Encanto Hotel Boutique

Hotels
8.3 (232 reviews)
Calle San Antonio calle 20 #1 c 20 , Santa Marta , co

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good value for money
Delicious breakfast
Cons:
Cleanliness issues
Small rooms
Lack of proper amenities

Categories

Cleanliness
7.69
Some reviews mentioned issues with cleanliness, particularly having a dusty environment.
Service
9.16
Multiple reviews praised the excellent service and staff attentiveness.
Location
9.2
Numerous reviews highlighted the convenient and safe location, close to commerce and the beach.
Room Quality
7.15
Several reviews noted small rooms, lack of windows, and maintenance issues.
Amenities
7.68
Some amenities were found lacking, such as the small pool and breakfast variety.
Value for Money
8.64
Overall perception of good value relative to price, though with some suggestions for improvement.
Food and Beverage
8.69
Breakfast received praise, with mentions of variety and quality.
Overall Experience
8.16
General satisfaction with some noted areas for improvement, resulting in a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:02

Property Description

Luxurious Accommodations and Amenities

Jardín Del Duque Hotel Boutique, located in the heart of Santa Marta, offers a perfect blend of comfort and sophistication. The air-conditioned rooms with flat-screen TVs, some featuring balconies with pool or sea views, ensure a relaxing stay.

Relaxation and Recreation

Guests can unwind by the outdoor swimming pool, stay active at the fitness centre, or enjoy a delicious barbecue. The lush garden, inviting terrace, and trendy bar provide ideal spots to socialize and unwind after a day of exploring the city.

Convenient Services and Nearby Attractions

Start your day with a complimentary American breakfast and receive valuable tips from the multilingual staff. With popular beaches, the marina, and the cathedral just a stone's throw away, Jardín Del Duque Hotel Boutique is the perfect choice for your Santa Marta getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 232 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
L
Lorena • solo_traveller • cl
6
Pros:

La ubicación porque está muy cerca de los lugares más recomendados históricos de la ciudad.

Cons:

Habitación con muy poca o nada luz natural, falta mantenimiento a la instalación de grifería y además la chapa de la puerta no cerraba de manera adecuada.

2026-07-04 • via Nuitee
J
JOHANSON • couple • co
10
2026-07-02 • via Nuitee
K
kevin • solo_traveller • ie
8
Pros:

Amazingly friendly staff, we had an important call to make and wifi on street went down and cook at 530 in the morning gave us his phone to make contact.

Location just off beach quiet & central could not ask for more

Cons:

All.good

2026-07-02 • via Nuitee
A
Andres • solo_traveller • co
9
Pros:

La cercanía a la bahía

Cons:

Informar a los huéspedes si van hacer algún evento en la terraza, directamente o a través de WhatsApp.

2026-07-01 • via Nuitee
J
Justine • solo_traveller • fr
9
Pros:

Logement confortable, clim bien fonctionnelle, eau filtrée et café à disposition, bon petit déjeuner, arrivée flexible.

Cons:

Un peu d'attente pour être servis, piscine un peu sale.

2026-06-29 • via Nuitee
A
Adam • extended_group • gb
10
2026-06-27 • via Nuitee
M
Marvin • solo_traveller • co
10
Pros:

La centralidad

Cons:

La habitación es pequeña

2026-06-13 • via Nuitee
F
Fernando • solo_traveller • es
10
Amabilidad y cercania
Pros:

La atención de todo el personal, sobre todo Didier, muy amable y servicial.

Cons:

......

2026-06-07 • via Nuitee
M
Miguel Angel • solo_traveller • es
8
Pros:

El personal muy atento y cordial. Siempre con una sonrisa

Cons:

Lo bien ubicado que está

2026-04-29 • via Nuitee
R
Rojas • couple • co
8
Pros:

El servicio del hotel fue magnífico, el personal
Mu amable y atento.

2026-04-29 • via Nuitee
L
Lisa • solo_traveller • at
5
2026-04-23 • via Nuitee
M
Mauricio Diaz Pérez • solo_traveller • co
9
Pros:

La ubicación es muy buena, la habitación era cómoda, con lo necesario para descansar, buen desayuno.

Cons:

A veces el personal no era el más amable (con excepción de la señora del restaurante, ella es todo un amor), no estaba del todo limpio el hotel y faltan ocho por mejorar en la recepción.

2026-04-22 • via Nuitee
L
Laura Daniela • solo_traveller • co
10
2026-04-21 • via Nuitee
R
Ricardo • couple • es
10
Relax total
Pros:

El servicio en general nos encantó. El desayuno estuvo muy bien, y la estancia tranquila.

2026-04-18 • via Nuitee
Y
Yorjanis • family_with_children • co
10
Falta de Manillas
Pros:

La ubicación y la gente que atiende son muy amables

Cons:

Falta control con las manillas

2026-04-06 • via Nuitee
O
Omar Andres • family_with_children • co
9
Pros:

La ubicación

Cons:

Se escuchaba todo lo que se decía en las habitaciones

2026-04-05 • via Nuitee
S
Shirley • couple • nz
7
Handy close to beach
Pros:

Handy to waterfront and boats departing to Tayrona. Pool to cool off.

Cons:

Nothing

2026-03-30 • via Nuitee
M
Marie-Claire • family_with_children • fr
9
2026-03-27 • via Nuitee
M
Marie-Claire • family_with_children • fr
9
2026-03-27 • via Nuitee
S
Sara Morón • family_with_children • co
10
Pros:

Tiene excelentes servicios atentos y educados, está en una zona muy central

2026-03-18 • via Nuitee