St Giles Wembley Penang

Hotels
8.3 (1328 reviews)
183, Jalan Magazine , George Town , my
+60 4-259 8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Noisy rooms
Cleanliness issues
Cold pool

Categories

Cleanliness
7.76
Clean but issues with dirty mattress and room maintenance observed.
Service
8.73
Staff were friendly and attentive, with good service overall.
Location
9.27
Excellent location with easy access to nearby shopping and attractions.
Room Quality
7.22
Room quality below expectations due to old infrastructure and noise issues.
Amenities
8.25
Amenities generally good, but gym and pool are small and pool water too cold.
Value for Money
8.21
Pricing may not align with overall experience, especially given some cleanliness issues.
Food and Beverage
8.76
Breakfast variety and quality good, however room service could be improved.
Overall Experience
8.23
Overall pleasant stay with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Prime Location in George Town

Situated in the heart of the UNESCO World Heritage Site, The Wembley – A St Giles Hotel, Penang offers easy access to city attractions like Penang Peranakan Mansion and Komtar.

Modern Amenities

Relax in air-conditioned rooms equipped with flat-screen TVs and free WiFi. Unwind by the outdoor pool or stay active at the fitness centre.

Culinary Delights

Indulge in a mix of local, Asian, and international cuisine at Wembley Cafe or savor authentic Japanese dishes at Enoshima. Enjoy panoramic views with refreshing drinks at DSRT Sky Room.

To experience luxury in the heart of George Town, book your stay at The Wembley – A St Giles Hotel, Penang now.

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or valid permanent resident MY PR Card are exempted. Please note that a Local Council fee of MYR 3 will be charged per room per night and is payable directly to the hotel upon check-in.

Please note that pets are not allowed at St Giles Wembley Penang.

Please note that the St Giles Wembley Penang Hotel, Penang, has a water dispenser installed on every floor. Therefore, bottled water is no longer provided inside the rooms except in the executive category. Two bottles of RO water are complimentary daily in the Executive Superior, Executive Deluxe, and Suite Rooms.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1328 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
B
Beenish • solo_traveller • pk
10
Total loved it
Pros:

Loved it

Cons:

Nothing

2026-07-23 • via Nuitee
V
Vincent • family_with_children • sg
7
Ok
Pros:

Staff was friendly, easy accessible

Cons:

I stayed for 2 nights. When I came back to my room around 4.30pm, wanted to rest, my room was not tidy.
Had to call reception to inform them

2026-07-21 • via Nuitee
P
Paul • solo_traveller • nl
9
Luxe hotel met veel comfort
Pros:

Ruimte, hygiëne, goed bed en fantastische douche. Locatie is top

Cons:

Niets, maar het viel ons op dat het geluid van de drukke straat goed te horen is maar het heeft ons niet gestoord.

2026-07-20 • via Nuitee
O
own leong • couple • my
10
住的非常舒服
Pros:

都很好🥰🥰🥰

Cons:

枕头太高针对脊椎不好的人不太友好

2026-07-19 • via Nuitee
H
Hj sismat • extended_group • bn
8
2026-07-18 • via Nuitee
N
Nur Amalina • couple • sg
6
2026-07-17 • via Nuitee
M
Manogaran • extended_group • my
10
Enjoyable n memorable. All thanks to the friendly n diligent people working at the hotel.
Pros:

The staff were all very helpful and friendly. Location is excellent. Facilities are top notch. But it was the staff who made our stay a memorable one. Kudos to all the staff.

2026-07-17 • via Nuitee
N
NURMAIRA • couple • my
9
2026-07-16 • via Nuitee
W
Wan • solo_traveller • sg
10
Good Stay
Pros:

Great locale and friendly staff.

Cons:

NA.

2026-07-13 • via Nuitee
F
faizatul ezmira • couple • my
7
2026-07-13 • via Nuitee
N
Nicholas • solo_traveller • my
8
2026-07-11 • via Nuitee
R
raymond • solo_traveller • my
9
Pros:

Almost everything is perfect

Cons:

Just kinda noisy due to the main road traffic , how ever I got special request due booking for a quiet room, but yet still arrange the room with facing the main road

2026-07-11 • via Nuitee
J
Jarold • couple • ph
9
Nice place to stay in Georgetown
Pros:

I like that it close to the tourist spots
I also like how accommodating everyone is
Room is also really great

Cons:

Nothing much

2026-07-10 • via Nuitee
N
Nihayah • solo_traveller • my
10
2026-07-09 • via Nuitee
S
sumbang • couple • my
9
2026-07-09 • via Nuitee
F
Fecillia • extended_group • my
8
2026-07-09 • via Nuitee
V
Vanessa • solo_traveller • my
10
2026-07-06 • via Nuitee
N
Nik Muhd Munis • couple • my
10
Superb!
Pros:

Breakfast superb!

Cons:

None

2026-07-06 • via Nuitee
N
Nurudin • solo_traveller • my
9
2026-07-05 • via Nuitee
B
Bajwa • extended_group • sa
8
Pros:

Connecting rooms, location

Cons:

Pillow variety could be more…hard pillows only, no soft pillows were available

2026-07-05 • via Nuitee