoyable stay at Van der Valk Hotel Amsterdam – Amstel. The room was excellent — spacious, modern, very clean and extremely comfortable. Everything was well maintained, and the bed was particularly comfortable, making it easy to relax after a day in Amsterdam.
The restaurant was also a highlight of the stay. The food was delicious, beautifully presented and there was a great choice on the menu. The atmosphere was lovely, and it was a great place to enjoy a meal without needing to leave the hotel.
What really made the stay special, though, was the service. The staff were friendly, welcoming and professional throughout. Nothing felt like too much trouble, and they made us feel genuinely looked after.
Overall, a fantastic hotel with beautiful rooms, a great restaurant and excellent service. I would definitely come back and highly recommend it to anyone visiting Amsterdam.

2026-08-28 via Nuitee
A
Alina Hanna couple de
8
2026-08-28 via Nuitee
I
Iana couple fr
10
2026-08-28 via Nuitee
N
Noumoudjon couple fr
8
2026-08-28 via Nuitee
J
Jessica couple fr
10
2026-08-28 via Nuitee
A
Andrea extended_group it
7
Nella norma
Pros:

Le stanze

Cons:

Personale freddo e distaccato

2026-08-27 via Nuitee
G
Glenn family_with_children gb
8
Great trip, good hotel, would consider returning but only if the service in the food areas is significantly improved
Pros:

Location, bistro, gym, pool. Front of house staff especially Amane or Adame the lady was super helpful when my return flight to the uk was cancelled on Monday evening. The young Dutch gentleman was a breath of fresh air in his manner in and and around the Bistro. I believe he started working at the hotel the same day as Amane. Sky Barbon Saturday was class.

Cons:

The rest of the waiting on staff on the buffet restaurant and bistro. They stood around talking, the buffet restaurant only had 18 guests sat down for Breakfast on one of our days yet I counted over 20 covers that had not been removed/cleaned. My son and I arrived for breakfast around 8am so not too early but not too late and on the first 2-3 days struggled to find a clean table to sit at. The staff are clearly not trained or not supervised or both or simply not good enough sadly for this hotel and price point.

2026-08-27 via Nuitee
G
Gina couple de
10
2026-08-27 via Nuitee
P
Patrick solo_traveller be
8
Pros:

Kamer en saunafaciliteiten

Cons:

Mevrouw aan balie wou ons niet inchecken en zei dat dit pas kon vanaf 15u. Alle andere gasten aan de andere balie konden dit wel omdat de kamers al gepoetst waren. Vreemd. Ik heb toen ook aangeschoven en kon zonder probleem naar inchecken weliswaar voor 15u.

2026-08-27 via Nuitee
A
Abdulrahman couple sa
8
2026-08-27 via Nuitee
P
Peter Chao solo_traveller tw
7
Pros:

Breakfast is great!

2026-08-27 via Nuitee
I
Ines solo_traveller fr
10
2026-08-27 via Nuitee
G
Gabriel couple fr
8
2026-08-26 via Nuitee