City Express by Marriott Ciudad de México Tlalnepantla

Hotels
City Express
8.8 (273 reviews)
Av. Gustavo Baz N.29 N.29 Col. Xocoyahualco, , Mexico City , mx

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable beds
Cons:
Breakfast quality
Cleanliness issues in the dining area
Small room sizes

Categories

Cleanliness
8.46
Mixed sentiments about the cleanliness, with mentions of a dirty dining area and inconsistent cleaning.
Service
9.43
Overall good service with several positive comments on staff attentiveness and help.
Location
9.47
Highly praised location, with convenience and access to amenities noted.
Room Quality
8.42
Comments about small room sizes and some functional issues, overall decent.
Amenities
8.95
Amenities received positive mentions, though some comments indicated needs for improvement.
Value for Money
8.41
Value for money noted as good, although some reviews suggested areas for better pricing.
Food and Beverage
7.96
Food quality and breakfast variety received multiple complaints.
Overall Experience
9.33
General consensus indicated a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:58

Property Description

Convenient Location
City Express by Marriott Tlalnepantla is strategically located near major attractions such as the National Museum of Anthropology and the Chapultepec Castle, making it an ideal choice for travelers looking to explore Mexico City.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi and a fitness center for your convenience. Stay productive with a desk in every room and take advantage of our business center for any work needs.

Exceptional Services
Our multilingual staff is ready to assist you with any inquiries and provide valuable tips for exploring the area. Additionally, indulge in snacks and drinks from our vending machines available on-site for a quick treat.

Ready to experience comfort and convenience in Mexico City? Book your stay at City Express by Marriott Tlalnepantla now!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Inside Plaza Bazalia, you can find the City Express by Marriott Ciudad de México Tlalnepantla hotel, excellent accommodations for business travel as it borders the Tlalnepantla Industrial Center, Naucalpan, Atizapán, and Azcapotzalco, and is just 5.7 miles from a major convention center in the area. If you need a hotel with a gym, feel confident about arriving at a place with this and other amenities. Regarding services, enjoy high-speed Wi-Fi, complimentary American breakfast, and transportation service within a 10-mile radius with prior reservation. Use your spare time to visit the Torres de Satelite area and its shopping plaza, which includes department stores, fountains, and green areas. For an unforgettable evening, check the event schedule at the Azcapotzalco Arena and enjoy a concert or sports event. Let us provide you with kindness and make your stay a pleasant experience. Book at City Express by Marriott Ciudad de México Tlalnepantla.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MXN 40 per day.

Location

Guest Reviews

8.8
Based on 273 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.33
F
Fabiola extended_group mx
10
2026-06-05 via Nuitee
V
VICTOR MANUEL family_with_children mx
9
Great
Pros:

Desayuno bien. Pero muchos huespedes

Cons:

El desorden de los huespedes en el comedor. Pero eso no es su responsabilidad

2026-06-03 via Nuitee
D
David solo_traveller mx
10
2026-06-03 via Nuitee
J
jorge luis couple mx
7
buena ubicación
Pros:

La hubicacion

Cons:

La comida del desayuno fue muy mala

2026-06-02 via Nuitee
F
Fernandez couple mx
4
desagradable
Pros:

El deswayuno estuvo bien, pero la habitacion pesima.

Cons:

La habitacion, las camas malas, la ropa de cama senti que no estaban lavadas. la tabla (que hace las veces de buro) justo al nivel de la cama, muy peligrosa, me golpee la cabeza 2 veces. el aire acondicionado no funcionaba, la tapa del baño no se podia abrir con facilidad. Rentamos el cuarto para 2 personas y solo habia 1 botellita de agua para en la noche.

2026-06-01 via Nuitee
R
Romero Santander solo_traveller mx
9
2026-05-30 via Nuitee
J
Jose alberto solo_traveller mx
10
Pros:

Confiable y seguro como siempre

2026-05-18 via Nuitee
J
Jose alberto solo_traveller mx
10
Pros:

Ok

Cons:

Ok

2026-05-16 via Nuitee
H
HECTOR solo_traveller mx
9
Buena
Pros:

la ubicacion

Cons:

ok

2026-05-15 via Nuitee
D
Daniel solo_traveller mx
10
2026-05-11 via Nuitee
H
h2pillai solo_traveller us
10
Great location, great service.
Pros:

Great service and nice property. I had a mix-up with the location and the front desk team went above and beyond to sort out the issue

Cons:

Nothing much, be aware that breakfast finish by 9AM, that is too early for most restaurants globally

2026-05-11 via Nuitee
J
Julio Cesar family_with_children mx
10
2026-05-10 via Nuitee
M
Marco solo_traveller mx
9
2026-05-08 via Nuitee
M
MARIA CRISTINA solo_traveller mx
10
Estupendo
Pros:

Me encanto la seguridad del hotel, me hospede en el City Ecpress de tlalnepantla

Cons:

Todo miy bien 👍

2026-05-02 via Nuitee
G
Gabriela solo_traveller co
8
Pros:

El personal muy amable, tiene gimnasio y sales y hay cine cafés, restaurantes etc

Cons:

El baño no era lo que esperaba

2026-04-29 via Nuitee
M
martinez solo_traveller mx
9
Pros:

Exelente atención

2026-04-26 via Nuitee
M
Marco couple mx
4
Pros:

Lugares adecuados para poder Trabajar.

Cons:

La cama y las almohadas no son nada cómodas, Para nada. No pude dormir nada bien, la noche fue fatal. El colchón se siente duro y viejo.
El cuarto es reducido, en las fotos se muestra más espacioso.
Para salir fue un rollo, olvidan avisar que vas a salir y debe acompañarte el guardia del hotel para que te de salida.

2026-04-26 via Nuitee
D
Diana family_with_children mx
6
2026-04-22 via Nuitee
M
Montero Cevallos solo_traveller pe
5
Pros:

Instalaciones y desayuno.

Cons:

Muy poco personal atendiendo y sonó la alarma en varias oportunidades y no funcionaron las tarjetas.

2026-04-21 via Nuitee
G
Galván family_with_children mx
1
2026-04-17 via Nuitee