St Giles Wembley Penang

Hotels
8.3 (1275 reviews)
183, Jalan Magazine , George Town , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Noisy rooms
Cleanliness issues
Cold pool

Categories

Cleanliness
7.76
Clean but issues with dirty mattress and room maintenance observed.
Service
8.73
Staff were friendly and attentive, with good service overall.
Location
9.27
Excellent location with easy access to nearby shopping and attractions.
Room Quality
7.22
Room quality below expectations due to old infrastructure and noise issues.
Amenities
8.25
Amenities generally good, but gym and pool are small and pool water too cold.
Value for Money
8.21
Pricing may not align with overall experience, especially given some cleanliness issues.
Food and Beverage
8.76
Breakfast variety and quality good, however room service could be improved.
Overall Experience
8.23
Overall pleasant stay with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Prime Location in George Town

Situated in the heart of the UNESCO World Heritage Site, The Wembley – A St Giles Hotel, Penang offers easy access to city attractions like Penang Peranakan Mansion and Komtar.

Modern Amenities

Relax in air-conditioned rooms equipped with flat-screen TVs and free WiFi. Unwind by the outdoor pool or stay active at the fitness centre.

Culinary Delights

Indulge in a mix of local, Asian, and international cuisine at Wembley Cafe or savor authentic Japanese dishes at Enoshima. Enjoy panoramic views with refreshing drinks at DSRT Sky Room.

To experience luxury in the heart of George Town, book your stay at The Wembley – A St Giles Hotel, Penang now.

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or valid permanent resident MY PR Card are exempted. Please note that a Local Council fee of MYR 3 will be charged per room per night and is payable directly to the hotel upon check-in.

Please note that pets are not allowed at St Giles Wembley Penang.

Please note that the St Giles Wembley Penang Hotel, Penang, has a water dispenser installed on every floor. Therefore, bottled water is no longer provided inside the rooms except in the executive category. Two bottles of RO water are complimentary daily in the Executive Superior, Executive Deluxe, and Suite Rooms.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1275 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
J
Jing solo_traveller hk
6
Pros:

Decor is old school, although dated, maintained well enough. Pool is decent. Can do laps.

Cons:

If you are a light sleeper like me, avoid. Hotel is facing a main road with engine noises of motorcycles racing through almost all night, plus a nearby place (I think a mosque?) has loud chanting in weird hours (like 5am) I couldn’t place where that chanting came from but it sounds religious (no offense whatsoever intended) it was loud enough to wake me up at 5am everyday.
The hotel telephone line clearly needs repairing. Staff had trouble hearing me clearly and said it’s due to the phone line when I tried to order room service and eventually I gave up and ordered on Grab.

2026-05-29 via Nuitee
T
Thi Duy Phuong couple vn
10
2026-05-28 via Nuitee
T
Thi Duy Phuong couple vn
10
2026-05-28 via Nuitee
W
wallacelee1 solo_traveller my
3
Pros:

room is ok

Cons:

parking and overall building is very old, parking is very bad

2026-05-27 via Nuitee
S
Siti Farhana couple sg
8
2026-05-26 via Nuitee
V
Vei Juan solo_traveller my
8
2026-05-25 via Nuitee
E
Erin couple ch
9
Pros:

the room was spacious. the beds were hard, but still managed to be comfortable. The staff were very friendly and helpful. the location was close to some street markets and the mall. the free parking was also great. We enjoyed the lounges a lot.

2026-05-24 via Nuitee
P
Poh Gaik solo_traveller my
8
2026-05-20 via Nuitee
G
Ghin Shia solo_traveller my
10
2026-05-11 via Nuitee
C
Charanjit couple my
2
2026-05-11 via Nuitee
A
Alexander couple au
8
Very clean location, short walk to city centre
Pros:

Property is very clean and with a good selection of amenities.
Rooms are good and have nice views of the city

2026-05-03 via Nuitee
J
Jennifer extended_group my
9
GOOD FOR VALUE EXCELLENT LOCATION
Pros:

LOCATION

Cons:

THE SHOWER HEAD NOT FUNCTIONING PROPERLY

2026-05-01 via Nuitee
T
tan couple sg
7
Pleasant
Pros:

Location

2026-04-30 via Nuitee
R
Robertson solo_traveller au
10
Good value stay in Penang
Pros:

Good location, friendly and helpful staff, comfortable room, on-site secure parking, good range of breakfast options at buffet.

Cons:

-

2026-04-28 via Nuitee
D
Dore solo_traveller au
10
Location location location
Pros:

The room was spacious. The shower was great. Powerful. It was clean.

Cons:

Nothing

2026-04-26 via Nuitee
G
Grace extended_group sg
9
2026-04-25 via Nuitee
S
Sapitan couple ca
10
Would recommend for anyone staying in Georgetown Penang
Pros:

Clean comfortable stay with kind approachable staff. Felt very high class for a 4 star hotel.

Cons:

Nothing

2026-04-24 via Nuitee
T
Tony couple my
8
2026-04-24 via Nuitee
X
XAVI couple es
9
2026-04-20 via Nuitee
C
Catherine extended_group au
10
2026-04-18 via Nuitee