ST Parklane Airport Hotel Chennai

Hotels
6.4 (657 reviews)
No 3/57, Veteran Lane Cantonment Pallavaram , Chennai , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Food quality
Proximity to airport
Staff friendliness
Cons:
Cleanliness issues
Poor room quality
Location accessibility

Categories

Cleanliness
5.15
Significant issues with cleanliness mentioned, including cockroaches and unclean beds.
Service
7.15
Standard service for this hotel tier; some positive mentions, but inconsistencies noted.
Location
6.15
Location close to the airport but isolated and poorly accessed.
Room Quality
5.15
Rooms described as old, with issues such as bad ventilation and mosquito presence.
Amenities
6.15
Basic amenities, though some were lacking such as windows in rooms.
Value for Money
7.15
Good value considering proximity to the airport, but issues present with stay.
Food and Beverage
8.15
Food quality generally mentioned positively.
Overall Experience
6.15
Overall experience mixed; some positive aspects with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:50

Property Description

Convenient Location
Located just 1 km from Chennai International Airport, Crossway Parklane Airport Hotel Chennai offers easy access to both the airport and nearby attractions like St. Thomas Mount and Chennai Trade Centre.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom. The hotel ensures a cozy stay with complimentary WiFi, 24-hour room service, and a 24-hour front desk.

Dining and Services
Indulge in delicious meals at the on-site restaurant or explore dining options nearby with the help of the concierge service. With free private parking and airport transfers, your stay at Crossway Parklane Airport Hotel Chennai is sure to be hassle-free.

Book your stay now at Crossway Parklane Airport Hotel Chennai for a seamless travel experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for Rs. 500 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 657 reviews
Cleanliness: 5.15
Service: 7.15
Location: 6.15
Room Quality: 5.15
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 8.15
Overall Experience: 6.15
S
Samant solo_traveller in
5
2026-05-30 via Nuitee
A
ANAND VIJAY solo_traveller in
1
Very bad
Pros:

Nothing behaviour of hotel receptionist manager very bad.
Because i have booked online and paid directly thats why they have several issues that leads to bad room provided to us in which shower wasn't working and for 2 days irrespective that whole hotel was vacant on 26/05/2026 and 27/05/2026 specially Miss Durga was the person for all this activity as she was annoyed by booking online.
Very bad experience
Don't book anyone
Thanks
For any clarification contact 9430677666

Cons:

Nothing behaviour of hotel receptionist manager very bad.
Because i have booked online and paid directly thats why they have several issues that leads to bad room provided to us in which shower wasn't working and for 2 days irrespective that whole hotel was vacant on 26/05/2026 and 27/05/2026 specially Miss Durga was the person for all this activity as she was annoyed by booking online.
Very bad experience
Don't book anyone
Thanks
For any clarification contact 9430677666

2026-05-28 via Nuitee
R
Rajarajan solo_traveller in
6
2026-05-27 via Nuitee
F
Fong Yi solo_traveller tw
1
不推薦
Cons:

環境整潔太差與味道太差

2026-05-13 via Nuitee
J
jayakumar solo_traveller gb
1
Avoid
Pros:

Nothing

Cons:

I rarely feel compelled to leave a one-star review, but this stay genuinely warranted it — and management needs to hear this.
Let's start with the receptionist, Durga. Her attitude towards guests was flat-out rude. Dismissive, unwelcoming, and wholly unprofessional — she treated me as an inconvenience rather than the paying customers keeping this hotel in business. This alone is unacceptable, but it was only the beginning.
The room was in a shocking state of disrepair. There was absolutely no hot water at night — a fundamental basic — which left me unable to properly prepare for an early-morning flight, having to leave the hotel before 4 AM. The fan was broken, the switchboards were damaged to the point where my phone charger would not stay in the socket, and the window handles were so badly broken that I could not even lock my own room properly and noisy due to this and mosquitoes in the room.
This is not a matter of minor teething issues, this is a hotel failing its guests on every level: service, maintenance, safety, and basic human decency. I would strongly urge anyone considering this hotel to look elsewhere until there is serious, visible improvement. I will not be returning, and I will be sharing this experience as widely as possible.

2026-05-10 via Nuitee
M
MANORANJAN family_with_children ae
5
2026-05-07 via Nuitee
F
Felix solo_traveller in
10
2026-05-04 via Nuitee
M
M solo_traveller in
10
Pros:

Love everything there

Cons:

One or some staff were little little rude

2026-04-30 via Nuitee
M
M solo_traveller in
10
Awesome, love there my whole stay
Pros:

Overall everything

Cons:

One or some staff little little rude

2026-04-30 via Nuitee
C
chandroth solo_traveller ae
1
2026-04-24 via Nuitee
S
SUNILRAJ family_with_children om
1
totally unsatisfaied
Pros:

Breakfast was ok , forget of hospitality except from few staff, no tea/coffee option , no hygiene.

Cons:

I will never opt others or friends , which will be understandable

2026-04-23 via Nuitee
A
Afsal family_with_children in
8
Pros:

* Silent ambience
* Near to airport (approx. 10 min drive)
* Provided with free Airport drop-off shuttle service
* Very supportive staffs

2026-04-20 via Nuitee
P
Pasupuleti family_with_children in
8
2026-04-19 via Nuitee
G
Gayatri solo_traveller in
8
2026-04-16 via Nuitee
L
Latiff family_with_children lk
8
I'm happy to say, my stay at your hotel was truly memorable for good reasons.
Pros:

Highly appreciate the FREE Airport Shuttle Service. Saved us some funds as we were on a tight budget.

BTW- the Chicken Biriyani I ordered for lunch from the A-la-carte Menu was reasonably priced and tasted SUPER. It was a lot BETTER than Dindugal.

Cons:

1) I expected more choices for the breakfast buffet. No non veg items were available. Not even an egg.
2) Although there was AC and a fan, we still had lots of MOSQUITOES.

2026-04-10 via Nuitee
V
vasanth family_with_children gb
1
Worst experience ever
Pros:

The only good thing is it's near to chennai airport.

Cons:

There is no shops or restaurents near the hotel. Even Swiggy zomoto is a doubt in that location. And also in the restaurents menu only the basic foods they have. And also the room stay is very expensive Caz the size and ameneties in the room is very poor. I have pre booked the hotel otherwise I will gone to another location. The restaurent food is very very bad. Worst hotel stay in my life ever.

2026-04-08 via Nuitee
G
Gajendran family_with_children lk
8
Pros:

Actually i like the service of stewards and kitchen staff

2026-04-04 via Nuitee
R
Rajan couple np
10
Pros:

Very good free of airport drop

2026-04-04 via Nuitee
S
Saran family_with_children in
4
2026-04-03 via Nuitee
T
Thevar solo_traveller in
8
2026-04-03 via Nuitee