Cititel Express Penang

Hotels
7.8 (1183 reviews)
No. 123, Nordin Street , George Town , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Efficient check-in and check-out
Pleasant stay

Categories

Cleanliness
7.69
The room is clean.
Service
8.16
Staff is polite and understanding.
Location
8.2
Standard quality for this hotel tier.
Room Quality
8.15
Standard quality for this hotel tier.
Amenities
8.18
Standard quality for this hotel tier.
Value for Money
7.14
Standard quality for this hotel tier.
Food and Beverage
7.19
Standard quality for this hotel tier.
Overall Experience
7.66
Had a very pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:13

Property Description

Convenient Location
Nestled in the UNESCO World Heritage Site of George Town, Cititel Express Penang offers easy access to nearby attractions like Komtar and Prangin Mall.

Modern Accommodations
Enjoy comfortable rooms equipped with modern amenities such as air-conditioning, TV, and en suite bathrooms with city views.

Guest-Friendly Services
Benefit from a 24-hour front desk, luggage storage, and complimentary parking during your stay at Cititel Express Penang.

Capture the essence of Penang's heritage at Cititel Express Penang. Book your stay now to indulge in a seamless blend of comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel reception will be temporarily closed until further notice. Kindly proceed to the reception counter at The Wembley – A St Giles Hotel, Penang for check-in and check-out.

Please take note that pets are not allowed at Cititel Express Penang.
Please take note that there is installed the water dispenser on every floor for Cititel Express, Penang. Therefore, there is no more bottled water provided inside the room.

Starting 1 January 2026, Cititel Express, Penang will operate on a fully cashless payment system. Please use digital or card payments for all transactions
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1183 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.66
M
Mohd syamzarihafifi couple my
8
2026-08-22 via Nuitee
B
Betty solo_traveller my
8
2026-08-20 via Nuitee
P
Phang couple my
10
2026-08-19 via Nuitee
Z
Zam Azizul solo_traveller my
10
2026-08-18 via Nuitee
V
Vi Vian couple my
7
2026-08-17 via Nuitee
A
Azah solo_traveller my
9
berbaloi dan boleh datang semula...
Pros:

kecil tapi selesa, boleh dikunjungi semula, dekat dengan tempat shopping dalam jarak berjalan kaki, parking untuk tetamu pun bagus dan mudah

Cons:

harga cafe hotel agak mahal

2026-08-17 via Nuitee
P
Patrick solo_traveller my
8
2026-08-17 via Nuitee
M
marliah couple my
10
2026-08-15 via Nuitee
H
Hiroshi solo_traveller jp
9
大変良し!
Pros:

立地は少し中心部から離れているが、近くにホーカー、コンビニ、コインランドリーまであり、ショッピングモールも目の前、設備も良くて、そんなに高くないので非常に良い。

Cons:

もう少し中心部に近ければ…

2026-08-14 via Nuitee
O
OKR Yat solo_traveller my
7
Pros:

Morning breakfast

Cons:

lift facilities

2026-08-11 via Nuitee
B
Betty couple id
10
Pros:

Berada di lokasi tengah2 george town sehingga gampang kemana-mana.

Cons:

Tidak ada

2026-08-10 via Nuitee
C
Chong solo_traveller my
9
Pros:

Friendly staffs and well managed.

2026-08-10 via Nuitee
A
Ang solo_traveller my
9
2026-08-09 via Nuitee
F
Fazliana couple my
7
2026-08-05 via Nuitee
Y
Yeoh solo_traveller my
10
2026-08-05 via Nuitee
H
Hua Sheng couple my
6
2026-08-04 via Nuitee
L
Lee solo_traveller my
8
Good choice for budget traveler, with well equipped amenities and great location.
Pros:

Amenities are well provided. . Location is excellent, right in the middle of town within walking distance to shopping malls and food eateries.

Cons:

The room is very compact and no much space for handling a small luggage bag. The bed frame is not sturdy enough and quaking a bit

2026-08-04 via Nuitee
G
GERBY TEH solo_traveller my
10
2026-08-03 via Nuitee
K
Krishnakumar couple my
8
2026-08-03 via Nuitee
C
Cheong couple my
6
2026-08-02 via Nuitee