St Giles Wembley Penang

Hotels
8.3 (1290 reviews)
183, Jalan Magazine , George Town , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Noisy rooms
Cleanliness issues
Cold pool

Categories

Cleanliness
7.76
Clean but issues with dirty mattress and room maintenance observed.
Service
8.73
Staff were friendly and attentive, with good service overall.
Location
9.27
Excellent location with easy access to nearby shopping and attractions.
Room Quality
7.22
Room quality below expectations due to old infrastructure and noise issues.
Amenities
8.25
Amenities generally good, but gym and pool are small and pool water too cold.
Value for Money
8.21
Pricing may not align with overall experience, especially given some cleanliness issues.
Food and Beverage
8.76
Breakfast variety and quality good, however room service could be improved.
Overall Experience
8.23
Overall pleasant stay with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Prime Location in George Town

Situated in the heart of the UNESCO World Heritage Site, The Wembley – A St Giles Hotel, Penang offers easy access to city attractions like Penang Peranakan Mansion and Komtar.

Modern Amenities

Relax in air-conditioned rooms equipped with flat-screen TVs and free WiFi. Unwind by the outdoor pool or stay active at the fitness centre.

Culinary Delights

Indulge in a mix of local, Asian, and international cuisine at Wembley Cafe or savor authentic Japanese dishes at Enoshima. Enjoy panoramic views with refreshing drinks at DSRT Sky Room.

To experience luxury in the heart of George Town, book your stay at The Wembley – A St Giles Hotel, Penang now.

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or valid permanent resident MY PR Card are exempted. Please note that a Local Council fee of MYR 3 will be charged per room per night and is payable directly to the hotel upon check-in.

Please note that pets are not allowed at St Giles Wembley Penang.

Please note that the St Giles Wembley Penang Hotel, Penang, has a water dispenser installed on every floor. Therefore, bottled water is no longer provided inside the rooms except in the executive category. Two bottles of RO water are complimentary daily in the Executive Superior, Executive Deluxe, and Suite Rooms.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1290 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
M
Miranda • couple • nl
8
Prima stadshotel
Pros:

Goed hotel dichtbij alle bezienswaardigheden

Cons:

Luxe en comfort

2026-06-20 • via Nuitee
L
Lee • solo_traveller • sg
9
2026-06-19 • via Nuitee
L
Lillian • extended_group • my
8
Cons:

The light switches especially the master switch and the wardrobe light in our room took a bit of time to figure out. Don't remember having this problem on our stay last year.

2026-06-17 • via Nuitee
Y
Yap Kim Her • couple • my
8
2026-06-14 • via Nuitee
T
Thierry • couple • fr
10
Magnifique séjour dans un très bel hôtel
Pros:

Hôtel haut de gamme de standing international à un prix très attractif. Tout était parfait, la chambre, la piscine le petit déjeuner et le repas du soir étaient exceptionnels. Le personnel est attentionné et efficace. Nous avons eu un problème de voiture qu'ils ont résolu rapidement et avec beaucoup de professionnalisme. Nous recommandons vivement cet établissement.

Cons:

Rien

2026-06-14 • via Nuitee
H
Hasnul Zamani Bin • solo_traveller • my
8
Pros:

The cafe was superb, with a good selection of buffet.
The cafe waitress ( indonesian lady) was very attentive & kind.

Cons:

The gym needs improving in terms of gym size and equipment. The gym needs to look and feel like a gym. Currently it feels like just a room with weights and treadmills.

2026-06-14 • via Nuitee
L
Leymin • solo_traveller • my
10
Get 5 star hote and service with 4 star price. Excellent 👍
Pros:

All 👍

2026-06-13 • via Nuitee
H
Hon Lon • couple • gb
10
2026-06-13 • via Nuitee
E
Eng Heng • couple • my
8
2026-06-13 • via Nuitee
H
Han • couple • mm
9
Satisfying
Pros:

The location is excellent, with convenient access to nearby attractions and restaurants. The staff are friendly and always willing to assist with any requests. The room is clean, spacious, and well-maintained, providing a comfortable stay.

Cons:

The shower hot water supply is delayed, requiring approximately five minutes before hot water becomes available. During this period, only cold water runs.

Additionally, the air conditioning is not operating satisfactorily. Although I reported the issue and the filter was replaced, the improvement has been limited, and the unit is still not cooling effectively.

2026-06-12 • via Nuitee
C
Craig • couple • au
9
Pros:

great breakfast

2026-06-11 • via Nuitee
A
Aishah • extended_group • sg
10
2026-06-07 • via Nuitee
K
Kenneth • couple • sg
10
Best stay
Pros:

Very good and convenience location to penang road and most attraction. Remember to try Tiger Char Kway Teow nearby the hotel!

2026-06-06 • via Nuitee
A
Anil • couple • my
9
2026-06-04 • via Nuitee
N
NUR IZZATI • family_with_children • my
10
2026-06-04 • via Nuitee
A
ashaari • solo_traveller • my
8
Pros:

Benefits of executive suites

2026-06-04 • via Nuitee
J
Johnny Ng • solo_traveller • my
8
2026-06-03 • via Nuitee
D
DIANA • extended_group • my
8
Good location for Georgetown experience and good value for money.
Pros:

Staff were helpful. Location was good. Rooms of a good size.

Cons:

Air conditioning not cold enough

2026-06-01 • via Nuitee
S
Seok Ling • couple • my
8
Pros:

Strategic location

Cons:

Slow check in

2026-06-01 • via Nuitee
J
Jing • solo_traveller • hk
6
Pros:

Decor is old school, although dated, maintained well enough. Pool is decent. Can do laps.

Cons:

If you are a light sleeper like me, avoid. Hotel is facing a main road with engine noises of motorcycles racing through almost all night, plus a nearby place (I think a mosque?) has loud chanting in weird hours (like 5am) I couldn’t place where that chanting came from but it sounds religious (no offense whatsoever intended) it was loud enough to wake me up at 5am everyday.
The hotel telephone line clearly needs repairing. Staff had trouble hearing me clearly and said it’s due to the phone line when I tried to order room service and eventually I gave up and ordered on Grab.

2026-05-29 • via Nuitee