Casa Coyote Tulum

Hotels
8.6 (348 reviews)
Km 9.3, Carretera Tulum Boca Paila, Zona Hotelera , Tulum , mx

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good location
Value for money
Cons:
Cleanliness issues
Minor amenities improvements needed

Categories

Cleanliness
7.6
Some concerns were raised about cleanliness in the kitchen and room.
Service
9.1
Multiple reviews praised the staff for being helpful and welcoming.
Location
9.1
The location was highlighted as good for access to the beach and restaurants.
Room Quality
8.6
Rooms were described as sizable and comfortable, though there were some minor issues.
Amenities
8.6
Amenities were generally satisfactory with some suggestions for improvement.
Value for Money
8.6
The pricing was considered good relative to the area and offerings.
Food and Beverage
8.6
Food was positively mentioned, though there were calls for more coffee.
Overall Experience
8.6
Overall, guests had a positive experience with some minor expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:26

Property Description

Luxurious Eco Rooms at Casa Coyote

Escape to the enchanting Tulum and immerse yourself in the serene ambiance of our eco-friendly rooms. Cozy and Sustainable Accommodation: Experience comfort with a king-size bed, AC, and private bathroom. Nature-Inspired Services: Enjoy water from underground channels and complimentary WiFi.

Explore the Best of Tulum: Discover nearby beach clubs like Hotel Casa Malca and indulge in exquisite dining at Loco Tulum. Unwind in Nature: Adjacent to the Mayan jungle, embrace the tranquil surroundings and visit Spa Yáan Wellness.

Personalized Assistance: Let us guide you through Tulum's hidden gems and adventures. Your perfect getaway awaits at Casa Coyote - book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 348 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
C
Carmen van Riel couple nl
7
2026-05-26 via Nuitee
C
Cyrielle extended_group fr
9
Pros:

Super établissement avec un gérant hyper réactif en cas de problème et super sympa ! Les chambres sont très jolies, propres, peut être un peu sombres, mais c’est le prix de la jungle! :)
Accès à la plage en face de l’hôtel, il suffit de consommer une boisson pour avoir accès aux infrastructures type transats!

Cons:

Un chouya loin du centre et des restaurants ou bars ! Mais cela permet d’être loin du bruit des multiples fêtes de Tulum et de dormir au calme!

2026-05-20 via Nuitee
M
María couple mx
8
2026-05-04 via Nuitee
B
Beverly solo_traveller us
9
2026-04-25 via Nuitee
S
Sarah couple dk
9
Stylish little hotel in a great location.
Pros:

The location is great and the room was very comfortable and stylish. We enjoyed the swimming pool and the beach club access, which was stunning. The shared kitchen was an added bonus.

2026-04-20 via Nuitee
R
RoudyTawfiq family_with_children de
8
Solo Trip in Tulum
Pros:

The location, friendliness and professionalism of the staff. The room was spacious and stylish. The hotel has a restaurant, cafe, pharmacy, convenience store around it.

Cons:

I would have appreciated if the doors could be locked from inside or outside with the key.

2026-04-06 via Nuitee
R
Ronald solo_traveller cl
10
Excelente!
Pros:

Excelente el lugar para lo económico que es. Camas cómodas, la habitación está súper bien. Todo muy lindo y limpio. Los espacios comunes excelentes.

Cons:

Por decir algo. A veces la señal de wifi en la habitación se caía, pero en realidad estaba todo muy bien

2026-03-23 via Nuitee
V
Victor extended_group us
8
everything we needed for a lovely stay.
Pros:

We loved the staff, very communicative and helpful. They accommodated all of our needs/requests and helped us to make a lot of great plans.

Cons:

Our room specifically did not have great water pressure, sometimes with no water at all coming out of our sink. Also our curtain was broken so we got a lot of natural light that woke us up.

2026-03-22 via Nuitee
N
Nicusor family_with_children lu
10
Pros:

Best value for money

2026-03-13 via Nuitee
C
Chloe couple ca
6
Pros:

It was a nice place. Nothing fancy but the people were nice and the beds were comfy what more do you need?
We also thought we had booked a 2 bedroom and they moved us no problem. Was super nice of them.
Ohh and the honey soap in the room smelt delicious

Cons:

Only thing that bothered me is that the lighting and curtains.
The curtains were thin so my room has the lights from next doors hotel shining in my eyes when trying to sleep
Ironically the room lighting wasn’t bright enough and didn’t have an option to turn up so when I was sorting my luggage the night before I had to have my phone torch on to see what I was doing which was slightly inconvenient basically the aesthetic was pretty just not 100% functional

2026-03-07 via Nuitee
L
Lucia solo_traveller es
10
Perfecto alojamiento en Tulum cerca de Nomade
Pros:

Ubicación perfecta en medio de la jungla y a pasos del mar

2026-02-23 via Nuitee
P
Petar couple rs
8
Good value for money
Pros:

The location is excellent for a peaceful vacation — it feels like you’re in the jungle in the middle of nowhere, yet it’s only 150 meters from the beach

Cons:

Such a large accommodation requires a reception with a permanent receptionist. Ivo was great over messages, but we never actually met, which is unusual for a 7-day stay.
The room was very dark, both during the day and at night. I understand that I’m in the jungle, but at least give me the option to turn on a light — maybe I want to read something.

2026-02-22 via Nuitee
F
Fabio André couple pt
6
2026-02-10 via Nuitee
A
Ana couple gb
10
2026-02-10 via Nuitee
I
Iuliia couple mx
7
2026-02-08 via Nuitee
A
André solo_traveller de
7
Ok für kurzen Aufenthalt. Lage von Tulum nicht zu empfehlen.
Pros:

Einrichtungen für Co-Working und Gemeinschaftsküche, Manager reagiert schnell (Danke an Ivo!)

Cons:

Zustand der Einrichtung auf den Dächern und des Pools entspricht nicht den Fotos. ziemlich abgenutzt und nicht gut gepflegt. Weg von der Straße zu den Zimmern teils sehr weit und nicht für Rollkoffer geeignet. Keine Aufzüge. Treppen zum Teil sehr eng und instabil. Achtung mit schwerem Gepäck!
Man sollte wissen, dass die Unterkunft im hintersten Teil der Hotelzone liegt und Taxis unverschämt teuer sind (40€ ins Zentrum ist normal). Auch Restaurants sind hochpreisig. Mietwagen oder Scooter dringend zu empfehlen. Die Infrastruktur ist in diesem Teil von Tulum noch sehr unterentwickelt.

2026-01-30 via Nuitee
V
victoria dror solo_traveller cy
1
STAY AWAY THERE IS BETTER PLACES FOR CHEAPER PRICE
Pros:

Mold infestation! Bad smell ! Jungle showers no isolation from mosquitos I was eaten alive forced to leave 3 night before the place refused to refund me ! SCAMMERS STAY AWAY FROM. A health hazard the curtains are full with mold on top of everything the rooms are noisy no isolation you hear people talking the staff talking the feel is like you are in a guest house .

Cons:

Everything! Even the internet is not working!

2026-01-19 via Nuitee
R
Ramtin extended_group ca
9
Cute little hotel for a good price, friendly staff
Pros:

We had a great stay at Casa Coyote. Ivo and his colleagues were very helpful and quickly answered any questions or requests we had.

Cons:

No hooks or racks for towels in our room

2026-01-19 via Nuitee
M
Martina couple it
8
2026-01-19 via Nuitee
M
Marcos extended_group pt
8
2026-01-15 via Nuitee