Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Service quality inconsistency

Categories

Cleanliness
8.08
Several reviews mentioned dust and noisy rooms, indicating cleanliness issues.
Service
9.05
Service quality varied with some poor experiences but reasonable for hotel standard.
Location
9.59
Great location with good views and convenience mentioned in multiple reviews.
Room Quality
9.04
Rooms were generally comfortable, but WiFi issues noted. Overall decent quality.
Amenities
9.07
Amenities such as gym and pool were appreciated, but some improvements suggested.
Value for Money
9.03
Overall, the value seems decent but room service issues were highlighted.
Food and Beverage
8.58
Breakfast quality was mixed; good coffee mentioned but service issues noted.
Overall Experience
9.55
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:26

Property Description

City Views and Indoor Pool
Novotel Ulaanbaatar offers stunning city views from every room, allowing guests to immerse themselves in the vibrant surroundings. The indoor pool provides a relaxing escape after a day of exploring the city.

Dining and Recreation
Indulge in a delicious buffet breakfast at the hotel's restaurant before heading out to explore nearby attractions. Unwind in the evening at the bar or enjoy a game of billiards for some friendly competition.

Convenience and Comfort
With a 24-hour front desk, room service, and currency exchange, Novotel Ulaanbaatar ensures that guests' needs are met around the clock. Each room is thoughtfully equipped with modern amenities for a comfortable stay.

Experience the perfect blend of convenience and luxury at Novotel Ulaanbaatar. Book your stay now to enjoy city views, top-notch amenities, and a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Location

Guest Reviews

9
Based on 574 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
A
Askar • couple • kz
8
2026-11-14 • via Nuitee
D
Dmitry • solo_traveller • ru
10
2026-11-11 • via Nuitee
P
Paul • solo_traveller • au
8
2026-11-08 • via Nuitee
N
Nahoko • solo_traveller • jp
10
2026-11-08 • via Nuitee
D
Dimitrios • couple • gr
10
Great hotel right at the center of Ulaanbaatar
Pros:

Very nice hotel, centrally located, clean, spacious and comfortable room, great gym/fitness facilities.

2026-11-05 • via Nuitee
I
Ismail HAKAN • solo_traveller • mn
8
2026-11-04 • via Nuitee
A
Alain • couple • fr
9
2026-10-28 • via Nuitee
S
Sebastian • extended_group • de
10
Pros:

Alles top- super und hilfsbereite Rezeption; riesiges frühstücksbuffet, für sightseeing ist alles fussläufig erreichbar, schöne Zimmer mit bequemen Betten

Cons:

Gar nichts

2026-10-26 • via Nuitee
Бота • solo_traveller • kz
10
2026-10-26 • via Nuitee
U
Uliana • family_with_children • ru
10
2026-10-21 • via Nuitee
K
Konstantin • solo_traveller • ee
10
Pros:

Отличный отель для знакомства с городом: удобное расположение, высокий уровень комфорта и безупречная чистота. Проживание оставило только положительные впечатления!

2026-10-19 • via Nuitee
D
Danilo • family_with_children • br
7
Comfortable stay, but disappointing checkout experience
Pros:

Attentive staff, spacious rooms, adequate cleanliness, and comfortable beds.

Cons:

I was disappointed to be charged for the laundry bag I had used to store my dirty clothes, without any clear prior notice that it was a paid item. My dissatisfaction is not about the price itself, but the lack of transparency and the awkward way the situation was handled at checkout. Clearer communication would have avoided this unnecessary inconvenience.

2026-10-16 • via Nuitee
D
Danilo • family_with_children • br
10
2026-10-15 • via Nuitee
A
Angelika • solo_traveller • at
8
Pros:

Sehr gute Lage, tolles Frühstück und freundliches Personal, Parkplatz vor dem Haus

2026-10-08 • via Nuitee
F
François • solo_traveller • fr
8
Pros:

Très bon emplacement chambre confortable

Cons:

Petit déjeuner à améliorer notamment les viennoiseries

2026-10-08 • via Nuitee
B
Baptiste • solo_traveller • fr
8
2026-10-07 • via Nuitee
E
EaszyE • solo_traveller • is
8
2026-08-28 • via Nuitee
G
graham • solo_traveller • mn
8
2026-08-25 • via Nuitee
Бота • solo_traveller • kz
10
2026-08-25 • via Nuitee
Бота • solo_traveller • kz
10
2026-08-25 • via Nuitee