Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Service quality inconsistency

Categories

Cleanliness
8.08
Several reviews mentioned dust and noisy rooms, indicating cleanliness issues.
Service
9.05
Service quality varied with some poor experiences but reasonable for hotel standard.
Location
9.59
Great location with good views and convenience mentioned in multiple reviews.
Room Quality
9.04
Rooms were generally comfortable, but WiFi issues noted. Overall decent quality.
Amenities
9.07
Amenities such as gym and pool were appreciated, but some improvements suggested.
Value for Money
9.03
Overall, the value seems decent but room service issues were highlighted.
Food and Beverage
8.58
Breakfast quality was mixed; good coffee mentioned but service issues noted.
Overall Experience
9.55
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:26

Property Description

City Views and Indoor Pool
Novotel Ulaanbaatar offers stunning city views from every room, allowing guests to immerse themselves in the vibrant surroundings. The indoor pool provides a relaxing escape after a day of exploring the city.

Dining and Recreation
Indulge in a delicious buffet breakfast at the hotel's restaurant before heading out to explore nearby attractions. Unwind in the evening at the bar or enjoy a game of billiards for some friendly competition.

Convenience and Comfort
With a 24-hour front desk, room service, and currency exchange, Novotel Ulaanbaatar ensures that guests' needs are met around the clock. Each room is thoughtfully equipped with modern amenities for a comfortable stay.

Experience the perfect blend of convenience and luxury at Novotel Ulaanbaatar. Book your stay now to enjoy city views, top-notch amenities, and a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 506 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
N
Nora solo_traveller co
10
I would stay there again
Pros:

Everything

2026-06-10 via Nuitee
N
Nora solo_traveller co
10
Excellent service, friendly staff, great breakfast!, co
Pros:

The facilities, the restaurants, the gym, the Spa: everything!

Cons:

The pool was closed

2026-06-10 via Nuitee
N
Nora solo_traveller co
10
Great service and location!
Pros:

Everything: the food, the staff, the Spa, the gym!

2026-06-10 via Nuitee
T
Tim solo_traveller gr
10
Pros:

The staff was very helpful, big thanks to the reception team. Very good spa.

Cons:

Nothing

2026-06-09 via Nuitee
Y
Yucel Ecem couple tr
7
2026-06-07 via Nuitee
A
Alain couple fr
8
2026-06-05 via Nuitee
Z
Zaira solo_traveller es
9
2026-06-04 via Nuitee
S
Shazdee solo_traveller nz
10
Nice big room
Pros:

Nice fresh hotel, great bed and sheets, nice bathroom, lots of breakfast choices, large room

Cons:

Breakfast doesn't start to 7 am which makes it tight if you have an early pick up

2026-06-01 via Nuitee
S
Swain solo_traveller in
10
It was memorable
Pros:

Staff was amicable

Cons:

Loved everything

2026-06-01 via Nuitee
S
Shazdee solo_traveller nz
10
Nice
Pros:

Great big room, one floor below my inbound stay. Fabulous shower and nice bed

Cons:

Breakfast to early at 7am as had to leave early for airport

2026-06-01 via Nuitee
R
Radik solo_traveller kz
10
2026-05-30 via Nuitee
B
Bayanmunkh family_with_children mn
9
this property should upgrade the TV,
Pros:

food

Cons:

no swimming pool, no smart TVs

2026-05-28 via Nuitee
T
Tamir solo_traveller mn
8
2026-05-24 via Nuitee
S
Sharon couple au
10
This was the perfect stay for Ulaanbaatar.
Pros:

Great location. Great staff. Beautiful rooms.

Cons:

Nothing.

2026-05-24 via Nuitee
A
Angelo family_with_children kr
7
2026-05-23 via Nuitee
T
Tamir solo_traveller mn
9
2026-05-22 via Nuitee
S
Sharon couple au
10
Great comfortable stay. Don’t hesitate to book a room.
Pros:

Great location. Helpful and attentive staff.

Cons:

Nil. It was brilliant

2026-05-21 via Nuitee
J
Jose solo_traveller es
10
Recomendable 100%
Pros:

la limpieza , ubicación , parking privado, el restaurante. Novotel nunca defrauda

Cons:

El precio por encima de la media .

2026-05-20 via Nuitee
V
Victoria solo_traveller at
10
One of the best Hotels in Ulaanbaatar, very central.
Pros:

Approximately a 20-minute walk from Sükhbaatar Square (airport bus for about USD 5, https://en.ulaanbaatar-airport.mn/public-transportation-service), all sights and museums within walking distance, restaurants and shops nearby, rooms at the back are absolutely quiet. Good area.
Excellent restaurants (breakfast, dinner), great bar with outstanding cuisine (compliments to the Chef). A very well-maintained hotel, very nice rooms, a welcoming reception, and attentive housekeeping. Spa with massage, etc., available. Outstanding management!

2026-05-20 via Nuitee
N
Natalia solo_traveller ru
8
2026-05-13 via Nuitee