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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Sauna
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Steam room
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Health or beauty spa nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
City Views and Indoor Pool
Novotel Ulaanbaatar offers stunning city views from every room, allowing guests to immerse themselves in the vibrant surroundings. The indoor pool provides a relaxing escape after a day of exploring the city.
Dining and Recreation
Indulge in a delicious buffet breakfast at the hotel's restaurant before heading out to explore nearby attractions. Unwind in the evening at the bar or enjoy a game of billiards for some friendly competition.
Convenience and Comfort
With a 24-hour front desk, room service, and currency exchange, Novotel Ulaanbaatar ensures that guests' needs are met around the clock. Each room is thoughtfully equipped with modern amenities for a comfortable stay.
Experience the perfect blend of convenience and luxury at Novotel Ulaanbaatar. Book your stay now to enjoy city views, top-notch amenities, and a memorable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for US$15 per person per night when using an existing bed.
Adults stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location. Helpful and attentive staff.
Nil. It was brilliant
la limpieza , ubicación , parking privado, el restaurante. Novotel nunca defrauda
El precio por encima de la media .
Approximately a 20-minute walk from Sükhbaatar Square (airport bus for about USD 5, https://en.ulaanbaatar-airport.mn/public-transportation-service), all sights and museums within walking distance, restaurants and shops nearby, rooms at the back are absolutely quiet. Good area.
Excellent restaurants (breakfast, dinner), great bar with outstanding cuisine (compliments to the Chef). A very well-maintained hotel, very nice rooms, a welcoming reception, and attentive housekeeping. Spa with massage, etc., available. Outstanding management!
La ubicacion era muy buena y las habitaciones son amplias y limpias. El gimnasio está muy bien
Nada
Good location in the city centre, nice rooms & breakfast
Some facilities are closed for renovation (swimming pool) and it's not mentioned on the site or here in the profile
good
everything
Good breakfast and friendly staff. Good massages available at the spa
The pool is closed for renovations - this was the main reason I picked this hotel other overs the city. Would echo other reviews about the standard of cleaning not being up to scratch - cleaners hairs left in sink. Some surfaces not wiped. Also had an incident where staff accidentally entered my room when I was sleep - I checked in early and they didn’t update their internal system. So they entered my room without knocking to find me half asleep and half dressed… whilst they were very apologetic, they only offered a free welcome drink voucher - it felt like they could have increased this given the shock/embarrassment
Big room with a nice view, quiet floor, delicious food at the wine bar
One or two restaurants on the 3/F were under renovation, but there is a wine bar with a lot of food: salad, soup, noodles..
I LOVED my stay at Novotol. Everyone was incredibly kind and helpful. The hotel has many amenities including onsite restaurants, spa, indoor pool, sauna, airport transport, laundry and more.
N/A
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